# Shortwave - AI Email — AI-native email for business

> AI-native email client for business productivity and team collaboration. (iPhone/iPad app by Shortwave Communications, Inc..)

- Source: https://appshunter.io/ios/app/shortwave-ai-email/id1559784681 (this page in markdown: same URL + `.md`)
- Developer: [Shortwave Communications, Inc.](https://appshunter.io/developer/1502603969)
- Category: Productivity, Business
- Price: Free
- Rating: 4.75/5 from 710 App Store ratings · 210 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 26 MB
- Languages: English
- Released: 2022-01-11
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/shortwave-ai-email/id1559784681/reviews.md

## What is Shortwave?

AI-NATIVE EMAIL FOR BUSINESS

"The AI revolution is coming for your email" – Business Insider
"This app is like ChatGPT for your email, and it changed my life" – Digital Trends
"The Google Inbox successor I’ve been waiting for" – The Verge


YOUR AI EMAIL ASSISTANT 
Supercharge your productivity with advanced AI & real-time team collaboration. Write emails, improve drafts, schedule meetings, analyze threads, translate text, and more using Shortwave’s powerful AI Assistant.


ORGANIZE YOUR INBOX WITH AI
With 1-tap, Shortwave’s AI Assistant can identify urgent emails, group threads into todos, and sweep away the remaining clutter so you can get to inbox zero with zero effort.


SHARE & DISCUSS EMAILS WITH YOUR TEAM
Get the right people involved and bring everyone up to speed fast with private team comments and live thread sharing. Assign emails to teammates to delegate next steps.


WRITE EMAILS WITH AI
Write personalized emails with AI in seconds, or use instant AI replies to get full drafts in just one tap. Shortwave learns your unique writing style and even facts about you from the emails you send.


IMPROVE AND PROOFREAD DRAFTS
Complete your drafts, adjust length and tone, translate into other languages, and more with a built-in AI editor.


SEARCH AND FIND ANSWERS 
Use AI-powered search to find emails fast, or to analyze your entire team's emails & attachments for the answers you need


SCHEDULE MEETINGS WITH AI
Spend less time juggling calendars with AI-powered scheduling features. Create events, send AI-generated scheduling emails, accept calendar events with one click, and more.


GET ORGANIZED WITH SPLITS AND BUNDLES
Focus your time & attention by dividing your inbox into tabs for important emails, specific senders, labels & even custom queries. Use bundles for fast triage of promotions, newsletters, updates, and other automated emails.


TURN EMAILS INTO TODOS
Transform your overflowing inbox into an organized list of action items. Group, rename, prioritize, and add notes, right in your inbox.


SET DELIVERY SCHEDULES
Avoid interruptions by deferring when emails arrive in your inbox, so you only receive emails when you want them.


VIEW READ STATUSES
See when people read your emails to get the context you need to prioritize your time and write effective follow-ups. Close more deals and collaborate better with your team.


SCREEN UNWANTED SENDERS
Guard your inbox from noise with one-click block and unsubscribe.


FINE-TUNE PUSH NOTIFICATIONS
Granular push controls let you minimize distractions with personalized alerts for specific senders and types of emails. 


CUSTOMIZE EVERYTHING
Customize AI prompts and automate your team’s work with AI Snippets & AI Automations. Adjust tons of details in settings, and make Shortwave yours with custom colors and beautiful light & dark modes.


MANAGE MULTIPLE ACCOUNTS
Organize all of your Gmail accounts from one app and seamlessly switch between them in a single swipe.


SYNCS WITH GMAIL
Migrate seamlessly to Shortwave from your existing Gmail or Google Workspace account with all of your labels, filters, and other settings imported.


If you have questions or want to learn more about Shortwave and best practices, you can find resources here: https://www.shortwave.com/docs/

## Key features

- AI-powered email writing and drafting
- Intelligent inbox organization and clutter removal
- Real-time team collaboration and email assignment
- AI-assisted meeting scheduling
- Email to-do list conversion
- Customizable AI prompts and automations
- Management of multiple Gmail accounts

## What do users think of Shortwave?

Overall sentiment: positive

**Pros**

- 🚀 Excellent email management
- 👍 Clean and intuitive interface
- 🚀 Efficient email processing
- 💡 Innovative AI features
- 👍 Helpful email bundling and scheduling
- 🚀 Improved productivity and organization

**Cons**

- 🐛 Inconsistent mobile app experience
- 🔒 Privacy concerns around data collection
- 🔍 Limited search and filtering options
- 💻 Lack of support for non-Gmail accounts
- 🔧 Missing key features like delete and landscape mode

**Commonly reported bugs**

- Unreliable email bundling and threading
- Inconsistent performance and stability issues
- Bugs with email forwarding and attachment handling

**Most requested features**

- Add support for more email providers
- Improve iPad and tablet optimization
- Enhance customization options for labels and actions
- Integrate with more productivity apps and services
- Provide better transparency around data usage and privacy

## Recent user reviews (10 of 210)

All indexed reviews: https://appshunter.io/ios/app/shortwave-ai-email/id1559784681/reviews.md

### 5/5 — Small but powerful app

*2026-07-18, version 2026.06.02*

The app itself is very small (less than 25MB at time of review) which is really nice! Will say tho that in the end it’s just an email interface but I like it wayy more than Gmails (close to 1 GB of space)…

### 2/5 — Still fails miserably at basic tasks

*2026-07-16, version 2026.06.02*

I had high hopes, but this app still is so prone to mistakes that its usefulness is significantly reduced. Just one example: the last time I tried adding an event to my calendar, it kept messing up the time zone despite me telling it explicitly which time zone to use. For some reason it seemed obsessed with converting everything to and from Eastern Time even though I'm in CST. I ended up having to manually edit the event and switch it to the right time. These types of issues are constant with this app. It's like having a bad employee that you're almost better off firing and doing without.

