# Shutterfly Share Sites — user reviews

> 50 indexed App Store user reviews of Shutterfly Share Sites by Shutterfly, Inc., rated 3.59/5 from 4,510 ratings.

- Source: https://appshunter.io/ios/app/shutterfly-share-sites/id567273381/reviews
- App overview in markdown: https://appshunter.io/ios/app/shutterfly-share-sites/id567273381.md
- Rating breakdown: 5★ 1,995 · 4★ 842 · 3★ 384 · 2★ 386 · 1★ 896

## What do users think of Shutterfly Share Sites?

Overall sentiment: neutral

**Pros**

- 📚 Convenient photo sharing
- 🗓️ Helpful for organizing teams and events
- 💻 Easy to use on desktop
- 🎁 Allows printing and gifting of photos

**Cons**

- 🐛 Glitchy and buggy app
- 🔍 Limited functionality compared to website
- 🗓️ Calendar issues and inaccuracies
- 📤 Difficult to upload and manage photos
- 🔒 Security concerns with photo sharing

**Commonly reported bugs**

- Calendar dates not aligning correctly
- Inability to view full messages and posts
- Frequent crashes and freezing issues
- Inconsistent photo upload and display
- Syncing problems between app and website

**Most requested features**

- Improve syncing between app and website
- Add more customization and organization options
- Enhance mobile experience to match website
- Improve calendar functionality and accuracy
- Provide better photo management tools

## Newest reviews (13 of 50)

### 3/5 — Glitchy, not user friendly

*2023-01-02, version 1.21.6*

I’m using this for a class group, and it’s not user friendly. I’m trying to add pictures from a class party and it doesn’t have an option to find the albums from my phone, which I have a lot of. One time, The available albums that were shown were the rarely opened ones from the past. Then another time there were no albums to select from. It doesn’t let me add pictures to the share site class app that another mom started. I’m not a dinosaur either, an elder millennial. Frustrating and I end up spending a lot of time trying to finagle with it than actually using it

### 3/5 — Not up to Shutterfly’s Standards

*2022-09-01, version 1.22.6*

When I update my ShareSites on the website, everything looks great. The links are clickable and everything works great. When it is sent to the app, everything gets jumbled up. You can’t read the message board. The links that embed in the messages are not clickable. And, there doesn’t seem to be a way to make changes to what is seen in the app. Documents and links don’t show. Also, what is the videos part of the app for? I love Shutterfly and Shutterfly share sites and I have been using them for years – but this app needs some help.

### 3/5 — Needs native Pad support

*2022-07-16, version 1.22.5*

Just to be clear, this is an iPhone app, that can run on an iPad, but the experience is pretty dismal.  You can have one iOS binary support iPhone and iPad natively.  It’s not hard.  This would provide your iPad users a much better UX experience.  I can’t even run this app in landscape mode on my iPad.  Only portrait.  Sad…

Otherwise functionality is ok.  It can use a UX designers input.

It shouldn’t be hard to do.  If you need, I can write it for you.

### 3/5 — Clunky, but has some abilities others don’t

*2022-06-10, version 1.22.3*

Uploading pics in the app is tedious, have to tap each pic individually to select, would be nice to be able to select a range.
The app doesn’t even use the Album order that is setup on website. I took the time to organize my Albums into a logical order, but they become hard to find from the app cuz they are random, or only based on ‘last updated’. 
You can create Albums from the app, but cannot assign a thumbnail pic, & cannot organize pics.

### 3/5 — Could be better

*2022-05-01, version 1.22.3*

I’ve been using this app for years and it has improved a lot though still lacking. I’ve never had this happen, but this year the calendar suddenly stopped showing the correct dates. Everything was off for the last 2 weeks of the softball season and I had to resort to sending individual messages for everything.
The messages can’t be formatted. It changes the format you start with to a continuous string of sentences so it’s useless.
I reached out about the calendar issue and have yet to hear a response.
Great idea, but still so many issues that create more work if you’re using it for an activity with schedules and changes.
Better for a family site or something that doesn’t need frequent and timely communication.

### 2/5 — Latest Update Ruined Calendar

*2022-04-20, version 1.22.2*

The app was glitchy to begin with but somewhat functional. Many parents are unable to update availability for games through the ap and they don’t see updated schedule changes. Even with those frustrations l, we were making it work by sending separate emails (more work on our end). Now, with the latest update, the calendar and dates are all wrong which will further confuse player’s parents. Please fix this issue asap!

### 2/5 — Great web tool, sub par app

*2022-02-09, version 1.22.1*

I really love Shutterfly’s shared site tool. I’ve been using it for several years to keep my daughters Girl Scout troop organized. It’s not a perfect fit, but it really is a great tool to keep parents informed and information at their fingertips. Helps with communication and overall success of our troop. 

