# Signify MasterConnect — user reviews

> 6 indexed App Store user reviews of Signify MasterConnect by Signify Netherlands B.V., rated 3.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/signify-masterconnect/id1484451186/reviews
- App overview in markdown: https://appshunter.io/ios/app/signify-masterconnect/id1484451186.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Most critical reviews (6 lowest-rated)

### 1/5 — Can’t create QR code

*2025-02-02*

I cannot for the life of me create a QR code to connect my light to the MC Control App. This is beyond dumb and not acceptable. Also connection issues and many crashes… cannot recommend!

### 1/5 — Nicht zumutbar

*2024-10-20*

Eine Led lässt sich ja gerade noch erkennen, aber beim 4fach Schalter streikt die App sofort. Unbrauchbar. Hardware geht an Verkäufer zurück.

### 1/5 — Can’t connect to the MasterConncet LED tubes T8

*2024-05-09*

I have tried multiple times to add my Philips MasterConnect tubes but they are not to be discovered via this app - very frustrating

### 1/5 — HORRIBLE

*2023-09-13*

Avoid Signify or Phillips or whatever this is at all costs. I speak from experience having done a lot of lighting projects and using different sensors. You will spend hours troubleshooting and enjoying long, technical, email chains with their engineers. They have had years to figure this out and build something that works.. I beg of them to stop polluting the world with this product and leave lighting sensors and apps to more competent companies.

**Developer response:** Dear user, 
we are sorry to hear that the experience with the MasterConnect system has not been living up to your expectations. 
As we are constantly working on improving our system, we would love to receive your full feedback at masterconnect.info@signify.com. 
Best regards, 
The MasterConnect Team

### 1/5 — Horrible

*2022-06-09, version 1.9.0*

Worst,
Most user unfriendly app ever. Cannot get off the starting block. Yes, I am stupid, but apps should be idiot proof. I have had no problems with Silvair

### 1/5 — Genervt

*2022-02-12*

Wer des englischen nicht mächtig ist, kann ich app und damit die Lampen nicht richtig nutzen

**Developer response:** Lieber Nutzer, 
unsere App steht Ihnen nun ebenfalls in weiteren Sprachen zur Verfügung, darunter Deutsch. Die Sprache können Sie einfach in den Einstellungen der App auswählen.
Bei weiteren Fragen steht Ihnen unser Team unter masterconnect.info@signify.com zur Verfügung.
Beste Grüße,
Das MasterConnect Team

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*