### 1/5 — Unreliable

*2026-06-16, version 2026.06.01*

Good idea but totally unreliable with a poorly architected backend. The back end keeps crashing on me with an error and no one can help. Now the Mac desktop app kept freezing my computer and bricking out. Tried everything and now I’m left with a mess because it doesn’t sync over.

### 3/5 — Serious problem

*2026-04-02, version 2026.02.01*

Shortwave is an excellent email client overall - clean interface, thoughtful AI features, and a strong focus on productivity without unnecessary complexity.

However, the current bundling logic creates serious usability issues in real workflows. Based on observed behavior, bundling appears to rely heavily on internal thread identifiers rather than subject changes. As a result, emails may continue to be grouped into a single bundle even when the subject line is modified.

In practice, this becomes problematic for recurring reports or automated messages where the subject changes only slightly (for example, a date update). Over time, this can result in bundles containing 100+ emails. Opening such bundles may take several minutes to load and can sometimes cause the application to freeze or crash.

While bundling is clearly intended to help process similar emails efficiently, the current implementation appears too aggressive and lacks sufficient controls for separating logically distinct conversations.

It would significantly improve usability if bundling logic placed greater weight on subject changes, or if users were given more granular control over how bundles are formed or split. Performance safeguards for very large bundles would also improve reliability.

Overall, Shortwave is a very promising AI-first email client, but refining the bundling behavior would greatly improve the user experience.

### 1/5 — Scam

*2026-03-17, version 2026.02.01*

Had the same email for 15 years. Within 5 days of using this app, my email was logged into by other people who proceeded to steal all of my info and email my financial service companies attempting to transfer assets.

### 1/5 — Doesn't work

*2026-03-05, version 2026.02.01*

this app has such great potential, but it repeatedly fails at it's core functionality. What is supposed to add convenience to your life. Actually repeatedly creates inconveniences. Don't waste your time.

### 3/5 — Being Replaced By Tasklet?

*2026-02-07, version 2025.11.02*

Over the last couple of months, Shortwave has had recurring issues, and I’m frustrated by the lack of transparency. Quotas keep being reduced or changed without clear communication—even when using the same AI models. On top of that, the app hasn’t meaningfully changed in a while beyond quota adjustments, while focus appears to be shifting to Tasklet. Is Shortwave still actively on the roadmap, or are we in maintenance mode?

### 3/5 — Almost

*2026-01-18, version 2025.11.02*

Personally not bothered about all of the AI and, at the moment, they’re doing a good job of balancing it so it doesn’t totally takeover. Pretty good replacement for Google Inbox BUT at least on an iPhone 12 mini it’s impossible to reorder tasks- once I can order my day on my commute I’m moving over full time

### 5/5 — very solid email client

*2026-01-02, version 2025.11.02*

Probably the best email app on the market

### 5/5 — Excellent!!!!!

*2025-12-17, version 2025.11.02*

I am AuDHD with OCPD and this app is a game-changer! I usually and still use ChatGPT but now with Shortwave, I don't need to have the 12 hrs from start to finish which includes 6 hours of arguing with it to get your own work you’ve spent hours meticulously doing, then to not even get the final draft or project because of “Safety mode” it proceeds to shutdown because by this point your🤬😤😡. Don’t even get me started with the other BS. 
P.S. Feels good to vent! Therapy does help, I guess.😊

## Frequently asked questions about Shortwave

### What does Shortwave do?

Shortwave is an AI-native email client designed for business. It uses advanced AI to help you write emails, organize your inbox, schedule meetings, and collaborate with your team more effectively. The AI learns your writing style to provide personalized assistance.

### What are the key features of Shortwave?

Key features include an AI assistant for writing and improving drafts, one-tap inbox organization to identify urgent emails and sweep clutter, private team comments for discussing emails, AI-powered scheduling, and the ability to turn emails into to-do items.

### Is Shortwave free to use?

Based on the provided information, the application is available for free. There are no mentions of subscription fees or in-app purchases for core functionality.

### What devices is Shortwave compatible with?

The application is designed for mobile use, specifically syncing with Gmail. While the description focuses on mobile features, it implies compatibility with devices that can run email applications and sync with Gmail accounts.

### How can Shortwave improve my email workflow?

Shortwave can significantly improve your email workflow by automating repetitive tasks, helping you draft emails faster and more effectively, and providing tools to manage and prioritize your inbox. Features like turning emails into to-dos and AI-assisted scheduling reduce manual effort and save time.

## Version history (last 5 releases)

### 2026.06.02 — 2026-07-02

- Added Claude Opus 4.8 support in Settings > Experiments
- Bug fixes

### 2026.06.01 — 2026-06-13

* Bug fixes

### 2026.05.01 — 2026-05-11

- Attachments now open with native QuickLook, enabling better sharing, PDF markup, and media playback
- Added ability to paste attachments
- Fixed rendering of bulleted and numbered lists in comments
- Bug fixes

### 2026.02.01 — 2026-02-26

- Upgraded AI Assistant to use Claude Sonnet 4.6 and Opus 4.6 AI models
- Fixed an issue with sharing images to the app from the iOS Share Sheet

### 2025.11.02 — 2025-11-26

- Upgraded Expert AI intelligence to Claude Opus 4.5.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