Unfortunately the app sometimes create major issues… It is so buggy and it doesn’t feel like it has been updated in forever, it isn’t accurate and doesn’t reflect the web tool. I’ve had numerous parents say that they don’t get updates, say that they enter information that never shows up on the web tool… 

The syncing between the web tool and the app is awful and therefore I’m getting close to just telling everyone not to use the app. Shutterfly, please fix this app… It really is helpful when it’s working and your shared sites are so great for youth activities. 

I love being able to post all of the pictures from a given event and my parents can see them print them and do whatever they need to with them… But this app is just bad.

### 4/5 — First time user

*2021-12-17, version 1.21.8*

When teams are ghosting each-other on the “Book”, it caused us huge coms problems. Missed games, long night drives too late and tired to prepare cook and clean before getting everyone to bed, missing players, forfeited games cause someone got the Covid sniffles and missed test day at school 12 days ago but can’t play the last game of the tournament,…..kind of coms with coach and team leaders and players and super parent fans. We’re just trying to coordinate a non-profit community game. share ideas central to an easy to use, you’re already staring at your phone, how much did this cost?,. Easy, centralized communication. Coach was very responsive. Purchased beautiful treasured photos taken by the catchers Mom. Parents of young athletes wishing to be informed on a secure platform is a must. We didn’t win all our games but we were never the reason one couldn’t be played because of miscommunication.

### 2/5 — Longtime user (10 years)

*2021-10-01, version 1.21.7*

Love the share sites and the app is OK.  But this season has been a cluster!  Availability function doesn’t work.  Families put in their availability and it doesn’t save.  Although the desktop version shows their availability.  So basically the app is useless because to check everyone’s availability I have to go on to desktop site.  And all the families have to do the same.  I’ve complained about it multiple times and If it’s not fixed I’ll have to switch to a competitor next season.  A shame.

### 3/5 — Needs improvement

*2021-03-04, version 1.21.2*

Love the convenience and concept of this. Have used it for years and recently there are many glitches. Can’t see all of my sites on the app.  This one is the most annoying.  I refresh and force close. Sometimes it works other times it doesn’t. Second most annoying is that it duplicates the pictures. I put new pics up everyday. On Tuesday when I upload app duplicates Monday’s pics. By Friday I have 5 copies of Monday’s pics... this is only on my app not on website or any other users app so it is NOT me duplicating them. Super annoying.  Can’t add pictures to an album. Can’t see current members. Doesn’t function unless you’re on WiFi which is also annoying. I do love the convenience and hope they can work out these glitches soon.

### 2/5 — Yearbook disaster!

*2020-02-13, version 1.20.1*

Our school is signed how you lifetouch and they use Shutterfly to collect pictures. In testing the app out we realized that all the restrictions we setup such as restricting downloads and sharing of pictures only works when you are on desktop/laptop. If you have the app you can DL and share everyone’s pictures!! In today’s world why would anyone think it’s ok to allow open DL of children’s pictures??? Need to put in a fix to allow committees to restrict usage of mobile app (ie parents have to login via desktop/lapto), until the security issue is resolved..

Gave 2 stars because the app has potential..

### 3/5 — Update somewhat better

*2019-06-11, version 1.19.5*

It appears the scrolling feature is back on the albums which I am grateful for. I have now noticed you are no longer able to focus on a picture when you select it - meaning you can’t hide the “See it as a gift” line featured at the bottom of the picture when viewing pictures. You can hide this only when selecting pictures in your News section. If you view pictures from your album it will not allow you to hide the “See it as a gift” line. Please fix!!

### 3/5 — Please allow easy scrolling through pics

*2019-04-30, version 1.19.3*

At some point with a new update you can not scroll through the pictures.  You can see the small thumbnail ones in an album but when you select a picture you can not scroll through full size.  You used to be able to do this - kind of like a slide show.  If you want people to get excited about pictures, let them see them.

The app is nice to be able to communicate with a team and share pictures.

## Most critical reviews (10 lowest-rated)

### 1/5 — Glitchy app

*2022-04-19, version 1.22.2*

It worked ok at first then came the frustrations.  Unable to use certain features I once could was how it started.  Then unable to upload pictures, this happened to several people in our group not just me.  My final frustration is now the calendar section is unusable!  The dates don’t line up correctly with the days of the week so trying to figure out what is actually scheduled on a day is difficult.  Adding an event is next to impossible.  The calendar issue is also an issue for more than just me.  Wasn’t thrilled with the app to begin with but now I really can’t stand it.  Will be looking at a new one for our group soon.

