# Shutterfly: Prints Cards Gifts — user reviews > 7,588 indexed App Store user reviews of Shutterfly by Shutterfly, rated 4.70/5 from 590,357 ratings. - Source: https://appshunter.io/ios/app/shutterfly-prints-cards-gifts/id309465525/reviews - App overview in markdown: https://appshunter.io/ios/app/shutterfly-prints-cards-gifts/id309465525.md - Rating breakdown: 5★ 498,611 · 4★ 43,089 · 3★ 19,035 · 2★ 12,428 · 1★ 17,194 ## What do users think of Shutterfly? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Quick and easy to make photo products - 💡 Lots of design options and templates - 🚀 Convenient app integration with phone photos - 👍 Great customer service **Cons** - 💰 Expensive shipping costs - 🐛 Buggy and glitchy app - 🔍 Limited editing options in app - 🔍 Inconsistent quality of prints - 🔍 Difficult to organize and manage photos **Commonly reported bugs** - App crashes frequently - Issues with saving and loading projects - Problems with photo uploads and ordering **Most requested features** - Add more editing tools in the app - Improve syncing and organization between app and website - Provide more transparent and affordable shipping options ## Newest reviews (20 of 7,588) ### 5/5 — Love the ease *2026-08-25, version 16.15.1* Love the ease of uploading and sending prints to loved ones. ### 5/5 — Awesome *2026-08-25, version 16.15.1* Shutterfly photos are the best. I make 3 albums for my 3 grandkids all the time. Shutterfly is the only way to go. ### 4/5 — App Crashes A lot, Patience is a Virtue *2026-08-25, version 16.15.1* I was able to get the book made on the app fairly easily. Their suggestive tool was easy to use and great when organizing a lot of photos. Ever so often the app would crash, luckily the app did autosave the project so not much was usually lost and made it easy to pick back up. ### 5/5 — Love Shutterfly *2026-08-25, version 16.15.1* Great quality & great prices!! ### 5/5 — Great and easy experience *2026-08-25, version 16.15.1* Great and easy check out process and so many adorable templates ### 5/5 — Redeem code by July 14, 2024?! *2026-08-25, version 16.15.1* I have an applicable code for discount (40%)and the site says “already redeemed”. Not true, just got code in mail. Bad customer experience, Shutterfly. ### 5/5 — Love Shutterfly *2026-08-25, version 16.15.1* App acting up! Why?? Otherwise I love Shutterfly and all the freebies ### 5/5 — Convenient photos in hand *2026-08-25, version 16.15.1* I love getting prints and using them as a postcard to friends and family. ### 5/5 — Prints. 60 *2026-08-25, version 16.15.1* I’m satisfied with most of printed pictures but occasionally I get some that are not centered therefore I throw them away. Thank you for free prints. ### 5/5 — Great *2026-08-25, version 16.15.1* really like it ### 5/5 — Grateful *2026-08-25, version 16.15.1* Easy to use and great products to choose from. Quality is always good ### 5/5 — Absolutely thrilled! *2026-08-25, version 16.15.1* OMG!! I just trusted Shutterfly to create a photo book for my son’s family for their European cruise. It was so easy and saved me a lot of time. It’s absolutely perfect and I will use this service again. Just great! Thank you so much! ### 5/5 — Best place for everything photos! *2026-08-25, version 16.15.1* I’m always 100% satisfied with prints and projects! So easy and affordable ### 5/5 — Photo magnets *2026-08-25, version 16.15.1* Excellent photo magnets always very hAppy ### 5/5 — My go-to photo app! *2026-08-25, version 16.15.1* Love how easy to use the app is, satisfied with the quality of the products and appreciate the frequent promo discounts! ### 5/5 — Perfect *2026-08-25, version 16.15.1* Shutterfly has helped me create the perfect personalized gifts for over 15 years. I love it! ### 5/5 — Wonderful Prints and Specials! *2026-08-24, version 16.15.1* Great to deal with especially with specials!!! Have Fantastic Staff to help you with your issue ( no matter what time or day)!!! Thank you Shutterfly. ### 4/5 — Great discount codes *2026-08-24, version 16.15.1* Discount codes are great but the app could be more user friendly ### 5/5 — Office Picture *2026-08-24, version 16.15.1* The process was pretty smooth. Only took a while because there’s so many beautiful options! Will definitely use Shutterfly for more personal pictures. ### 5/5 — Great service *2026-08-24, version 16.15.1* Great job and easy to use. ## Most critical reviews (10 lowest-rated) ### 1/5 — App Issues *2026-08-23, version 16.15.1* The app kept shutting down even after I updated it. It was very frustrating but I wanted to use my free book certificate. ### 1/5 — Unsatisfied with a order *2026-08-23, version 16.15.1* I ordered