# SightCall > Visual support app for field technicians and remote experts. (iPhone/iPad app by SIGHTCALL.) - Source: https://appshunter.io/ios/app/sightcall/id1446467546 (this page in markdown: same URL + `.md`) - Developer: [SIGHTCALL](https://appshunter.io/developer/935317994) - Category: Business, Productivity - Price: Free - Rating: 3.40/5 from 14 App Store ratings · 7 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 14 MB - Languages: American English - Released: 2019-03-03 - Data updated: 2026-08-13 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/sightcall/id1446467546/reviews.md ## What is SightCall? Designed with field technicians and mobile experts in mind, the SightCall App enables the deskless workforce to engage in interactive, mobile-to-mobile visual support sessions. With the click of a button, technicians in the field can share their environment through a live video stream and receive immediate AR-powered assistance from a remote expert. The expert can see and guide the technician with local and remote controls including: - Pause Video and Draw on Screen - Capture and Save HD Photos - Document Share and Co-Browse - Remote Flashlight Activation for Better Visibility - Remote Zoom for Clarity and Understanding - Collect Product Numbers and Codes with Optical Character Recognition and More The SightCall App is compatible with Salesforce, ServiceNow, ZenDesk and other leading workflows and CRMs. Users can automatically save images, videos and associated data back to their case files for continuity and training. Deployed globally, the SightCall App is used by field service organizations to: - request visual assistance from the home office or expert of your choosing - provide visual assistance to other colleagues in the field - improve service performance and improve customer experience ## Key features - Live video streaming - AR-powered guidance - Remote control features - HD photo capture - Document sharing - Optical Character Recognition ## Recent user reviews (7 of 7) All indexed reviews: https://appshunter.io/ios/app/sightcall/id1446467546/reviews.md ### 5/5 — Easy to use for mobile agent *2022-12-22* Easy to use and start a call as an agent. ### 1/5 — No response *2022-04-08* Same as several others. No text or email, so you can’t use the app. ### 1/5 — Never got login help *2021-12-10* I had a meeting and couldn’t make it because I could never set up my account. I never got an email or text. I tried for days. Zoom is better. ### 1/5 — Issues registering *2021-07-28* I have been trying all day to register but for some reason I am not receiving the text or email. Is anyone else experiencing this? I hope it gets resolved before an appointment I have in a couple days. ### 1/5 — Can’t login *2021-04-24* No email or sms text has been sent to login. ### 5/5 — Easy way to get tech support *2020-07-20* Technician was able to assist in programming a thermostat....filled in the blanks that manual did not provide! ### 5/5 — Great tool for tech support *2020-04-08* Winning! ## Frequently asked questions about SightCall ### What is SightCall used for? SightCall enables field technicians to engage in interactive visual support sessions with remote experts. It allows for live video sharing and AR-powered guidance to resolve issues efficiently. ### Does SightCall have ads? No, SightCall does not contain advertisements. It is a free application designed for professional use. ### What platforms is SightCall available on? SightCall is available for iPhone, iPad, and iPod devices, making it accessible for a wide range of mobile technicians. ### How often is SightCall updated? The latest version of SightCall is 5.8.3, last updated on October 30, 2025. Updates ensure the app remains reliable and incorporates new features. ### What integrations does SightCall support? SightCall integrates with leading workflows and CRMs such as Salesforce, ServiceNow, and ZenDesk, allowing for seamless data synchronization. ### What is the age rating for SightCall? SightCall has an age rating of 4+, indicating it is suitable for a broad audience, including younger users in educational or supervised settings. ### How does SightCall help improve customer experience? By providing faster, more accurate visual assistance, SightCall helps field technicians resolve issues on the first visit, leading to improved service performance and enhanced customer satisfaction. ### Can SightCall be used for training purposes? Yes, users can automatically save images, videos, and associated data back to their case files, which can be used for continuity and training within field service organizations. ## Version history (last 5 releases) ### 5.8.3 — 2025-10-30 Minor bug fixes ### 5.8.0 — 2025-09-05 Minor bg fixes ### 5.7.0 — 2025-07-31 In this release, we improved performance and stability. ### 5.6.0 — 2025-03-27 In this release, we improved performance and stability. ### 5.5.2 — 2024-12-05 In this release, we added new features: - Better audio quality and Bluetooth devices support - Button to switch audio channel between speaker, phone and bluetooth And as usual, a lot of bug fixes to improve stability and performance. ## Apps similar to SightCall | App | Rating | Price | Category | | --- | --- | --- | --- | | [Ascend UC](https://appshunter.io/ios/app/ascend-uc/id6472173661) | 5.0 (6) | Free | Business | | [VisionLink™](https://appshunter.io/ios/app/visionlink/id1574373872) | 4.4 (42) | Free | Business | | [IR Connect (SkyCommand)](https://appshunter.io/ios/app/ir-connect-skycommand/id602929160) | 1.0 (2) | Free | Business | ## More apps by SIGHTCALL - [Visual Support](https://appshunter.io/ios/app/visual-support/id935317995) - [AllianzConnX](https://appshunter.io/ios/app/allianzconnx/id1076369489) - [RSA Support](https://appshunter.io/ios/app/rsa-support/id1458622363) - [Visual Support – Corporate](https://appshunter.io/ios/app/visual-support-corporate/id1567186744) - [SightCall Expert](https://appshunter.io/ios/app/sightcall-expert/id6762464012) All apps by SIGHTCALL: https://appshunter.io/developer/935317994 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*