# Shuttle - Pick & Drop Service — Pick & Drop Transport Service. > Shared pick and drop transportation service for daily commutes in Dhaka. (iPhone/iPad app by Shuttle Technologies BD Limited.) - Source: https://appshunter.io/ios/app/shuttle-pick-and-drop-service/id1459741215 (this page in markdown: same URL + `.md`) - Developer: [Shuttle Technologies BD Limited](https://appshunter.io/developer/1459741214) - Category: Travel - Price: Free - Rating: 4.16/5 from 514 App Store ratings · 43 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 66 MB - Languages: English - Released: 2019-05-01 - Data updated: 2026-08-13 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/shuttle-pick-and-drop-service/id1459741215/reviews.md ## What is Shuttle? Shuttle is an app based pickup & drop-off transportation service that provides shared rides for your daily commute needs across Dhaka city. With the app you can schedule your rides and enjoy the comforts of sedan cars at an affordable price. PICK AND DROP SERVICE FOR YOUR DAILY COMMUTE Simply choose your nearby pickup and drop off points from the app and select your preferred time of travel. If your route is not available in the system, just let us know and we will launch a route for you. SCHEDULED RIDES Pre-scheduling your rides with Shuttle ensures that you find rides when you need it the most. So when you are heading out for work or study, your ride will already be there to take you to your destination. AFFORDABLE FOR EVERYONE Shuttle costs a third of the expense you are currently paying for bikes, cars or CNG’s. Our sedan rides guarantee you the highest levels of comfort and safety while still being light on your wallet. DESIGNATED COACHES FOR WOMEN In Bangladesh, women face the most difficulties over commuting. The ‘Female Only’ option is dedicated to transport women. Now, women can travel to their destinations safely and comfortably. MORE SAFETY FOR WOMEN Safe commuting is a major deciding factor when it comes to women and their daily travel to work or study. Safety issues with cars, danger of riding bikes and lack of seats in public transport are to name a few. That’s why Shuttle caters specially for the safety of women who join our community. FIXED PRICE ON FARES, NO SURGE PRICING Skyrocketing fares during peak hours create a huge impact on your finances. With Shuttle, that simply doesn’t happen. Pay a fixed price with Shuttle regardless of peak or off-peak hours, Sunday to Thursday. No speculating or haggling about your daily travel expenses. ALWAYS AVAILABLE ON TIME Your ride is always available at a scheduled time with Shuttle. Thus you’re never late to your work or class. Moreover, unlike other modes of transport such as ridesharing app vehicles, CNG’s that refuse to go to your destination, Shuttle never cancels on you. MONTHLY PACKAGES Shuttle also offers monthly packages on scheduled rides. Our monthly packages ensure that rides are reserved for you throughout the duration of the package and helps you save more by availing great discounts. IN APP PAYMENT Shuttle accepts all popular forms of digital payments for refilling credits. The credit system on the app allows you to prepay for your rides and book rides in advance. It’s really that simple. Note that if you decide to cancel your pre-booked ride, a refund will be automatically made to your account. A COMMUTE SOLUTION DURING PEAK HOURS Due to the large number of individuals commuting to and from work or study, getting a ride in the morning and evening is very challenging. Booking a seat in Shuttle relieves you from that worry. Shuttle is a solution based commute app that promotes and delivers: *Affordability *Fixed price rates *Scheduled rides *On time pick and drop services *In app separate service to women only *Safety and comfort *Cashless payment through credits *Impeccable customer service Shuttle is supported by : Robi Axiata Limited UNDP - United Nations Development Programme Accelerating Asia BRIDDHI (a programme by Roots of Impact, Light Castle Partners and Embassy of Switzerland in Bangladesh) Shuttle has completed over 2,00,000 rides serving 22,000 passengers on 66 active routes in Dhaka. Join Shuttle and reimagine your daily commute! If you have any queries, please feel free to contact us. Email: info@shuttlebd.com Or, visit: www.shuttlebd.com Follow Shuttle on our Social Media channels for updates! Facebook: https://www.facebook.com/shuttlebd Linked In: https://www.linkedin.com/company/shuttlebd/ Instagram: https://www.instagram.com/shuttlebangladesh/ Twitter: https://twitter.com/shuttle_bd Happy Shuttling! ## Key features - Scheduled rides for daily commute - Affordable sedan car transport - Dedicated 'Female Only' option - Fixed price fares, no surge pricing - On-time pick and drop service - Monthly ride packages - In-app credit system for payments ## What do users think of Shuttle? Overall sentiment: negative **Pros** - 💰 Affordable pricing compared to competitors - 👩‍💼 Safe transportation option for women - 🚗 Professional and polite drivers - ⚡ Easy and convenient booking process - 🌍 Reduces traffic congestion in city - 📱 User-friendly app interface (when working) - 🎯 Quick route launch and customer responsiveness **Cons** - 🐛 Critical signup/login verification issues - 📍 Limited route availability and coverage - ⏰ Frequent ride cancellations without notice - 💳 Slow refund process (10-20 days vs promised 3 days) - 📞 Poor customer service and unresponsive support - 🚫 No car availability notifications - 🗺️ Unavailable routes cluttering the interface - ❌ App crashes and won't open on certain devices **Commonly reported bugs** - Continue button unresponsive during signup - Phone number verification fails despite valid format - App won't proceed past OTP verification screen - Invalid phone number validation errors - App crashes on iOS 15 and won't open - App fails to open after installation/reinstallation - Inconsistent availability between nearby pickup points - Booking fails with 'bus is full' message **Most requested features** - Display car number/license plate on app - Real-time ride tracking functionality - Expand service locations (Dakshinkhan, Airport, Uttara, Kawran, Dhanmondi, Panthapath) - Better route consolidation for nearby destinations - Clearer payment system information and confirmations - Proactive notifications for cancellations and delays - Improved customer service accessibility ## Recent user reviews (10 of 43) All indexed reviews: https://appshunter.io/ios/app/shuttle-pick-and-drop-service/id1459741215/reviews.md ### 1/5 — Can’t sign up *2025-03-31* I can’t even sign up to give the app a try, it won’t let me tap continue typing in my phone number. That tells me all I need to know ### 1/5 — Can’t login *2025-01-15, version 4.9.9* I tried to login with my phone number several times, OTP arrives but the app never proceeds to next page! ### 2/5 — No car available in route! No customer service !! *2024-11-26* No car available in route! No customer service !! ### 1/5 — Hello *2024-10-15* They are non responsive People might become ill They might atleast try to understand that people might encounter problem . Nothing more to say . Very poor cooperation must say ### 2/5 — App won’t let me register *2024-10-10* Downloaded app and typed in my mobile number to register and it wouldn’t let me click the button to get to next screen? ### 2/5 — Unable to get phone number verification *2024-10-02* It will not let me proceed phone number verification despite entering a valid phone number of the correct format. 9xxxxxxxxx ### 1/5 — Worst app *2024-08-22, version 4.9.9* App is not working ### 1/5 — Worst Service *2024-01-25, version 4.9.9* This is by far the worst service by any company. ### 1/5 — Horrible service *2023-11-01* The service level is so poor against the commitment. They take the payment in advance but they don’t bother about the service and commitment. They cannot provide transportation in office time and don’t even inform earlier which causes the passengers big trouble in rush hours. Even their refund process takes 10 to 20 days though they commit to refund in three days. Their call centre service is the worst service in the country. ### 2/5 — Used to be good not anymore *2023-10-02* They don’t have the decency to let you know the car is broken and it won’t show up, because of this I got late. Not to mention refund process for rides they missed out on is difficult ## Frequently asked questions about Shuttle ### What is Shuttle? Shuttle is an app-based transportation service offering shared rides for daily commutes across Dhaka city. It focuses on providing affordable, scheduled pick-and-drop services using comfortable sedan cars. ### How does Shuttle ensure safety for women? Shuttle offers a 'Female Only' option specifically designed to provide safe and comfortable transportation for women. This feature addresses common commuting difficulties faced by