a 8x10 photo of my nephew and his fiancée and they cut half his head off on the photo and I paid $11.16 for it ### 1/5 — New app is terrible *2026-08-22, version 16.15.0* The updated Shutterfly app is basically unusable. It takes forever to load if it even loads at all, it does not work on an iPad because it doesn’t rotate to landscape, and worst of all I cannot scroll down and select photos. I’ll be using something else from now one, not worth all this aggravation. ### 1/5 — App is kicking me off!!! *2026-08-21, version 16.15.0* I’ve been using this app for years, normally I would say 4/5 stars.I’m attempting to make a photo book, with each page I try to create, the app kicks me off or the pictures don’t load, so I have to restart the app for the pictures to load. The yearly books I make, usually would take me a day or two to do, now it’s taking me significantly longer cuz I can’t get through a session without the app kicking me off. What to do? Suggestions! Please rectify bug issues. ### 1/5 — doesnt function in lockdown mode *2026-08-19, version 16.15.0* nothing works in lockdown mode. bad. ### 1/5 — Wiped out all my uploads *2026-08-11, version 16.14.1* I had hundreds of photos that I uploaded to Shutterfly. The albums are still there, but they deleted all of the photos. Horrible app! Did not have the same issue with Snapfish. ### 1/5 — Don’t use app *2026-08-11, version 16.14.1* Shutterfly is great but don’t use the app. If you want items shipped to a different address it can’t be done in the app even if you enter a separate address for shipping. You will be wasting your time and money having to personally ship the order yourself. Trying to contact customer service also doesn’t work. ### 1/5 — Full access only *2026-08-10, version 16.14.1* Since the most recent update, I can no longer choose the photos that I would like to upload. The app requires that I grant full access to my device photos. The previously offered limited access is no longer available. I will not be uploading any photos until the access functionality is changed. ### 1/5 — Constant app crashing *2026-08-04, version 16.14.0* Ever since the changed the upload in the app UI the app crashes all the time. ### 1/5 — What is going on? *2026-08-01, version 16.14.0* I’ve never had a problem with this app but today it keeps crashing. I’ve done the update, turned off my iPad and it has still crashed 2 more times. Very frustrating. ## Most praised reviews (10 highest-rated) ### 5/5 — Mobile App *2026-08-26, version 16.15.1* Best products!!! Great service. ### 5/5 — Easy design tools *2026-08-26, version 16.15.1* I originally had a T-Mobile Tuesday promo for a free item. It was easy to design and it was good quality when it arrived. I ordered again today for a second item and will likely come back and order other products in the future ### 5/5 — Great products, great prices and an amazing way to relive great memories *2026-08-26, version 16.15.1* In this age of everything being digital and on our phones, having these photo books is even more valuable than ever. ### 5/5 — Prints *2026-08-26, version 16.15.1* Prints are always great quality! Ships fast and right to my door. The app has great deals and the only thing I have to pay for is shipping with prints 4x6! Love love love Shutterfly! ### 5/5 — Love Shutterfly *2026-08-26, version 16.15.1* Just found Shutterfly and it’s dangerous:) I am having so much fun .Thank you ! GailQuick ### 5/5 — Buy Hete *2026-08-26, version 16.15.1* This company makes quality stuff good price point partnership with T-Mobile buy from here. I recommend it. ### 5/5 — Great app! *2026-08-26, version 16.15.1* Stores our family photos and great products! ### 5/5 — LOVE SHUTTERFLY!! Amazing products and so easy to use! *2026-08-26, version 16.15.1* Love the quality of not only prints but also gifts - even calendars, plaques and ornaments! Shutterfly is my go-to and so easy to use! Love it! ### 5/5 — Thank You for replacing my photo book! *2026-08-26, version 16.15.1* I made a few errors editing pics since it had been so long since I had made an album. I really appreciate Shutterfly allowing me to reorder and will be placing addtl orders of more products! ### 5/5 — Excellent Customer Service *2026-08-25, version 16.15.1* I ordered a 10x10 photo book from a recent vacation. When I received the book, everything was perfect except the front cover had a white margin down the right side that was not on the book I ordered. I called customer service and the representative fixed the cover and gave me a credit for the book so I could reorder it. I only had to pay the shipping which was minimal. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*