# ShotSpotter — user reviews > 38 indexed App Store user reviews of ShotSpotter by SoundThinking, Inc., rated 2.62/5 from 143 ratings. - Source: https://appshunter.io/ios/app/shotspotter/id1096820077/reviews - App overview in markdown: https://appshunter.io/ios/app/shotspotter/id1096820077.md - Rating breakdown: 5★ 46 · 4★ 10 · 3★ 7 · 2★ 4 · 1★ 76 ## Newest reviews (15 of 38) ### 2/5 — Needs to be updated *2025-08-11* App is very slow..to many bugs it just needs a different user interface ### 2/5 — Login issues *2025-01-24* I was recently trying locate a ShotSpotter address that I received notification for. Once I opened the app, it kept prompting me to logon. My credentials weren’t verified or correct. HOW SO? Nothing has changed on my end. The app is great when it works or if you can get on. Why keep getting notifications as if I’m logged in, but can’t actually login? Please fix this ### 3/5 — Audio Fails to Play on IOS *2024-03-15* I downloaded the app and for the first week zero issues with notifications and audio. Within a few weeks I received notifications, but could no longer play and hear audio. Deleting and redownloading the app has not fixed the issue. No signs of any improvement. Unsure if I’m the only one experiencing this inconvenience. ### 3/5 — Double Alerts/Notifications *2023-04-21* When an alert goes off I receive it twice through the app. Since the update this has happened every time. Please fix as this is very confusing when responding. ### 2/5 — Only for cops *2021-08-05* Just like in Bladerunner “You know the score, buddy. If you ain’t cop, you’re little people.” ### 1/5 — Misleading App *2020-09-18* Was not aware until after purchase and I emailed them because I couldn’t log in, that this is for law enforcement only. This information should be visible BEFORE purchase! ### 1/5 — What *2020-08-31, version 3.1.1* You can’t even sign up ### 1/5 — Unique *2020-08-24, version 3.1.1* THIS APP IS POINTLESS. DON’T DOWNLOAD IT. NO STARS ### 1/5 — Pointless *2020-08-02, version 3.1.1* There’s no way to create a account pointless. ### 1/5 — How do you even sign up? *2020-06-10* Can’t use the app because there’s no way to sign up. Even on the website you can’t sign up. ### 1/5 — Could really use this tech right now. Well spent tax money. *2020-06-06, version 3.1.1* Can’t even login. Garbage that’s still warm. ### 1/5 — Useless *2020-05-06, version 3.1.1* Can’t even make a account. App is only for cops I guess 😂 ### 1/5 — No option to make an account *2020-04-02* There is no way to even use this app because it doesn’t like you create an account!! No new user option, pointless. ### 1/5 — Don’t even bother with this app! *2019-11-16* What’s the point of this app if regular citizens can’t even make a report of shots being fired in the area? This app is totally useless! ### 1/5 — Terrible *2019-08-08, version 2.9.0* What’s the purpose of this app if you can’t sign up? ## Most critical reviews (10 lowest-rated) ### 1/5 — USELESS *2023-09-26, version 4.2.1* ONLY FOR LAW ENFORCEMENT AND FBI. ### 1/5 — App should be for everyone *2023-08-17* The public should also be aware of gunshots in their area not just law enforcement. ### 1/5 — Watch out! *2023-06-23, version 4.0.5* I entered my email and nothing came through. It could be a scam. Be careful. ### 1/5 — Should Be For Everyone *2023-06-13* this app is only for the feds. stupid. like we don’t care to know how our community is running. ### 1/5 — I’d go less than one star if I could. *2023-01-29* Law enforcement is not above the citizens they “protect” the general public has ever right to know when and where exactly a gun is being fired near them just as every officer does! ### 1/5 — Yike *2021-10-12, version 3.4.0* Yikes.. ### 1/5 — Log in *2021-10-02, version 3.3.3* YOU CANT LOG IN UNLESS YOU ARE LAW ENFORCEMENT??? WHAT ABOUT FIREFIGHTERS, EMTS, CIVILIANS WHO WANT TO HELP??? ### 1/5 — Don’t waste your time *2021-09-11* The app will not let you login and create an account, totally pointless ### 1/5 — Useless App For Citizens *2021-06-03* This app is no good for citizens you can’t even make a account it’s ONLY for law enforcement UNLESS they give you a password which is not going to happen ### 1/5 — Get it together *2020-11-07, version 3.1.1* How do you create an account so you can actually USE the app🙃 pointless ## Most praised reviews (10 highest-rated) ### 5/5 — Are people really this ignorant? *2023-12-16* This is an app for law enforcement. It says as much in the description. There are apps for specific types of work forces all over the app stores, why are people so mad about this one? May I ask what the lay person is going to do if they had the app and saw that there were gunshots in their vicinity? Are you going to go render aid? Are you going to go save the day??? Seriously people. Learn to read. I’m not in law enforcement (but work in an area where there are COUNTLESS gunshots all day and night) and it doesn’t hurt me in any way, shape, or form to not have access to this app. I am amazed by the stupidity in this world! ### 5/5 — Request for the community *2021-07-18* They say it’s only for the law enforcement I said what about the community they help save lives just as quick as the police they need one besides citizens and shotspotter to help also. ### 5/5 — Leo only *2020-09-28* Law enforcement only. You can’t create a account has to be through your agency. ### 5/5 — Hey *2020-06-16, version 3.1.1* For the dumbass who left a bad riview, read the description its only for law enforcement ### 5/5 — For Law Enforcement NOT Civilians. *2020-06-08* I see a lot of negative reviews about not being able to “sign up”. It doesn’t work that way. This is used by & for law enforcement officers. Not for the general public. ### 5/5 — HELP !! *2019-02-07, version 2.6.2* Is There Any way i Can Get The Credentials ?? ### 5/5 — Go to the dot! *2018-06-07* ShotSpotter is a fantastic resource and the app is a fantastic resource for responding units. Go to the dot and you’ll likely find something! ### 5/5 — Great and Easy to Use *2018-03-27* Love how easy the app is to operate and how you can hear the live gun fire. ### 5/5 — No Need For Laptop *2016-09-25, version 1.0.0* Great add on to the current ShotSpotter system. Only thing I would change is the color scheme. The program seems like its in night mode. I would change it. Beside that the app is good. ### 4/5 — Finally!!! *2016-09-28, version 1.0.0* Minor improvements could be made i.e color schemes, sound improvement for the alert notifications, touch ID. But for the first version this is an accepted effort. Also sometimes alerts are not received. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*