women in Bangladesh, prioritizing their safety during daily travel. ### What are the pricing details for Shuttle? Shuttle offers fixed prices on all fares, meaning there is no surge pricing during peak hours. The service costs significantly less than private bikes, cars, or CNGs, making it an affordable option. Monthly packages are also available for further savings. ### How do I pay for rides with Shuttle? Payment is handled through an in-app credit system. Users can refill credits using popular digital payment methods. Pre-paying for rides allows you to book in advance, and any cancellations of pre-booked rides will result in an automatic refund to your account. ### What if my route is not available? If your desired route is not currently available in the system, you can inform Shuttle. The service is open to launching new routes based on user demand, ensuring broader coverage for commuters. ## Version history (last 5 releases) ### 4.9.9 — 2023-09-11 Introducing the latest update for the Shuttle ride-sharing app, focusing on enhancing the following features: Reward system Percentage-based promos Monthly promos Bus transfer and time updates Referral program With this update, our goal is to provide a more user-friendly interface and a wider range of payment options for topping up your Shuttle Wallet. Make sure you don’t miss out on these enhancements; update your Shuttle app today to enjoy a smoother user experience and access the new features, ensuring a seamless booking journey. ### 4.9.8 — 2023-08-21 We’re thrilled to announce the latest update for the Shuttle ride-sharing app, which is centered on improving the payment experience for our users during ride bookings. With this update, we aim to provide a more user-friendly interface and diverse payment options for topping up your Shuttle Wallet. Don’t miss out on these enhancements; update your Shuttle app today to enjoy the improved user journey and access the new payment features for a seamless booking experience. ### 4.9.5 — 2023-06-20 This release contains the following updates: Shuttle for Business Passenger Section Shuttle for School Parent Section B2C minor bug fixes ### 4.9.0 — 2023-05-30 We are excited to announce the latest update of the Shuttle ride-sharing app. This release focuses on enhancing the Onboarding Journey and Booking Mechanism. With this update, we strive to offer a user-friendly interface and a choice of booking options that cater to different preferences. Update your Shuttle app now to enjoy the enhanced user journey and take advantage of the new features. ### 4.5.1 — 2022-05-30 Thanks for choosing Shuttle! We update the app on a regular basis to make your journey more smoother and give you the best possible experience. - Bug fixes We want your input: queries, bug reports, complaints, suggestions and feature requests every little bit helps! Let us know at info@shuttlebd.com ## Apps similar to Shuttle | App | Rating | Price | Category | | --- | --- | --- | --- | | [Shohoz App](https://appshunter.io/ios/app/shohoz-app/id1354321445) | 3.1 (618) | Free | Travel | | [OBHAI](https://appshunter.io/ios/app/obhai/id1301252711) | 4.7 (4,854) | Free | Travel | | [ShareTrip: Flight Shop Voucher](https://appshunter.io/ios/app/sharetrip-flight-shop-voucher/id1469335892) | 4.7 (1,976) | Free | Travel | | [Cityflo - Premium office rides](https://appshunter.io/ios/app/cityflo-premium-office-rides/id1060733672) | 4.8 (63) | Free | Travel | | [Bashundhara Green City](https://appshunter.io/ios/app/bashundhara-green-city/id6756920345) | 1.0 (2) | Free | Travel | | [BDTICKETS](https://appshunter.io/ios/app/bdtickets/id1552613900) | 3.3 (11) | Free | Travel | ## More apps by Shuttle Technologies BD Limited - [SB Passenger](https://appshunter.io/ios/app/sb-passenger/id1480657154) - [Partner App By Shuttle](https://appshunter.io/ios/app/partner-app-by-shuttle/id1619924316) All apps by Shuttle Technologies BD Limited: https://appshunter.io/developer/1459741214 ## Related topics [shuttle](https://appshunter.io/ios/topics/shuttle) · [scoop commute](https://appshunter.io/ios/topics/scoop-commute) · [shuttle service](https://appshunter.io/ios/topics/shuttle-service) · [dmtm shuttle service](https://appshunter.io/ios/topics/dmtm-shuttle-service) · [partner app by shuttle](https://appshunter.io/ios/topics/partner-app-by-shuttle) · [cc1 smart order](https://appshunter.io/ios/topics/cc1-smart-order) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*