# SignalSupervisor — user reviews > 59 indexed App Store user reviews of SignalSupervisor by Shenzhen Huaptec Co., Ltd, rated 3.00/5 from 115 ratings. - Source: https://appshunter.io/ios/app/signalsupervisor/id1280317267/reviews - App overview in markdown: https://appshunter.io/ios/app/signalsupervisor/id1280317267.md - Rating breakdown: 5★ 49 · 4★ 6 · 3★ 4 · 2★ 3 · 1★ 53 ## What do users think of SignalSupervisor? Overall sentiment: negative **Pros** - ✨ Essential for installation - 👍 Helps find best antenna placement - ✅ Works great when connected - 💯 Improves signal reception - 🚀 Provides lightning speed - 🌟 Remote monitoring of device status - 💡 Useful assistance provided - 😊 Good customer service - 👍 Makes people feel comfortable - ✅ Good device performance - 💯 More than expected results - ✅ Works great with proper setup - 💯 Perfect setup experience **Cons** - ❌ Account creation issues - ❌ App is hard to use - ❌ Terrible color contrast - ❌ Almost impossible to read - ❌ Not reading device signals - ❌ Painfully slow tech support - ❌ Requires cloud account - ❌ Impossible to use without account - ❌ Invalid Captcha - ❌ No instructions provided - ❌ Useless to the user - ❌ Rubbish app - ❌ Highly unreliable updates - ❌ Installation nightmare - ❌ App is garbage - ❌ Severe latency in updates - ❌ Difficult to read font colors - ❌ No longer supported - ❌ Skeptical of data sharing - ❌ Server errors - ❌ Data invasive - ❌ Product does not work - ❌ Bluetooth connectivity issues - ❌ App has no relevance for Android - ❌ Signal strength meters don't update - ❌ App is useless - ❌ App full of bugs - ❌ No device found - ❌ Network error - ❌ App not formatted for iPad - ❌ Impossible to set up - ❌ Cannot connect to WiFi - ❌ Recondite and incomprehensible instructions - ❌ No support available - ❌ App info cannot be filled out on iPad - ❌ Too much information gathered - ❌ Terrible app - ❌ Account does not exist - ❌ Account already exists - ❌ So incredibly frustrating - ❌ Won't send verification code - ❌ Account doesn't exist via email - ❌ Cannot create new account - ❌ Cannot submit ticket or chat - ❌ Device won't save - ❌ Pretty useless - ❌ Cannot create account - ❌ Useless piece of CRAP - ❌ Does not work - ❌ Gauges did not budge - ❌ App froze - ❌ No tech support callback - ❌ A cruel joke - ❌ Won't recognize booster - ❌ Impossible to navigate - ❌ Bugs hinder connectivity - ❌ Not consistent connectivity - ❌ Horrible app - ❌ Doesn't work as advertised - ❌ Useless app - ❌ Meters don't work - ❌ App crashes during setup - ❌ Won't connect via Bluetooth - ❌ Stupid worthless app - ❌ Can't log in - ❌ Broken app - ❌ Can't sign up **Commonly reported bugs** - Cannot create account - Invalid Captcha error - App not reading device signals - Severe latency in signal strength updates - Bluetooth connectivity issues - App not connecting to WiFi - App crashing during setup - App not sending verification codes - Account creation errors (account exists/does not exist) - Device not saving after setup - Signal strength meters not updating or matching LCD display - App freezing - Login issues after app update - No device found errors - Network errors - App not formatted for iPad - App info cannot be filled out on iPad - Cannot log in - Bluetooth connection failures **Most requested features** - Dark mode option - Improve color contrast for readability - Faster signal strength updates (at least 1 second intervals) - Graph for signal strength visualization - Option to use app without creating a cloud account - Instructions on how to use the app - Make app usable on iPad - Provide privacy policy - Allow setup before requiring personal data - Improve app formatting for larger screens - Offer email-only signup option ## Newest reviews (13 of 59) ### 2/5 — Can’t read the type due to color *2026-07-14, version 5.0.19* The white type color on light teal background is extremely hard to read or unreadable. Can this be fixed?? ### 3/5 — Some suggestions *2026-06-22, version 5.0.18* Some suggestions to make it work better. The screen is hardly readable due to the colors used for text and background, and I do not seem to be able to change the location from Saudi Arabia to my actual location. Beyond that it seems to work well. ### 2/5 — Not impressed *2024-07-29, version 4.2.10* The app uses bluetooth to connect to the device, which is fine. But the app requires you to create a cloud acc’t as a condition of use and sending who knows what personal data to the mother ship, which is ridiculous. It’s impossible to use the app without creating a cloud acc’t, so the device can’t be configured. Deleted. ### 2/5 — Font colors *2023-07-05, version 4.2.4* The app loaded and works as expected. However, there was severe latency when the antenna was moved before the app showed any change. Also, the light blue font is