# Shyft – Global Money App — user reviews

> 70 indexed App Store user reviews of Shyft by Standard Bank Group, rated 4.78/5 from 194 ratings.

- Source: https://appshunter.io/ios/app/shyft-global-money-app/id1185422518/reviews
- App overview in markdown: https://appshunter.io/ios/app/shyft-global-money-app/id1185422518.md
- Rating breakdown: 5★ 168 · 4★ 7 · 3★ 2 · 2★ 2 · 1★ 6

## Newest reviews (12 of 70)

### 4/5 — Error when purchasing stock

*2026-01-22, version 5.17.0*

Error:
The chosen order type is not supported for this instrument type.

### 4/5 — Shyft keyboard

*2025-08-15, version 5.13.0*

You app would be a lot more user friendly it it automatically defaulted to a keyboard which shows all keys used to enter email addresses and passwords. Many apps have this default and I would value it if you upgraded to that option

### 4/5 — App is decent

*2025-01-30, version 5.7.0*

Great app for forex and international transactional card purchases. Just wish the deposits would be faster when topping up.

### 5/5 — Transacting

*2024-09-16, version 5.4.0*

I must say with the earlier, simple version of Shyft -it was almost a “no-brainer” logic methodology of going about sending rands buying foreign currency - I find this new format difficult to understand, it takes me longer to simply top up my Euros from my rand wallet. Crazy???

### 4/5 — Great app, a big tricky to navigate

*2024-08-28, version 5.3.0*

Great app as it runs smoothly and efficiently. However, a bit tricky to navigate in terms of where to do what and often takes a few minutes to figure out how to action certain intentions.

### 5/5 — Awesome App

*2024-08-07, version 5.2.0*

This App is simply awesome. Buying foreign currency is a breeze. I buy items online from all over the world and the virtual cards assist me big time. The physical card is a must have when traveling abroad. And to top it all off, the ZAR physical card works wonders - I’ve given it to my school going daughter and top it up as needed.

### 4/5 — Fabulous app but…

*2024-08-07, version 5.2.0*

Trying to get money from your wallet to your card is a nightmare. Not very user friendly at all.

### 5/5 — Review

*2024-08-02, version 5.2.0*

Shyft is easy to use.

### 5/5 — Awesome APP peace of mind and easy to use.

*2024-07-29, version 5.2.0*

Awesome app, peace of mind and easy to use. Great job to the developers. Highly recommended. Even for grannies.

### 3/5 — Hot and cold

*2024-06-24, version 5.1.0*

5 stars for the physical Forex card, worked easily on multiple currencies. 1 star for the virtual cards. Gets rejected by many online sites, rendering it useless as an online payment card.

### 2/5 — 5.1.0 update buggy as hell

*2024-06-14, version 5.1.0*

Prior to the June update, Shyft is my app of the year as it makes travel budget planning and expense tracking a breeze.

The latest update is very buggy, notably that when scrolling down to view cards in glovalview, they flash at 10 times a second so you can’t see the names or amounts.

In Manage Cards, the virtual cards disappear and reappear, and the balance of physical cards goes to 0 when in this mode.

Please fix!

### 5/5 — Easy access to the global financial market

*2024-06-05, version 5.1.0*

Shyft is the perfect financial tool when wanting to go abroad with your money. From travelling to investing , the app can do everything. Shyft is easy to use and gives you all the up to date information to make good financial decisions.

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor UX

*2026-08-11, version 5.21.0*

I’ve always like Shyft. The IX has gotten horrible. Took forever to buy pounds and then make a bank transfer.

### 1/5 — Terrible Support and No Accountability

*2025-11-14, version 5.16.0*

The service from Shyft has been extremely frustrating. My international payment was delayed for days, and when I asked for help, all I got were the same copy-and-paste “awaiting feedback” messages. It didn’t feel like an actual human was assisting me.

I was travelling and could have easily been stranded because of this delay, yet there was zero urgency or accountability from support. No clear updates, no explanation, nothing. The communication is terrible and the customer service is honestly disappointing.

Shyft needs to fix their support and actually help people when things go wrong.

### 1/5 — Downgrade

*2025-11-14, version 5.16.0*

Why have you dropped the total percentage portfolio growth which one use to see over time from the share portfolio screen? This looks like a downgrade. I would like the previous portfolio view back

### 1/5 — Dividents

*2025-08-12, version 5.13.0*

Why do a person not get notified when a divident is paid and from which company it was paid. Also can not find out how long after the published payment date it will be available in your account.