### 1/5 — Incomplete & Lost some key functions

*2021-11-02, version 1.21.8*

The app is worthless when trying to communicate with a classroom. 
The pages do not include all the Information on the regular share site.  Most parents prefer the convenience of the app but then miss key details, like volunteer information. 

The app became less user friendly with the recent update. You can no longer scroll through photos in an album by side swiping. Instead each photo much be opened and closed. Photo uploading has become a much slower process as well. The concept is fantastic and a great convenience, but the latest update was a step in the wrong direction.

### 1/5 — Crashes trying to view photos

*2020-12-23, version 1.20.9*

On my old iPhone and new iPhone 12, Share Sites freezes and then crashes every time I try to view photos from my daughter’s class share site. I have tried deleting the app and reinstalling but it hasn’t helped. Upgrading iPhones didn’t solve it. And moving to iOS 14 didn’t solve it. Now no longer able to view photos from phone.

Additionally, the app is incompatible with Dark Mode. Anything written in the journal is just a solid black rectangle. I have to switch off dark mode to make the text visible.

### 1/5 — Worst update ever

*2020-10-03, version 1.20.7*

I’ve been using this app for 5 years...it was always a bit clunky but generally just fine for sharing pictures with family. They recently removed the functionality that you could pick a folder from which to upload your photos...I used to save my favorites then do a quick upload every few weeks to keep family up to date. Now you can only choose all photos to upload from...meaning I have to search through every photo (again) to upload the best ones. It doesn’t even let you see which ones are favorited on your phone. Such a terrible user experience!! Please revert this change ASAP. I don’t have the patience to use this app with the new update and will be taking my photo sharing elsewhere if this is not reverted.

### 1/5 — What happened to this app

*2020-05-14, version 1.20.4*

I have used this app with my families at preschool for 3 years. Loved it. Now, I cannot get it to work anymore. The Mobil doesn’t show you the same stuff that it does on the computer and is so limited. I am the app owner and can’t do anything unless I sign in with my computer. Parents have stopped using it because it is so limiting and allows them hardly any ability to see all the cool things I put on the computer version. I am going to have to look for a different way to share photos with parents next year. Which is really sad because this was so easy and simple before. And parents purchased things too. But now it’s like you traded a computer for a useless brick.

### 1/5 — Messages unreadable

*2019-10-27, version 1.19.11*

We use this site/app to help organize a baseball team. I have not had any issues with the web site on my computer, but the app is cumbersome for showing availability for games/ practices, and worthless for messages. 
I get an notification on my phone that the coach has sent a message, click on the message, and it is blank. I then go to the website, have to navigate that with my phone (it’s not configured for mobile devices), in order to read a message. 
In the app, in order to show availability, I have to go to the calendar, click on an event, select availability, make my choice, click back to go to the event, click back to go to the calendar, select the next event date, select availability, and make my selection. Very, very time consuming. Especially knowing that in the website you can go to the availability page and make all of your selections there. 
After a few years of fumbling through with this app, our team is going to be using a different app to organize our team. Maybe, if the issues are fixed, we will come back, but with all of the issues we’ve had....

### 1/5 — Worthless app

*2019-07-02, version 1.19.7*

I upload my albums from my P\C. It was a struggle to figure out, but at least I can share my albums there with no issues.  But  using the app has no value to me or those I want to share my photos with.  
My prologues to each album are not accessible on the app, it tells a short story about the album; if you turn your device horizontal for a larger view of the photo, the description covers the photo defeating the purpose; if you copy and paste your descriptions from another source, like FaceBook, hidden characters appear and can not be deleted; my friends must login to access the app, which defeats my purpose of leaving FaceBook.  Think I will delete the app and recommend to my followers that they just use the web for access.

### 1/5 — So clunky and difficult to use

*2019-05-30, version 1.19.4*

If you enter an album and want to go back to the main page of all albums, it takes you back up to the very beginning. The shared site we are a part of has a ton of albums and for some reason the ones that concern me are towards the very end so I have to scroll frantically each time I want to move between albums. Plus, you used to be able to save the photos to your phone album, and with the new update you are no longer able to do so. I get that they're trying to make money with prints but no one is going to want to print every single photo, and if anything this is making me less willing to do so.

### 1/5 — Why can’t I swipe anymore?

*2019-04-10, version 1.19.3*

I have been using this app for years and have loved it. I am not on social media and this app is how I share pictures of my son with far away family members. Family loves the app because they can order prints easily. The most recent update took away the ability to swipe left and right in a photo album to go from one picture to the next. You now have to click on a photo to see a full version but then close the photo and click on the next to continue looking at pictures in the album. Why on earth would it ever make sense to remove the ability to swipe and scroll through your pictures? The update has turned one of my favorite apps into something that is basically useless. I’m going to start looking for a different option to share photos if this is not fixed.