very difficult to read when showing the dB numbers within the round gauges. They need to be a different color or outlined in black to be easier to read. ### 1/5 — Data invasive *2022-09-06, version 4.1.11* To use this app, you must enter your phone number (verified by text) a physical address, enable Bluetooth, give your SSID & password, an email address, & place of purchase AND the order number (this is all needed **just** to set up the device.) Their “privacy policy” is not posted. When you get to their “privacy policy” page— it tells you to write a snail mail letter to an address in Texas. After all that, the product does not work. Ridiculous. ### 1/5 — Doesn’t Work *2022-08-02, version 4.1.10* To the developer- Please read the comments left by those who have taken the time to review your app. I purchased the booster in part because of the ability to utilize this app as demonstrated online. I have had no luck with the app, just like the other users. I would love to have this feature. My cell service is horrible and I know that I am probably not pointing the antenna in the optimal direction...your app is supposed to help me with this! I cannot get it to get past the Bluetooth connectivity stage. Please advise on how we can use this. Thank you!! Edit: 2 years later, I received a response. However, the response is not helpful. This is an app from the iPhone? Store. Has no relevance for an Android device. ### 1/5 — Doesn’t work *2022-07-24, version 4.1.10* Iphone 13 iOS 15.5. Had to enter phone number, address, Wi-Fi password so they got all that info and then I find that the app doesn’t even work. The signal strength meters do not have hands, do not update, and do not match LCD display. On my 3rd day waiting for help. ### 1/5 — Ridiculous *2022-07-10, version 4.1.10* I need guidance to set the system up to determine if it’s feasible for my area. Then I might consider this app. It was totally useless to me and I deleted it. ### 1/5 — App Full of bugs *2022-06-22, version 4.1.8.1* This app its a nightmare, it needs improvement from beginning to end! No device found, network error, etc.etc. Also why I need to give all my information, Useless! ### 4/5 — App not formatted for iPad *2022-06-06, version 4.1.7* Realize made for phone but would be nice to use from iPad. ### 1/5 — Impossible to even get to set up *2022-05-22, version 4.1.7* HiBoost, with good reviews for its product encourages use of this AP to set up. Wish we could have used it, but the AP could not connect to our WiFi, or kept saying it was connected, but then when we attempted to register it said it wasn’t. I lost patience after 6 tries. Attempting the installation without the supposedly helpful app set up guide. ### 1/5 — useless. *2022-05-19, version 4.1.7* this "app" recondite to say the least: the instructions seem to have been written in some form of sino-english and were to this user totally incomprehensible. the writer of the instructions seems to have assumed that users of this app would be keen computer hobbyists. alas, i am not and found this app to be a waste of my time. ### 1/5 — No support *2022-01-12, version 4.1.1* The app was updated and suddenly I can no longer log in. There is no support unless you log in. It will not send verification codes or emails. Horrible service ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrific can’t use any password *2026-07-26, version 5.0.19* Can’t create account ### 1/5 — Wait of time *2025-03-08, version 4.3.2* Won’t even let me create a account this is the biggest waist of a app I’ve ever seen absolute garbage!!! Do better ### 1/5 — App is really hard to use and see *2024-12-05, version 4.2.10* I was barely able to see the app because the color contrast are so terrible. They have light gray on a slightly darker gray background, making it almost impossible to read. Then the app itself wasn't reading any of the signals in the bands from the booster, even after connecting and registering it over Wi-Fi. Now the tech support I'm getting is painfully slow because they only want to text and this is wasting an entire workday to set up. ### 1/5 — Invalid captcha *2024-05-24, version 4.2.9* Can’t create an account with the app. Says invalid Captcha. 