# ShutterCount Mobile — user reviews > 121 indexed App Store user reviews of ShutterCount Mobile by DIRE Studio, rated 3.30/5 from 66 ratings. - Source: https://appshunter.io/ios/app/shuttercount-mobile/id1084325249/reviews - App overview in markdown: https://appshunter.io/ios/app/shuttercount-mobile/id1084325249.md - Rating breakdown: 5★ 30 · 4★ 7 · 3★ 5 · 2★ 4 · 1★ 20 ## What do users think of ShutterCount Mobile? Overall sentiment: mixed **Pros** - ✅ Works reliably when properly configured - ⚡ Quick shutter count retrieval (5 minutes or less) - 💰 One-time purchase, no recurring fees - 📱 Compatible with multiple Canon camera models - 🎯 Accurate shutter count readings - 📖 Detailed setup instructions and video guides available - 🔧 USB and WiFi connection options - 👨‍💼 Responsive developer support **Cons** - 🔌 Complex connection setup process - ❌ High failure rate for certain camera models - 📚 Vague and unclear instructions for beginners - 💸 Expensive for a single-purpose utility app - 🚫 Limited camera model compatibility - 😤 Frustrating WiFi pairing difficulties - ⚠️ Inconsistent results across devices - 🆘 Poor customer service responsiveness - 🐛 Connection failures despite following instructions - 📵 No USB support for newer iPhone models - 🔄 Requires multiple connection attempts - ⚙️ Confusing EOS Utility pairing requirements **Commonly reported bugs** - WiFi pairing fails on certain camera models - App doesn't connect despite correct configuration - Shutter count displays as zero on mobile version - Inconsistent readings between mobile and desktop versions - Connection timeout issues lasting 30+ minutes - Incompatibility with 5GHz WiFi networks - Camera not detected in pairing wizard - USB connection not working with newer iPhones - App crashes during connection process - Cannot differentiate between mechanical and non-mechanical actuations - Bug in latest camera firmware prevents reading shutter count **Most requested features** - Clearer, more detailed step-by-step instructions per camera model - German language version - Improved error messages with troubleshooting guidance - Support for non-mechanical actuation differentiation - Lower price point ($2.99-$3.99 range) - Better documentation for USB connection method - In-app tutorial or wizard improvements - Support for older Canon camera models (60D, 5D Classic, T5, 30D) - Automatic camera detection without manual pairing ## Newest reviews (11 of 121) ### 2/5 — I need support for the EOS M series. Will these camera models be added in a future update? *2026-08-17* I purchased the app, but it does not support shutter count detection for my Canon EOS M200. I get a message saying that this camera model is not supported. I mainly use Canon EOS M series cameras. Are there any plans to improve the app by adding support for more EOS M series models, including the EOS M200? If there are no plans to add support for these models, then the app I purchased is essentially useless to me. I would appreciate it if you could let me know whether support for EOS M series cameras will be added in a future update. ### 2/5 — It works but your wallet suffers *2026-07-02, version 7.0* Ignore the WiFi instructions. Turn your phone’s hotspot on and connect to that with your camera. Then it will work. I’m giving this app 2 stars because $9.99 for a single use app is robbery. ### 4/5 — Awsome App *2025-11-27* But 7€ extra to get Graph‘s is really too much!!! That’s why just 4/5!!! ### 1/5 — Know before you purchase *2025-08-19, version 6.7* This has got to be one of the most useless apps I have ever purchased. You should know that this doesn’t cover most of the cameras and will work only if you can connect via usb for most older canon cameras like mine(60D,5D classic, T5, and 30D.) So know before you purchase because I have an iPhone 16pro max and am unable to connect via USB ### 1/5 — 환불요청 *2025-07-18* 연결되지 않습니다. 