# Siegwerk INKonnect — Our remote service solution

> Our remote service solution (iPhone/iPad app by Icona Spa.)

- Source: https://appshunter.io/ios/app/siegwerk-inkonnect/id1634000252 (this page in markdown: same URL + `.md`)
- Developer: [Icona Spa](https://appshunter.io/developer/415631722)
- Category: Productivity, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 13.4 · 59 MB
- Languages: Czech, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian and 3 more
- Released: 2022-07-22
- Data updated: 2026-05-16
- User reviews in markdown: https://appshunter.io/ios/app/siegwerk-inkonnect/id1634000252/reviews.md

## What is Siegwerk INKonnect?

Siegwerk INKonnect is a software platform which combines remote video support with Augmented reality (AR) technology to provide fast, instant on-demand video support. It supports Siegwerk customers to identify and resolve problems, get assistance in Ink and print related troubleshoot process with the help of Siegwerk experts, effectively and quickly. Each Siegwerk expert brings years of Ink expertise to solve your problem as quickly and efficiently as possible – without waiting for an expert to arrive on site.
Siegwerk INKonnect is optimized for installation on iPhones and iPads for collaboration between field technicians and Siegwerk experts. You can always get support through a video session to identify issues and give accurate instructions through augmented reality annotations.
Key Features:
* Taking photos and recording videos
* Freeze annotations
* Augmented reality annotations
* Company chat – Public and private
* Screen sharing
* Automatic text and voice translation
* QR code and Barcode scanning
* Digital Zoom


## Version history (last 4 releases)

### 7.3.6 — 2024-12-18

- Added support for audio-only calls.
- Added support for calling push notifications.
- Improved assistance stability and quality.
- Improved translations in chat and assistance.
- Improved chat UI and added support for quotes.
- Updated DWI module.
- Fixed some errors.

### 7.0.3 — 2023-11-10

Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.

### 6.3.5 — 2022-11-21

- Added support for WorkInstructions.
- Greatly improved AR feature.
- Improved video quality.
- License and privacy documents have now been translated in japanese.
- Fixed some bugs.

### 6.0.4 — 2022-07-22

No release notes.

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## More apps by Icona Spa

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All apps by Icona Spa: https://appshunter.io/developer/415631722

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-05-16.*