### 1/5 — No longer uploads from phone

*2018-06-28, version 1.18.1*

This was a great app that I was able to share easily with family and friends... until it stopped working. There hasn’t been an update for 2 months and it won’t upload photos anymore. I’ve tried deleting the app, signing out and in... and the website is no help. Shutterfly is quickly falling behind with its issues and lack of custom service. I always make a family calendar and we always order about 10, this year actual dates from the year were missing and the rep said to change the start date, which sure helped the issue but I didn’t want that start date AND it kicked some of my pictures out of the calendar dates, losing hours of work!!

## Most praised reviews (10 highest-rated)

### 5/5 — Will be missed!

*2023-01-10, version 1.22.9*

I rely on the share sites a lot.  I refer to the posts I’ve had during the year and chose which ones I want for the Christmas cards.  I make several versions and rely on the albums I’ve posted throughout the year.  It also provides updates on family events that people don’t know about.  I will certainly miss it.

### 5/5 — Yearbook

*2023-01-08, version 1.22.9*

This share site has been an easy way for sharing family pictures during the yearly events of my family.  I make a yearly yearbook for those special occasions and recording them.  Viewing each page created is my gift to my family

### 5/5 — A big help!

*2022-06-09, version 1.22.3*

I’m a camp counselor for 8 weeks during the summer. I take a lot of photos of the campers, which do to privacy rules had to be sent individually to parents. That took so much effort and time! 
I researched the best photo share sites and Shutterfly was recommended by teachers. I liked the fact that one can write a blog describing what happened each day and upload 100s of photos quickly and easily, placing them in albums. Photos can be tagged and labeled. 
It was also easy to invite the parents to join my photo site- you just needed to know their preferred email.
I’ve had nothing but positive comments from the parents. I am very happy I found this site!

### 5/5 — Thank God for Shutterfly.

*2021-12-26, version 1.21.8*

I Just Wish Shutterfly was back on the ROKU TV Devices. It is one of the Greatest Websites to Store Pictures for Future Reference to Later make up Picture Album Photo Books, add pictures to all kind of items, etc. Please stay the same way and do not let other websites purchase you. Disabled Vietnam Military Veteran. What a great internet website to upload pictures for Future use and other Relatives and Friends to use pictures as they wish.

### 5/5 — Share Site is convenient

*2021-10-30, version 1.21.8*

I like the fact that you can swiftly download an album to Shutterfly with one click and in a matter of seconds the photos are available. Just realized that his lately. I used to download a group of 5-15 photos at a time and it took so long. However, I also just got an iPhone 13 and things are fast.

### 5/5 — Busy Mom

*2021-09-09, version 1.21.6*

I really appreciate the reminders and the groups updates from the share site. I feel like I am kept up to date with everything with my daughters Girl Scout group and her  dance group. I would not be able to keep up with phone calls or group texts. The Share Site keeps me updated!

### 5/5 — Teacher

*2020-09-18, version 1.20.6*

I love Shutterfly. It’s a great way to communicate with Parents. But lately, I’m having a lot of problems downloading pictures to change my home page pictures. I use share sites to down load pictures but they’re not allowing it anymore. It’s frustrating.

### 5/5 — Grandchildren on Shutterfly

*2020-06-29, version 1.20.4*

One of the unique pleasures of grandparent-hood, if you’ll allow me to make up words, is to see your grandkids grow before your eyes. 

Back in the day, photographs were made from “snapshots” taken on special occasions. Today, our grandchildren are live on Shutterfly...no developing required.
Shutterfly provides an appreciated service and has done so for more than 20 years.
We tend to look at technological advances and “ ho-him” the next iteration in a constantly changing medium. Every now and then, you have to stop taking everything for granted and pay homage to something that has improved the quality of life, at no apparent cost, to the lucky viewer.
Thanks Shutterfly for 20 years or so of better experience.
Dave Lewis

### 5/5 — Calendar Synch Issue

*2020-02-14, version 1.20.1*

RESOLVED: the times are synching correctly now. Thank you for fixing it!!

I have used Shutterfly shared site many times to communicate with others. I recently noticed that the calendar time when synched to the iPhone is 8 hours earlier. For instance, a practice this is at 4pm, is showing up on iPhone calendars as 8am. 

I have looked everywhere both on the phone and desktop and can’t find out how to resolve this.

### 5/5 — Great organizer

*2019-04-09, version 1.19.3*

I have been using Shutterfly for coaching my kids sports and for being team mom.  I don’t have to remember to send out reminders about games and snacks.  The site does all for you.
Uploading photos from my cell phone is faster than the desktop computer.  Overall I would recommend this App.  I am planning to use it for our family’s spring vacation trip to share photos.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