### 1/5 — Unable to withdraw

*2025-04-23, version 5.10.1*

Wow , ridiculous app, couldn’t withdraw cash balance to my bank account , support couldn’t help , they even suggested withdrawing entire amount at ATM !? Error had no back button so have to restart app each time . still not resolved. Embarrassing for standard bank

### 1/5 — Watchlist

*2024-07-22, version 5.2.0*

I am unable to view my watchlist and I have locked the call more than 3 weeks ago and this issue hasn’t benn resolved all I get is we assure you the matter will be resolved and nothing happens no update in the matter until I contact you and the technical team can’t resolve this and I stay inconvenienced all the time and the app at time takes time to view my information or portfolio

### 1/5 — Overcomplicated navigation

*2024-07-19, version 5.2.0*

The new changes have over complicated the navigation on the app- a process that used to take 1 minute now requires 5minutes and for people on the go who need to top up wallets and make payments - it is very disappointingly inefficient 

Simpler was always better and faster

### 1/5 — Can’t access my wallet

*2024-05-14, version 4.16.0*

I’ve been trying to use FaceID/pass ord to log in for weeks now and get the message ‘an unexpected error occurred’. Unusable

### 1/5 — App is ok - Customer service is appalling

*2024-01-10, version 4.13.2*

Don’t even bother downloading, and storing your money with Shyft.
If you’re travelling, rather go to a real bank and get a travel card from them because it’s been over a month and I’m still waiting for my Shyft card. I can’t seem to get it resolved because their delivery drivers don’t answer and their customer service is nonexistent. 

Don’t waste your time 
Nedbank and FNB have better forex solutions

### 1/5 — App is a confusing mess.

*2023-04-27, version 4.7.1*

. It springs surprises like A notice saying you have not provided authentication when I battled half an afternoon and finally got authenticated. The chat line packs up in he middle of a help chat. You top up your wallet but it takes 30 minutes ( they don’t warn you in advance )  so I am waiting to order a physical card. Considering this app deals with your money it does not seem stable or trustworthy I know I might even get the usual bleat from the developer “ That we are working on it”  That is of NO USE whatsoever to me Allow for days to  try to learn this thing if you dare. I am going to give up and will try to get my money back before I leave for overseas possibly with out a card because they take days to deliver it. Reviews of apps like this don’t lie It’s ratings are bad. What is it about IT designers?  They seem incapable often to design an app Joe Soap can work because they are on another planet. Beware !

## Most praised reviews (10 highest-rated)

### 5/5 — Very easy to transact

*2026-07-24, version 5.21.0*

Unbelievably easy to transfer funds into all major currencies. And all from the convenience of one’s mobile phone.

### 5/5 — Easy and painless

*2026-02-17, version 5.17.0*

Always an easy and painless way of transferring funds

### 5/5 — Incredible App! 🤩

*2026-01-27, version 5.17.0*

Shyft has changed my life! I travel frequently and using it has made my life SO MUCH easier when I need funds abroad 😅 I have never run into an app error, never had to wait on someone on the backend to update / approve something - I am able to FULLY buy foreign currencies, move funds, create virtual cards for spending and it’s all SEAMLESS! I can even move funds into vault to earn interest! Could the charges be lower? Sure! But any banking institution is like this. I can’t WAIT until they come out with a $ savings account to earn interest! GO TEAM SHYFT! You guys have changed my life! Thank you!

### 5/5 — Easy and quick

*2026-01-08, version 5.17.0*

I love the ease of using Shyft and how responsive the help function is!

### 5/5 — Instrument id is invalid error

*2025-12-15, version 5.17.0*

I cant buy some shares since the update keep on getting an error

### 5/5 — Shyft

*2025-09-22, version 5.13.0*

1.  I have done a transfer from dollars to rands but it doesn’t appear in my Standard Bank account.    

2.  I would also like to start a trading account with this App .  Is it possible as I want to use it as my safety net workstation for all my financial activities.

### 5/5 — Wonderful user experience

*2025-07-19, version 5.12.0*

Review modern and sleek look and feel, great functionality as well.

### 5/5 — Stuck on “Logging in” screen

*2025-05-14, version 5.10.1*

9 times out of 10 I can’t get further than the “Logging in” screen. It just gets stuck. I really wish the app was more reliable

### 5/5 — User friendly exchange and card

*2025-03-17, version 5.8.0*

Love shyft-makes travel easy.  Super user friendly app

### 5/5 — New Look

*2024-10-16, version 5.5.0*

I love the changes made to the App. It makes for an easier and seamless experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
