# Sibell Mobile — user reviews > 20 indexed App Store user reviews of Sibell Mobile by Ultra Web Marketing, rated 2.60/5 from 12 ratings. - Source: https://appshunter.io/ios/app/sibell-mobile/id1110917539/reviews - App overview in markdown: https://appshunter.io/ios/app/sibell-mobile/id1110917539.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 5 ## Most critical reviews (10 lowest-rated) ### 1/5 — Not able to connect *2023-10-21* I am not able to connect ### 1/5 — Rarely works. *2019-12-21* App has not worked in over a week By the time the camera shows on my phone what is happening at my door then it’s already over and the event is over. Practically useless system to me. **Developer response:** This application was removed in 2018, we have now replaced it with a new version. Please give it a try! ### 1/5 — Does it ever work???? *2019-05-17* All it ever does is tell me “oops your app is crashing” **Developer response:** This application was removed in 2018, we have now replaced it with a new version. Please give it a try! ### 1/5 — What crap *2019-04-08* The app is useless. It takes at least 5 tries of opening and closing it out and connecting to the server multiple times. If I could I would return my entire system. If there is ever an emergency I’m better off with hiding in a closet then counting on being to see an intruder. **Developer response:** This application was removed in 2018, we have now replaced it with a new version. Please give it a try! ### 1/5 — Not user friendly *2018-11-26* Horrible app not easy to use lesson learned test app and ask app prior to purchase security system **Developer response:** This application was removed in 2018, we have now replaced it with a new version. Please give it a try! ### 1/5 — Will not work on my iPhone X *2018-11-21* From the time I updated the app it stoped working on my iPhone X. I am running version 12.1. It works perfectly on my wife’s iPhone 8 on iOS 12.1. **Developer response:** This application was removed in 2018, we have now replaced it with a new version. Please give it a try! ### 1/5 — Not working on iPhone 7plus *2018-07-20* When I open the app it’s not getting pass the loading screen it just crashes.... **Developer response:** This application was removed in 2018, we have now replaced it with a new version. Please give it a try! ### 1/5 — App crashes on I phone X *2017-11-28* Please fix this problem. We have a lot of stores with this system and we need this app. It needs to be upgraded to iPhone X ### 1/5 — Needs IPhone X fix *2017-11-28* This app does not work with the IPhone X. When is this issue going to be addressed? This app is useless right now!! ### 1/5 — Needs iPhone X support *2017-11-16* App crashes on iPhone X. Please fix ASAP!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Recent update is great… *2022-12-11* The app one again runs great on my Apple devices running iOS 16. Thank you. I’m not crazy about the automatic switch to lower resolution during live viewing. Could that be an option that would be user selected? It effects the quality of screen grabs, which I use often. **Developer response:** This application was removed in 2018, we have now replaced it with a new version. Please give it a try! ### 5/5 — This new version is awesome! *2022-12-11* I have missed this application since it was taken away from us, now that its back I can view my cameras. I have a new iPhone 14 with the latest software and its working smoothly! ### 5/5 — Works great *2019-04-29* Great interface, and loads quick! ### 5/5 — Works perfectly *2018-03-16* Very happy with my camera system and the app. Best one yet! ### 5/5 — Works great *2018-02-24* Works great with my Sibell nvr. Thanks for the ipad update! ### 5/5 — Great app *2018-02-17* Very easy to use compared to other apps I have tried. I would highly recommend these Sibell cameras and this app. ### 3/5 — The latest iOS 12.0 update is now broken *2018-09-30* The latest update has messed up the playback of the current day starting at midnight. There is no time selection visible. **Developer response:** This application was removed in 2018, we have now replaced it with a new version. Please give it a try! ### 2/5 — Barely useable *2020-05-06* It takes a few times to connect. Don’t count on having this ready when you need it. **Developer response:** This application was removed in 2018, we have now replaced it with a new version. Please give it a try! ### 2/5 — Time change issue *2019-03-27* Everyone is having the same issue can’t see recent video everything is 12-24 hours behind. Will fix this review when patch is completed love the app but this is a huge issue for all me and my clients. **Developer response:** This application was removed in 2018, we have now replaced it with a new version. Please give it a try! ### 2/5 — Disappointing! *2019-03-21* It’s unfortunate the app can’t handle the recent time change. Apple users beware. After the most recent time change I can’t see recorded video until the next 24 hours begins. 12 AM to 1 AM is the only recorded time. You have to wait till 12 AM happens again before you can get the previous 24 hour recorded footage. Live feed only. There’s a glitch in the system and they’ve been notified and still no update. Disappointing! **Developer response:** This application was removed in 2018, we have now replaced it with a new version. Please give it a try! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-18.*