# SHRM Certification — user reviews > 28 indexed App Store user reviews of SHRM Certification by Society for Human Resource Management, rated 4.81/5 from 2,490 ratings. - Source: https://appshunter.io/ios/app/shrm-certification/id1138438106/reviews - App overview in markdown: https://appshunter.io/ios/app/shrm-certification/id1138438106.md - Rating breakdown: 5★ 2,203 · 4★ 184 · 3★ 56 · 2★ 13 · 1★ 34 ## What do users think of SHRM Certification? Overall sentiment: negative **Pros** - 💡 Easy to use - 👍 Quick and easy way to track and update PDCs - 🚀 Love the ease and speed **Cons** - 🐛 Login issues - unable to log in, credentials not recognized - 🐛 App not working - unable to add credits, get error messages - 🐛 Inconsistent data between app and website - 🐛 Unreliable, frequently doesn't work as expected **Commonly reported bugs** - Login not working - Unable to add credits, get error messages - Inconsistent data between app and website **Most requested features** - Improve training/education search functionality - Add summary/progress view of entered credits - Fix app support link ## Newest reviews (8 of 28) ### 1/5 — Useful Concept but Seriously Flawed Execution *2017-04-19, version 1.1* One star to SHRM on a brilliant idea for a potentially useful tool. Zero stars for an app someone cannot actually log into. Very disappointing. Is anyone at SHRM listening? Then, let your members know when the app is ready to work, so we can add it again and use it. ### 1/5 — Doesn't work! *2017-03-31, version 1.1* This app almost never allows one to log in, rather displays the error message that the user ID and password combination is not recognized. When this happens repeatedly despite going to the SHRM website and doing a password reset, one knows it's not user error. On the rare occasion that the app lets one log in, it's impossible to actually load course information. One can fill in the online form, only to eventually get the message that the course cannot be found. ### 1/5 — Login FAILED *2017-03-15, version 1.1* It's impossible to log into the app. An error message pops up saying credentials failed and to try again later. Please fix. ### 1/5 — Login issues *2017-03-13, version 1.1* I can't even login!! Would love for this to work... don't even know who to contact- I can login on a normal computer! ### 1/5 — Please Fix *2017-01-31, version 1.1* The idea of having an app to enter continuing ed credit is great but constantly getting an error and never being able to us it is not. ### 1/5 — Too many issues *2016-12-08, version 1.0* Takes too long to upload code and most of the time it doesn't upload. Really disappointed as I was excited for this app. ### 1/5 — Too slow *2016-09-09, version 1.0* It takes forever to look up the program ID, then it takes a long time to add it to site IF it adds it. Many of my certificates said that it couldn't add to site. Not worth the frustration and trouble. ### 2/5 — CEU offerings from last year *2016-08-11, version 1.0* Would be good but all the CEU recommendations are from 2015. ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work *2025-08-27, version 1.8.0* Can not log in. Says my credentials are wrong but they are correct. I am able to access desktop account with no issue. ### 1/5 — Can’t log on *2023-01-21, version 1.6.0* I just passed my exam and would like to use this app but I can’t even log on. I try hitting the forgot my password and that won’t even work. ### 1/5 — I can’t add any credits in 2022 *2022-03-08, version 1.3.0* I was tracking my training credits since 2021, but suddenly starting from 2022, every time I try to record a credit, it says they couldn’t find the program ID. ### 1/5 — Log in not working *2021-10-28, version 1.3.0* I access the SHRM website every day and the app is not allowing me to move forward since there is “an issue with my credentials”. I believe SHRM needs to update this app. ### 1/5 — Don’t bother *2020-03-16, version 1.2.3* App does not work. Cannot sign in just like everyone else said. Support never contacted me. What a joke. ### 1/5 — This app has proven to be an inaccessible pain in the backside! *2020-01-27, version 1.2.3* No matter which method I used over the last few months, I was unable to get into it. As I prepared to delete due to it’s unreliability, I decided the try again with the Touch ID login and shockingly this garbage actually worked. I am still deleting it because it has proven to be nothing more than a point of frustration to deal with since it primarily DOES. NOT. WORK. Now after all this time has passed, someone decided to address whatever issue(s) exist and make it operational again. This app cannot be relies on to track your recertification information. It’s sheer unreliability caused me to return my old paper based system backed up with the use of an electronic folder to capture all of my recertification activity. I simply cannot trust this sad SHRM app again! ### 1/5 — Please fix login issues *2018-02-15, version 1.1.2* How is this not fixed given all the same complaints? Also, “app support” yields a 404 NOT FOUND....so I had to resort to this way of reaching out... ### 1/5 — Unable to Log-In *2017-11-27, version 1.1.1* Received error message stating log-in incorrect. Verified on main SHRMWebsite and my credentials are correct. ### 1/5 — No value *2017-07-11, version 1.1* I would give zero if I can. I was able to add my PDCs, but no where to find a summary. The app doesn't even know my name, when it should have picked up my profile since I logged in using my credentials. ### 1/5 — Won't add all of the credits! *2017-04-22, version 1.1* I have several verification credits already entered. I keep trying to add more. The seminar shows up but every time I try to add it to my cert, it tells me something is wrong and to try again. I have tried a bazillion times! Who has time for that? Fix the darn app!! ## Most praised reviews (10 highest-rated) ### 5/5 — Easy *2025-12-05, version 1.8.0* So easy to use the certification app to add PDCs! ### 5/5 — App Support Link Not Working *2023-06-19, version 1.6.0* This app is not working. Please contact me with the current app support link. The one that is listed is an invalid address. ### 5/5 — Type *2019-07-29, version 1.2.2* The App is a real time saver. I wish I could see the category easier when looking at the detail. ### 5/5 — Easy Tracking *2019-07-11, version 1.2.2* Quick easy way to track and update PDCs to maintain certification. ### 5/5 — Love *2019-06-12, version 1.2.2* Love the ease and speed ### 5/5 — Unable to add Activity *2018-03-08, version 1.1.2* I continue to get an error message when trying to add my activities. In addition, my PDC’ online is different to what is on the app! Updated-3/8/18- App works well! I was able to add my outstanding activities. Thanks!! ### 5/5 — Doesn’t always work *2018-02-18, version 1.1.2* Doesn’t always work I have yet had a successful entry to add a credit. ### 4/5 — Almost Perfect *2022-02-16, version 1.3.0* The app is great for keeping track of the training completed to maintain the Certification. The only thing that requires work is the training/education search. Most of my education trainings I had to input it manually because they were not pulling up in the search. ### 4/5 — App not friendly *2018-01-21, version 1.1.1* Trouble with login Not recognizing me. Unable to see progress/ summary of entries and competency area ### 3/5 — Want to give 5 stars *2017-01-19, version 1.1* ... it's so nice being able to enter the course code and have all the information populate. It's not nice when you hit submit and you instantly get an error message and then have to input everything by hand. It is worse when you enter everything by hand then get the error, enter it all again and then you see double credit recorded. Please fix this. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*