# Shurgard > Mobile access control for Shurgard storage facilities. (iPhone/iPad app by Shurgard Europe.) - Source: https://appshunter.io/ios/app/shurgard/id1616873528 (this page in markdown: same URL + `.md`) - Developer: [Shurgard Europe](https://appshunter.io/developer/1616873530) - Category: Business - Price: Free - Rating: 2.00/5 from 6 App Store ratings · 52 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 89 MB - Languages: American English, Danish, Dutch, French (France), German (Germany), Swedish - Released: 2022-12-12 - Data updated: 2026-09-09 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/shurgard/id1616873528/reviews.md ## What is Shurgard? No need to enter access code every time! With this app, you can enjoy simple and conveninent access to your Shurgard facility. How does it work? 1. Download the app 2. Setup access: you only need to enter your access code once 3. Enjoy: as soon as you’re within range of a gate, door, or elevator, open the app and tap it to gain access ## Key features - One-time access code setup - Tap to gain access - Automatic proximity detection - Convenient facility entry ## Recent user reviews (10 of 52) All indexed reviews: https://appshunter.io/ios/app/shurgard/id1616873528/reviews.md ### 4/5 — Works well *2026-08-24, version 2.2.3* Read bad reviews but it all worked well and efficiently with me.. you have to be close to the receiver but that’s good for security… The worst issue was not the app but the slowest opening gate in the world with only room for one car waiting in line and then the rest tailing back and blocking busy road junction… this has to change. ### 5/5 — Smooth first experience *2026-08-03, version 2.2.3* The reviews looked terrible, but honestly I didn’t encounter any problems as a first-time self-storage user. It is a bit fumbly having to get through multiple security doors using your phone while pushing a giant trolley, but I don’t think there’s a much better solution given the level of security they need. I’ll give it five stars. Why not? ### 1/5 — Not a good experience *2026-06-02, version 2.2.3* Wait for 20 mins to download upon arrival. No other ways to use the storage without using the app. Single point of failure. ### 5/5 — Stehe mal wieder vorm Lager *2026-02-08* Mit vollem Auto und komme nicht hinein, weil die App nicht richtig startet. Katastrophe! ### 1/5 — App Error - unable to gain access *2026-02-08, version 2.2.3* Poor service, recently the app is not working, unable to gain access. Fortunately someone let me in, his App worked !! Both using iPhone IOS. Sort it out ### 1/5 — 0 stars *2026-02-08, version 2.2.3* app went down and we all got stuck inside the building on a sunday evening ### 1/5 — Startet nicht! *2026-02-08* Ich stand am Tor und möchte es mit der App öffnen, aber die App dauert ewig zu laden und am Ende kam einfach eine Fehlermeldung ### 1/5 — You can’t have an access to open anything? *2026-02-08, version 2.2.3* After minitrials receiving the six digit code the gate not open and I can’t get to the building sadly bringing 20 boxes today ending with returning home and put them back in a room what a nonsense ### 1/5 — Doesn’t work *2026-02-08, version 2.2.3* App doesn’t function and weekend helpline unable to assist. Avoid if getting to your goods at weekends is important. ### 5/5 — App works well *2026-01-17, version 2.2.3* Bad reviews are outdated ## Frequently asked questions about Shurgard ### What does the Shurgard app do? The Shurgard app simplifies your access to Shurgard storage facilities. It allows you to set up your access code once and then tap the app to open gates, doors, or elevators when you are within range. ### How do I set up access with the app? After downloading the app, you will need to enter your access code one time during the setup process. Once this is done, you won't need to enter it again for future access. ### Is the Shurgard app free to use? Yes, the Shurgard app is free to download and use. There are no additional costs associated with accessing your facility through the app. ### What are the benefits of using the Shurgard app? The primary benefit is convenience. You can avoid repeatedly entering your access code. The app automatically detects when you are near an entry point, allowing for a quick tap to gain access. ## Version history (last 5 releases) ### 2.2.3 — 2025-04-15 small fixes ### 2.2.2 — 2025-04-02 Faster app startup for a smoother experience. The "Report an Issue" feature is temporarily disabled as we refine it based on your feedback. ### 2.2.0 — 2025-03-11 • More detailed unit information • Push notifications & inbox • Improved help section • UI enhancements • Sign out of all devices ### 2.1.5 — 2024-09-18 small fixes ### 2.1.4 — 2024-07-11 small fixes ## Apps similar to Shurgard | App | Rating | Price | Category | | --- | --- | --- | --- | | [Convini](https://appshunter.io/ios/app/convini/id699599774) | 1.0 (1) | Free | Business | ## Related topics [shurgard](https://appshunter.io/ios/topics/shurgard) · [shurgard europe](https://appshunter.io/ios/topics/shurgard-europe) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*