# Sidekick HR — user reviews > 37 indexed App Store user reviews of Sidekick HR by Commonwealth Bank of Australia, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/sidekick-hr/id1349631545/reviews - App overview in markdown: https://appshunter.io/ios/app/sidekick-hr/id1349631545.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (12 of 37) ### 2/5 — Does not reize correctly on mobile *2025-04-10* This app needs a lot of work, can’t view most pages as they won’t let you resize them and half of a page is cut off on mobile version. Makes most pages unreadable. ### 1/5 — Buggy *2023-08-25, version 2.8.9* Logs me out in every few days ### 1/5 — Not good enough *2023-06-08, version 2.8.8* So hard to navigate if it is working Hard to load leave ect. I just wanted my payslip, and am so frustrated. ### 1/5 — So slow, never able to even login *2023-03-21, version 2.8.7* Slow!!!!! ### 1/5 — Doesn’t work *2023-03-01, version 2.8.7* Came back from maternity leave 2 weeks ago and still can’t get into the app. I’ve called IT twice with no help. Keeps saying my username or password is wrong when it isn’t. Works fine on the computers at work. Absolute nightmare. ### 1/5 — Hopeless! *2023-01-10, version 2.8.7* Unable to input long service leave taken since update over a month ago! Bank aware of this but hasn’t fixed it yet, just hopeless😡 ### 1/5 — Never works *2020-09-20* Have had the app for a few years now and nothing but trouble. Extremely slow and now I can’t even log in the screen freezes.. probably won’t bother with it anymore.. ### 1/5 — Crashes constantly on iPhone X *2018-09-22, version 1.2* Cannot get into the app. ### 1/5 — We Can Do Better! *2018-08-14* The app is slow and not at all mobile friendly. It is constantly crashing and freezing. It could be a great app with all the additional functions now available but it just doesn’t work. I refuse to use it! I prefer accessing it on my work desktop. ### 1/5 — Faulty, only worked for the launch day and about 4 days after that *2018-04-12, version 1.1.3* Now crashes every time I open it, loads the start up animation then just goes to a white screen and won’t respond after that. ### 2/5 — Too slow and hard to use *2018-04-09* App is slower that previous version. A lot of the pages are not mobile friendly and require scrolling (absence balance) ### 1/5 — Absolute rubbish *2018-04-07, version 1.1.3* The way that this app doesn’t function truely reflects how this organisation is failing its employees. Absolute trash. ## Most critical reviews (10 lowest-rated) ### 1/5 — Login required every single time *2026-03-20, version 3.0.3* It annoying how it requires to login every single time ### 1/5 — Rubbish since last update *2026-02-19* Since last update done today can no longer use app won’t open and just keeps crashes and closing have deleted and reinstalled multiple times and still can’t use rubbish update on this ### 1/5 — Doesn’t even open *2026-02-15* Since the last update, this app no longer even opens. It just hangs on a white screen that says “sidekick loading”. Absolutely useless ### 1/5 — never accessible *2026-01-07, version 2.10* Rubbish app, begrudgingly necessary for some things. One of about 100 employee apps we need to have. Hard to tolerate ### 1/5 — Fix the token lifecycle *2025-11-26, version 2.9* The app is constantly logging me out. Fix the token lifecycle or refresh ### 1/5 — Locked out *2025-10-08, version 2.8.14* Unable to log in ### 1/5 — Great idea, needs improvement. *2025-03-28* This is a great app to access all you need for work, but is such a pain when I have to enter my log on details constantly! I just want to go on the app to see my payslip and my leave but I don’t want to log in every single time to view these simple things. A suggestion is to use 2FA to log in, similar to Outlook and Teams, so you don’t have to go through the hassle of signing in again. ### 1/5 — Signs you out *2024-03-23* I find myself having to set a pin and Face ID EVERY Single time I log in. It would be easier if it didn’t try and save your log in details with a pin because it doesn’t work. I have to re-do the process every time. Would be easier just to log in and auth every time. Please fix this. Only issue for me but makes it so frustrating. Either keep me signed in or just leave it alone like the website. Then I’d be happy to give 5 stars ### 1/5 — Not working *2023-09-12, version 2.8.9* It is not in sync with web version of Sidekick and gets logged out when clicked any option ### 1/5 — Joke *2023-09-10, version 2.8.9* Why does this log out and forget my credentials so frequently. Then requires PingID to verify me on the very same phone I’m using to log into the app. Such a waste of time ## Most praised reviews (10 highest-rated) ### 5/5 — Really useful app *2023-11-30* Does what it supposed to. Having to re login every week is a bit annoying though. ### 5/5 — Works as expected *2023-05-04* Sidekick allows me to access what I want and need when offline. No complaints. ### 5/5 — New version is great *2019-09-10, version 2.1* Really loving the update. Easy to use - great app for all employees of CBA ### 3/5 — Does the job, could be simplified *2026-02-16* The app does that job, brings the feature set to mobile device, handy while away the desktop. However, mobile app doesnt need to replicate desktop experience. It could be simplified focusing on simpler navigation for features mostly used on mobile devices. ### 3/5 — Can’t scroll horizontally *2025-01-28* Not able to see full content as it neither change orientation when phone is turned nor does it give scroll option. ### 3/5 — I bet it’s user error *2020-10-21* I really do love this app but for some reason I get the stupid sso screen when the all was working perfectly now when I need my payslip the most I can’t get it ### 3/5 — Great layout functionality needs improvement *2019-04-13* The APP overall is good and layout very good, however functionality for a mobile based platform has a lot of improvements needed, note to developers, please use all the functions on this APP, one example is adding time worked, is the most difficult thing I have ever done on a APP ### 3/5 — Good app that needs work *2018-09-10* The app itself is great, except for 1 major problem. My phones language is set to French as it’s my main language and for some reason the app logs out and won’t function until I change the language settings to English. ### 3/5 — Improvement needed!!!! *2018-03-25* Sooooo Slowwwww.....I just want to get my payslip, and the little circle in the middle of the screen goes around & around & around & around. I can’t get in through the version on CommSee / RBS either...really frustrating 🤬. The other features, so far, so good. Hopefully they’ll be able to iron out these glitches & make this into a really easy to use, convenient app!! ### 3/5 — Can’t access payslips *2018-03-23* I still can’t access my payslips. It takes forever to access my Pay Portal - it doesn’t get me in. Pls fix this ASAP. Apart from that everything else is great. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*