🤷🏻‍♂️ ### 1/5 — Useless to me *2024-02-05, version 4.2.6* I could not find any instructions on how to use the app. There is a video on how to configure the app but I could not find any on how to use it. I am not sure if I am doing anything wrong since my iphone went from 1 tak to 1 tak. ### 1/5 — No *2023-08-15, version 4.2.4* Don’t use this app. Its rubbish ### 1/5 — Highly unreliable and infrequently updates signal strength in-app *2023-07-24, version 4.2.4* I was in dismay and highly frustrated by the frequency of external antenna strength updates. It made installation a nightmare. I ended up having to enlist additional help when on site performing the installation, which was embarrassing when the app was supposed to work in this capacity. It simply does not work. Updates do not happen frequently enough compared to the LCD screen of the unit itself. PLEASE fix this. We need AT LEAST 1 second update intervals, otherwise this doesn’t work. We need a constant visualization and a graph would also be helpful to see an easy reference record of when we’re moving it. In my case I was installing in a -1 to -9 dB service area and every bit of strength counted and required some “micro adjustments” and this app just does NOT work, especially when you’re up in the air 20 feet and the unit is inside of the building below you and you have to try to use a walkie talkie to relay signal strength! Additionally, after installation it is not at all reliable in reporting signal strength. I am now getting -12dB being reported remotely (it was reporting -4 regularly), but on the LCD it is still moving around at -6 to -1 dB and so there is a connection and the device is working well, but the app is just garbage. ### 1/5 — SmartLink no longer supported *2023-05-28, version 4.2.2* Circa late 2020... SmartLink 4000K could be paired with phone. Helped with initial kit install. Was using iOS (v.XX) on iPhone 7, connected via Bluetooth + WiFi simultaneously. Allowed rough antenna placement, band amplification level setting, and signal strength monitoring. That was in late 2020. No pairing now. ### 1/5 — Don’t send data to China *2022-12-06, version 4.1.13* I’m very skeptical of this and don’t want a Chinese company to have my data required to use this app ### 1/5 — Server errors *2022-09-16, version 4.1.12* Can’t creat account. Never sends verification code over SMS or email. Not sure how to setup hibost device using the blue light method. Nothing seems to work ## Most praised reviews (10 highest-rated) ### 5/5 — TOTALLY 5 STARS *2022-08-10, version 4.1.10* Amazing! Thank you! ### 5/5 — Essencial app for Hiboost user *2022-08-08, version 4.1.10* This is an essential app during the installation process. ### 5/5 — Helped with connectivity. *2022-08-08, version 4.1.10* I use this app to find the best place for the outdoor antenna and test overall performance after connecting all the components, it works great to let me know signal quality. ### 5/5 — Works great when correctly connected *2022-08-02, version 4.1.10* I couldn’t get it to work at all with Bluetooth or WiFi. Then I plugged in the indoor antenna and everything works perfectly. Sorry I gave such a bad review first time when I was frustrated. ### 5/5 — My Feeling *2022-08-02, version 4.1.10* The last time I registered my device, I didn't have a Bluetooth connection. I contacted the customer service, and then I realized that I was using the Bluetooth in my mobile phone instead of the Bluetooth connection in the app. I made a big oolong, and the customer service was very patient and very good ### 5/5 — Good *2022-08-02, version 4.1.10* It can really help us improve the signal. We live on the wrong side, and there is basically no signal. I bought a dot through communication on Amazon, registered this app after getting it, and special customer service helped me install the device, which is very good ### 5/5 — Brilliant *2022-07-28* The app can realize remote monitoring of device status. I can check the status of the device at any time no matter where I am which saves time and worry. In addition. There are many groups where i can exchange the use of the device. It is very practical and interesting ### 5/5 — Don’t listen to the bad reviews *2021-12-30, version 4.1.1* If you’re somewhat intelligent you can figure this thing out. It pumps out 4 different radio frequencies so the best thing to do in my situation is turn off the signals that aren’t performing well. And make sure your antenna is pointed/installed in the best possible spot. It’ll show less bars when turning off the other signals, but I have lightning speed with 1-2 bars, and have zero service with full bars and lte. Just use your brain and troubleshoot and this thing will do the trick for you. Don’t be dumb then jump on here to insult it because you’re not capable/smart enough. Rant over ### 5/5 — Pleasantly surprised. *2021-02-13, version 3.2.7* After the learning curve and setting it up, I was really pleased with the results. If you’re not very tech savvy, save yourself the frustration and hire an installer. it’s fairly easy to install once you wrap your head around it. ### 5/5 — Nice Product and APP *2020-09-01, version 3.0.3* The app with a signal booster help me get the the best signal ever. APP is OK and it provided useful assistance. But it needs to be optimized, developer . Look forward for an update. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*