# Shrewsbury Credit Union — user reviews

> 32 indexed App Store user reviews of Shrewsbury Credit Union by Shrewsbury Federal Credit Union, rated 4.80/5 from 607 ratings.

- Source: https://appshunter.io/ios/app/shrewsbury-credit-union/id476567928/reviews
- App overview in markdown: https://appshunter.io/ios/app/shrewsbury-credit-union/id476567928.md
- Rating breakdown: 5★ 548 · 4★ 40 · 3★ 6 · 2★ 4 · 1★ 9

## What do users think of Shrewsbury Credit Union?

Overall sentiment: positive

**Pros**

- 👍 User-friendly and intuitive interface
- 🚀 Fast and convenient mobile check deposit
- 💳 Easy account access and balance checking
- 🏧 Helpful ATM finder feature
- 🔒 Fingerprint login authentication
- ⭐ Excellent customer service
- 💰 Seamless fund transfers
- 📱 Simple and powerful app design

**Cons**

- 🐛 Recurring login issues for mortgage account holders
- 📷 Mobile check deposit camera control problems
- 🐛 Check deposit size validation errors
- 🐛 App crashes during check deposit
- ⚠️ Difficult check framing in camera
- 🔄 Slow automatic camera countdown timer

**Commonly reported bugs**

- Login issues affecting mortgage account users (recurring, 3-4 times within 1 month)
- Mobile check deposit crashes app on first picture
- Check deposit back-side size validation errors
- Money transfer functionality broken with iOS 7 update
- Automatic camera takes too long and is overly sensitive for check deposits

**Most requested features**

- Card freeze functionality for lost/misplaced cards
- View check images within the app
- Color-coded transaction types (green for deposits, black for transfers, red for payments)
- Manual camera control for check deposits
- Inter-account transfer capability (between family members)

## Newest reviews (12 of 32)

### 5/5 — Great App

*2013-05-24*

Easy to use. Very convenient. Not sure if its possible, but I wish they had a feature where I could transfer money from my account into my sons account. If that's already possible then add another star to my review.

### 5/5 — Convenient!

*2013-03-13*

Makes transactions faster and easier.

### 5/5 — Simple Yet Powerful. Excellent App.

*2012-10-17*

Easy to do all the major banking activities in the palm of my hand. I especially love the ATM finder because I loath paying ATM fees!

### 5/5 — Just great!

*2012-09-22*

Been waiting for this to come for awhile. Didn't think it would happen!

### 5/5 — Super convienent way of banking!

*2012-09-21, version 3.0.0*

Totally love it! Life made easy. :)

### 5/5 — Great app

*2012-09-01*

Makes transferring funds and viewing accounts so easy.

### 5/5 — Love my credit union!

*2012-08-30, version 3.0.0*

Love this app!

### 5/5 — Love this

*2012-08-08, version 3.0.0*

Easy. Perfect.

### 5/5 — Perfect App

*2012-08-05, version 3.0.0*

This app is perfect. Great job

### 5/5 — Shrewsbury credit union app

*2012-08-01*

Very helpful to manage payment of bills and to balance account!!!great

### 5/5 — Great App!!

*2012-07-03, version 3.0.0*

Great job SFCU! App is seamless and simple. Perfect!

### 5/5 — Great job, SFCU!

*2012-06-19*

Very well-done app. Easy, clear interface makes it easy to do what you need to do. ATM finder also saved me more than a few bucks in fees. New update made it even better. Keep up the fantastic work, team!

## Most critical reviews (10 lowest-rated)

### 2/5 — Bugs

*2025-08-11*

Fix the bugs, within 1 month 3-4 times users are having login issues who has mortgage acc. It shouldn’t take 3-4 to fix those bugs!

### 2/5 — Hate the mobile app check deposit

*2019-06-30*

The mobile app has a great feature of depositing checks from anywhere. We used to be able to line up the camera and take the pictures ourselves. Now you don’t have control of the camera and you have to hold incredibly still for the camera to automatically take a picture. If anyone has the slightest twitch or hand shake they are unable to use this program. The camera is super sensitive and takes too long to count down and take the picture. Users should be able to have control over the camera

### 2/5 — A little tricky to use

*2015-09-15*

I found it difficult to get the check to fit the frame without being too far away. I had to retake several times and am still not confident it worked. I guess I'll know when I see the deposit or hear otherwise.

### 2/5 — mobile check deposit crashes the app every time

*2013-12-06*

This is a great app for keepign track of my account balances, but every time I try to use the mobile check deposit, as soon as I snap the first picture the app crashes. This needs to be fixed.

### 4/5 — Freeze Card

*2020-07-07*

I wish we had the option to freeze our cards if they are lost or misplaced.

### 4/5 — Mobile App

*2018-06-30*

I like the ability to access account information but it would be great to be able to view checks on the app itself.

### 4/5 — Need to fix & update

*2013-09-20, version 3.3.1.0*

This app usually works very well but with the new iOS 7 update you cannot transfer money. If this can be fixed it would be a 5 star app.

### 4/5 — Scu app

*2013-08-16*

Very helpful! I grew up with Shrews. Credit union and refused to leave when I moved away. It's nice to have this app with me wherever I go. My only suggestion would be the online check cashing. Otherwise I love it!

### 5/5 — Client

*2025-04-16*

I have been at this bank for many years and I love the people that work in the customer service. It is always pleasure every time I come. So thank you all of you that work so hard to keep this bank the way it is.

### 5/5 — App is great

*2020-05-05*

For Devs:Depoait should be green, Transfer should be black, payment should be red for easier visualization.

## Most praised reviews (8 highest-rated)

### 5/5 — <3

*2018-07-20*

I LOVE S.F.C.U. and the online app! Very user friendly!!

### 5/5 — Deposit function needs work

*2017-03-25*

Many things to like about this app but the check deposit function is flawed. The regularity with which I get a message that the back of the check is a different size than the front makes it very frustrating to use. I have had to retake the back 10 or more times. There is something about how it captures the back of the check that needs fixing

### 5/5 — Love this mobile app

*2016-10-20*

I use this and DCU, I love that I can log into this one using my fingerprint... Depositing checks is super easy

### 5/5 — Excellent

*2015-08-15*

I love this app. It makes it so easy to access my accounts and do transfers, check balances, etc.

### 5/5 — Great App!

*2014-05-21, version 4.1.1.0*

Great app! Easy!

### 5/5 — Super Convenient

*2014-05-08*

Awesome app!  Love mobile check deposit.  No more driving to the bank just to make a deposit.

### 5/5 — Great App

*2014-01-31, version 4.0.0.0*

Great App

### 5/5 — Great

*2013-06-25, version 3.3.1.0*

Very easy to use and super convenient. Very user friendly

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
