# Shortcut Remote — user reviews

> 56 indexed App Store user reviews of Shortcut Remote by 深圳汉王友基科技有限公司, rated 1.25/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/shortcut-remote/id6615065841/reviews
- App overview in markdown: https://appshunter.io/ios/app/shortcut-remote/id6615065841.md
- Rating breakdown: 5★ 0 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 11

## What do users think of Shortcut Remote?

Overall sentiment: negative

**Pros**

- 👍 Good form factor and feel
- 💡 Potential for a great budget alternative
- 👍 App interface looks promising
- 👍 Device is inexpensive and easy to use
- 👍 Works after firmware update

**Cons**

- 🐛 App crashes frequently
- 🐛 App connects but does nothing
- 🐛 Cannot save shortcuts
- 🐛 App doesn't work on iPad
- 🐛 Not saving changes
- 🐛 Keys don't change
- 🐛 App not working
- 🐛 Useless software
- 🐛 Buttons not mapping
- 🐛 App fails to modify keys
- 🐛 App does not open
- 🐛 Connection issues
- 🐛 Software keyboard US layout issue
- 🐛 UI only supports portrait mode

**Commonly reported bugs**

- Shortcut remote not connecting
- App crashes
- App connects but does nothing
- Cannot save shortcuts
- App doesn't work on iPad
- Not saving changes
- Keys don't change
- App not working
- Buttons not mapping
- App fails to modify keys
- App does not open
- Connection issues
- Software keyboard US layout issue
- UI only supports portrait mode
- Shortcut remote not saving assigned key binding

**Most requested features**

- Fix shortcut remote connection issue
- Allow remote connection only to iPad
- Provide detailed connection and usage guides for iPad
- Add support for Ibispaint
- Add K11 switching function
- Support JIS keyboard layout
- Support landscape UI

## Newest reviews (13 of 56)

### 2/5 — 接続方法

*2025-08-22, version 1.0.3*

iPadでのACK05-Bの接続方法を調べましたが公式サイトにはなかった様なので自分が解決した方法を一応書いておきます。

バージョンは問題ないがBluetoothに繋がらない
→ホイールの中央ボタンを長押し
繋がったらこのアプリのconnectを押して使用可能になりました。

色々調べても何故Bluetoothと繋がらないのかが不明で困っていたので公式の方でiPadとの接続方法、アプリの使い方など詳しくまとめてくださると助かります。

### 1/5 — Not working on ipad

*2025-06-09, version 1.0.3*

I tried assigning keys but it didn’t work.

### 1/5 — No funciona

*2025-06-03, version 1.0.3*

No deja emparejar el dispositivo

### 1/5 — Not saving changes

*2025-05-22, version 1.0.3*

It no longer crashes, but it isn’t saving any changes to what the keys do

### 1/5 — Not working

*2025-05-21, version 1.0.3*

Can’t set shortcuts and save

### 1/5 — doesnt work at all

*2025-05-05, version 1.0.3*

….

### 1/5 — Does not work

*2025-04-26, version 1.0.3*

In DaVinci works only 1 key - spacebar. But wheel does not work at all. Please fix it, either way it’s completely useless

### 1/5 — Hope it’s fixed

*2025-04-12, version 1.0.3*

I really wanted this app to work. But sadly it doesn’t. The remote connects to my iPad just fine, but the key bindings don’t seem to work. I tried assigning keys multiple times, but nothing happens after that — no response when I press the remote buttons.

It’s a shame because this could be a great budget-friendly alternative to expensive shortcut remotes, especially for artists using Procreate. The concept is solid and the app interface looks promising.

I’m giving it 1 stars for now because of the key binding issue. If this gets fixed in a future update, I’ll definitely update my rating — I’d love to actually use this with my workflow.

### 1/5 — not actual connection

*2025-03-23, version 1.0.3*

This app does not work. Yes, it recognizes my remote and the apps available in my iPad. But it does not saves settings and the apps does not recognize the remote, it doesn’t exist to the apps. I was looking forward to the capabilities of the control, but is completely useless. Looking forward for these problems to be fixed.

### 1/5 — キーの割り当てができない

*2025-03-16, version 1.0.3*

キーの割り当てを設定して完了させても、反映されない

### 1/5 — Unfunctional

*2025-02-14, version 1.0.3*

Doesn’t work on iPad and should allow customization for individual apps

### 1/5 — Not customable

*2025-02-05, version 1.0.3*

Doesn’t work on my ipad pro. Shortcut are not customable and stick to default configuration.

### 1/5 — ボタンの割り当てが出来ない

*2025-01-26, version 1.0.3*

プリセットより、プロクリエイトはあるのだが、それを選んでもボタンの割り当てが出来ずに利用できない。

## Most critical reviews (10 lowest-rated)

### 1/5 — Trash

*2026-03-15, version 1.0.3*

Terrible doesn’t work scam

### 1/5 — Useless App

*2025-12-25, version 1.0.3*

The app either crashes or connects to the remote and does.... Nothing. Can't even get it to key routing.