환불해주세요 ### 1/5 — Didn’t work, could not connect camera *2025-05-24, version 6.7* Wouldn’t connect using the wizard, A “cheat sheet” for the settings for your camera is provided but my camera eos1300d wasn’t listed and try as I might I could not find a way to connect it. Money wasted on this app. ### 2/5 — Limit use *2025-04-16, version 6.7* Only give increments of 1000 on Canons! Not a lot of use... ### 1/5 — 연결이 안되네요 *2025-03-02* 환불 부탁드려요 연결이안됩니다 ### 1/5 — 연결불가 *2025-02-16* 환불해주세요 ### 1/5 — 연결 안됩니다. *2024-12-28* 환불바랍니다. ### 1/5 — 저도 연결이 안돼요 *2024-11-04* 환불해주세요 ## Most critical reviews (10 lowest-rated) ### 1/5 — 연결 전혀 안됩니다. 환불해주세요 *2026-07-24* 기종 r6mark2 인데 wifi 도 usb 도 연결이 전혀 안 됩니다. 환불해주세요. ### 1/5 — 연결안됨 *2026-05-17* 캐논알육 쓰고있고 와이파이는 연결 안돼고 usb는 시리얼 번호만 나와요 ### 1/5 — False advertising *2026-04-03, version 7.0* The photos of the app supplied by the developer show exact shutter count of his Canon 5D Mark IV. ShutterCount Mobile only provides shutter count in increments of 1000 with my Canon 90D. Shutter wear percentage is useful, but a ballpark shutter count is not worth $9.99. Hard pass! ### 1/5 — 환불 *2026-02-27* 컷수를 확인할 수 없어요 환불 부탁드립니다 빠른 시일 내에 연락이라도 부탁드립니다 ### 1/5 — Poor product *2026-02-08, version 7.0* Very poor compatibility issues, especially for the price. I’d expect this level of quality from a free app. ### 1/5 — 확인이 안됩니다 *2025-12-14* 확인이안됩니다 환불부탁드립니다 ### 1/5 — 환불해주세요 *2025-12-04* 환불해주세요 ### 1/5 — Doesn't work *2025-11-24, version 7.0* Doesn't work with my eos7ii, whatever way I try. Wasted £8.99 ### 1/5 — 안되는데요… *2025-11-17* 환불 부탁 드립니다.. ### 1/5 — 환불 부탁드립니다. *2025-09-10* 연결이 전혀 안 되네요. 빠른 시일 내에 연락 보시고 환불해주세요. ## Most praised reviews (10 highest-rated) ### 5/5 — Funktioniert simpel und sehr gut *2026-08-24* Kamera per Wlan übers Netzwerk mit dem Handy verbunden. Wurde sofort vom Handy erkannt und die Daten wurden direkt ausgelesen. Super App, die 9,99€ haben sich definitiv gelohnt. ### 5/5 — Canon EOS R *2026-06-18, version 7.0* Worked straight away, tried other methods for the EOS R and nothing else worked. ### 5/5 — 캐논 r100 잘 됩니다 *2026-04-04* Usb, wifi 둘 다 해봤는데 둘 다 잘 됨 ### 5/5 — Canon EOS R *2026-03-31, version 7.0* Struggled to get the shutter count to sell my Canon EOS R however this app was really easy to use, gave me the instructions as I went and worked first time. When you are selling or buying a high value item I think it was worth the price for peace of mind. ### 5/5 — Usb로 연결했습니다. *2026-02-04* 연결이 잘 안되시는 분은 유선으로 연결해도 잘 연결되고 인식됩니다 와이파이 끄고 블투 끄고 메모리 제거상태에서 셔터 카운트만 켜 놓은 상태에서 유에스비로 연결 하면 자동으로 셔터카운트와 상태가 나옵니다. 저는 잘 나와서 별 다섯개입니다. ### 5/5 — 잘되는디 *2025-10-04* 안 되시는 분들 폰 말고 아이패드로 연결해 보세요 저도 폰은 안 되고 아이패드는 0.1초 만에 연결됐어요 ### 5/5 — Shutter Count on my 7d mark ii *2025-07-26, version 6.7* This actually worked great for me and my friends camera! ### 5/5 — Funktioniert ! *2025-07-07* Leider ist die App etwas teuer, sie funktioniert allerdings einwandfrei (Verbunden via Kabel mit einer Canon 250D). Die Informationen werden schnell ausgelesen und sind übersichtlich dargestellt. ### 5/5 — Works well *2024-12-22, version 6.7* It took less than 5 minutes and boom. Very satisfied Canon 5D mk iv ### 5/5 — Piece of cake *2024-10-18, version 6.5.1* 1. Take 2 ended usb-c cable 2. Hook one end to your mirrorless camera 3. Hook other end to your I-pad 4. Pop open your app. Vola! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*