# Sierra Interactive — user reviews > 20 indexed App Store user reviews of Sierra Interactive by Sierra Interactive, LLC, rated 4.80/5 from 1,586 ratings. - Source: https://appshunter.io/ios/app/sierra-interactive/id1458851463/reviews - App overview in markdown: https://appshunter.io/ios/app/sierra-interactive/id1458851463.md - Rating breakdown: 5★ 1,418 · 4★ 88 · 3★ 37 · 2★ 16 · 1★ 28 ## What do users think of Sierra Interactive? Overall sentiment: neutral **Pros** - 🚀 Excellent mobile app experience - 👍 User-friendly and intuitive interface - 💡 Powerful lead management features - 🚀 Seamless integration with CRM platform **Cons** - 🐛 Buggy and unreliable call recording/note-taking - 🔧 Limited customization options for statuses - 🔧 Inability to use own phone number for calls/texts **Commonly reported bugs** - Dialer screen blocks access to main app on larger devices - Call list feature has issues with repeated calls and data loss **Most requested features** - Live feed of recent website visitors - Ability to view HotSheets on mobile app - Spell check functionality ## Newest reviews (2 of 20) ### 5/5 — Powerful Game-Changer *2020-12-01, version 1.0* Sierra's new agent-facing APP is a game-changer, especially in these "remote" times. It allows agents to respond to new leads faster and also have immediate access to their entire database right in their hands. Agents can go through their day on Bluetooth working their way through call lists, which is incredibly powerful and time-saving. One thing we really like to do is build an SOI smart filter so agents make those "easy and fun" calls while walking, driving, or even sitting on the beach. As the team leader, I can monitor lead activity, showing requests, and other notifications easily, no matter where I am day or night. I love the access, speed, and functionality of the new APP. ### 5/5 — Everything is easier *2020-11-30, version 1.0* Managing and leading a team as well as working with clients personally can be challenging when on the go. The new Sierra app has made staying in touch with new leads, hot leads, and current clients so much easier. Being able to see the profile, send an email, text, or call while out of the office allowed the response rate and service to be improved. Thank you for this game-changing technology. I love what you do and the amazing humans that makeup Sierra. ## Most critical reviews (10 lowest-rated) ### 1/5 — AWFUL. SALESFORCE IS BETTER *2025-06-25, version 2.0.119* The functions on this app only work half the time. Answer a call on your cell and want to save the recording or take notes? Forget it. They system acts like it didn’t happen at all. This app makes things difficult for no reason. If I could rate 0 stars I would. ### 1/5 — Doesn’t let me past the Dialer screen to app *2023-01-29, version 2.0.6* I’m on an IPhone 14 Pro Plus and I don’t want to setup the Dialer. The app won’t let me close the Dialer setup screen and get to the app. As soon as I login it only offers the option to connect to Dialer or Logout. I didn’t have this issue on my iPhone 13 Pro I wonder if the “x” to close the screen isn’t appearing because the UI setup for the larger phone isn’t the right dimensions so it’s out of frame on the larger iPhone 14 Pro Plus? Either way the app is currently useless to me. ### 1/5 — Buggy *2021-01-13, version 1.0.1* The call list feature is barely functional. Often will prompt calling the same number over and over. At one point my entire call list deleted itself and could not be reproduced as it treated those calls as having been made. Additionally there doesn’t seem to be an option to sort by users on the app making it easy to call someone else’s lead. I had high hopes for this app and am very disappointed with what was delivered. ### 1/5 — Terrible design and functionality *2020-12-22, version 1.0.1* This app has been in development for how long? It is an over complicated design. The interface is absolutely confusing. This tool should be a CRM, I spend more time trying to load data for contacts, messaging, phone calls, etc. There’s no ability to look at this as a pipeline management tool. The web browser version of this app is 10 times better. I’ve given up on using this app. The desktop version is fantastic. As a CRM platform, I actually really like it. But as a CRM app it is awful. Again, cannot get over how dumb the design is and how dysfunctional the flow is. It’s simply not intuitive. Somebody tried to be overly creative rather than just being smart with the design and functionality to make it workable for people who are constantly shuffling between leads ### 3/5 — Ok CRM *2022-06-06, version 1.9.8* I like that it is a fairly basic program but the parts that I wish could change are: Statuses can only be what is listed. We should be able to re label if the term used doesn’t work Like “junk” or “archived”. You should be able to text and call with your number showing up instead of adding a new number to your business. The automated stuff sounds just like you don’t want it to… ### 3/5 — Great company with great product *2021-08-09, version 1.6.0* Love the lead management capabilities and functions. Website is really easy to use, but the ap is a little clunky on some of its functionality. Overall though a very solid product. ### 4/5 — Needs a NOW feature *2023-05-20, version 2.0.9* I would like to be able to see leads in a live feed that are on the website most recently in one place. It would be nice to be able to scroll a live feed and see all the properties everyone is looking at. Lead, photo how recent they were looking Having the HotSheets on the desktop would be great too ### 4/5 — Spell check! *2022-02-17, version 1.9.0* Great service! Great features! But no spellcheck? Thanks ### 5/5 — We Love Sierra *2024-04-29, version 2.0.15* The mobile application is so incredible. We use it every single day :-) ### 5/5 — Super handy on the go! *2022-04-11* Great features to be able to connect with leads on the go! Very user friendly and easy to use! ## Most praised reviews (8 highest-rated) ### 5/5 — Great App! Love how easy it is to use and all of the features. *2022-02-03, version 1.9.0* I have been using the Sierra mobile app for sometime now and I have to say it is "The Best" mobile app I have used with a CRM platform. It have really helped me stay in touch and follow up faster while going in between appointments. ### 5/5 — Sierra iOS App is Excellent *2021-03-06, version 1.1.0* The Sierra app makes it so easy to log updates for leads and get things done on the go, which is so important for real estate agents. Very happy with the performance after coming from a different platform with a terrible app. ### 5/5 — Amazing stuff from Sierra *2021-02-08, version 1.1.0* Impressive App, have used many platforms in the past and Sierra crushed it with this. Always improving and an incredible add to our business! ### 5/5 — Loving the Sierra Interactive App! *2021-01-21, version 1.0.2* Great new app which allows quick, intuitive and expansive access to Sierra Interactive CRM for new lead entry, task lists, follow up and administration from your mobile device. Application allows the customization of lead notifications so you may choose your preferred alert types. Frequent updates continue to enhance user experience and app functionality. Very pleased with this enhancement to Sierra Interactive’s robust and powerful website/CRM platform. ### 5/5 — Big improvement *2021-01-15, version 1.0.2* For a new App, it is a nice improvement. ### 5/5 — Great Real Estate Platform ! *2021-01-09, version 1.0.1* We had been through 3 other programs before locating Sierra - Sierra offers the most powerful “ Search capabilities “ that we had ever used. Sierra also offers you the ability to incorporate your marketing efforts under same umbrella - this allows for a much smoother process. Lastly, they work very well with other 3rd parties programs via Slack. We highly recommend them ! ### 5/5 — If you haven’t downloaded the app yet... *2021-01-04, version 1.0.1* Do it now. This is AWESOME!!! ### 5/5 — ‏‏‎ ‎ *2020-12-09, version 1.0* ‏‏‎ ‎ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*