### 1/5 — App doesn’t work

*2025-09-23, version 1.0.3*

Can’t save shortcuts makes the app pretty useless on an ipad.

### 1/5 — Fix it

*2025-09-11, version 1.0.3*

This does not work

### 1/5 — マッピングすらできねぇよ

*2025-09-04, version 1.0.3*

まともに動くもん作ってから公開してくれ
最初のボタン設定やっても反映されねぇよ
どうしてここまでダメなものを公開するんだよ
っていう

### 1/5 — Not working

*2025-09-03, version 1.0.3*

Cannot program any shortcuts

### 1/5 — Would not pair with Mac Studio

*2025-07-19, version 1.0.3*

Great form factor and feel of the wheel and buttons. There is nothing in the site for a driver, etc. Tried many ways to pair to the Mac Studio with no luck. Maybe this is really for PC? Reluctantly returned.

### 1/5 — help me!! 2025 june

*2025-06-28, version 1.0.3*

Can not use this device. I couldn't connect to ipad. So bad.
2025年6月現在。ipadでack05は使えません。

### 1/5 — Please

*2025-06-26, version 1.0.3*

Bon potentiel à mon avis mais une version iPad est nécessaire.

### 1/5 — 全く使えません

*2025-06-15, version 1.0.3*

Macでは使えましたが、このアプリがずっと動作しないままなのでiPadでの使用は諦めるしかないです。XPPenの液タブ本体は素晴らしいですが、アプリが全部コレなので結果的に使い物になりません。

## Most praised reviews (10 highest-rated)

### 5/5 — ありがとう！iPadで使えます！

*2025-07-22, version 1.0.3*

iPadで使えるようになりました。本当に便利です！ありがとうございました。こんなに買ってよかったと思える商品は久しぶりです。

### 5/5 — iPad(M4) can't save the changes

*2025-03-04, version 1.0.3*

Can't apply my changes to xp-pen device. Could you update this part? 기기에 변경된 내용이 적용되지 않습니다. 업데이트 부탁드립니다.
-------------
2025.03.04
펌웨어 업데이트 후 사용가능합니다. 
문의하니 2024.12월 펌웨어를 보내주셔서 업데이트 했습니다. 
윈도우PC와 케이블이 필요합니다.

### 5/5 — For the ipad pro users

*2025-02-14, version 1.0.3*

Their official website has a customer-service-chat. Not on the website download center but the customer-chat service provides the link for the firmware update. I downloaded it and it works fine! I don't know why they don't provide firmware update at their website's download center.

### 5/5 — 아이패드 안되시는 분들

*2025-01-24, version 1.0.3*

아이패드 매핑 안되시는 분들 펌웨어 업데이트가 필요해서 그럴 수도 있습니다. Xp쪽에 문의해보세요 저도 안됐었는데 안내받은대로 펌웨어 업뎃 후 잘 사용중입니다 xp 짱~

### 4/5 — K11の切替だけでも追加希望

*2025-03-02, version 1.0.3*

ファームウェアバージョンでの接続可否等の問題がある様ですがデバイス自体は安くて使いやすい。
iPadアプリではK11での切替が登録できないのでコレだけども早急に追加希望。
プリセットのアプリが少ないとかはユーザー側が頑張れば何とかなるw

### 4/5 — ファームウェア更新後使用可能に

*2024-12-07, version 1.0.3*

ACK05が前バージョンのものだったため、HPの記載に沿ってバージョンアップを行ったのちアプリでBluetooth接続後無事動作が確認できました。現在アプリにショートカットを割り当てていますが、当アプリのUIが縦画面にしか対応しておらず、使用中のペイントアプリが横画面のみ対応のため大変見づらい状況です。横画面UIに対応していただけると非常に助かります

### 4/5 — Ok, Better!

*2024-11-14, version 1.0.3*

(Update) the app is much better. You MUST update your ACK-05 to the latest firmware which requires emailing support (come on guys...) and updating the hardware (works on PC only). It's working much better now and saving the key bindings which is very useful for iPad work.

### 3/5 — Fix remote problem!

*2026-01-20, version 1.0.3*

They need to quickly fix this problem where the shortcut remote not connecting. I shouldn’t need to email a person to operate my remote. The only thing I should do is be able to connect remote only to my iPad and be able to use the app with it. Please fix this. It’s not fair for the people that bought your product.

### 3/5 — iPad

*2025-04-04, version 1.0.3*

設定が難しいです
アイビスペイントにも対応して欲しいです

### 3/5 — 動作はしますが、機能不足

*2024-12-08, version 1.0.3*

当方Aバージョンのデバイスにつき、
・ファームウェアをアップデート
・Shortcut Remoteアプリの設定でBluetooth接続をON
としてアプリがデバイスに接続できるようになりました。

ただ、ソフトウェアキーボードがUS配列前提のため、動作しないキーがあります。JIS配列のMagic KeyboardをiPadで使っていますが、「地球儀」キー、「^」キー、「￥」キーなどを使いたいです。ここが改善されれば⭐️x5なので、ぜひ対応をお願いしたいです。

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-18.*
