# Sigue Money Transfer — user reviews

> 52 indexed App Store user reviews of Sigue Money Transfer by SIGUE CORPORATION, rated 4.00/5 from 406 ratings.

- Source: https://appshunter.io/ios/app/sigue-money-transfer/id1287529927/reviews
- App overview in markdown: https://appshunter.io/ios/app/sigue-money-transfer/id1287529927.md
- Rating breakdown: 5★ 276 · 4★ 19 · 3★ 14 · 2★ 11 · 1★ 86

## What do users think of Sigue Money Transfer?

Overall sentiment: mixed

**Pros**

- 🚀 Fast and quick money transfers
- 👍 Easy to use and intuitive interface
- 💰 Competitive exchange rates
- 🌍 Supports multiple countries
- ⏰ 24/7 availability for transfers
- 🎁 Promotional discounts and coupons
- 📱 Convenient mobile-only solution
- ✅ Reliable and dependable service
- 🤝 Responsive customer service (when available)
- 📊 Transparent exchange rate information

**Cons**

- 🐛 App crashes and stops working
- 🔐 Account blocking without explanation
- ❌ Merchant network issues - outdated pickup locations
- 📞 Inconsistent and unhelpful customer service
- 🔄 Frequent login and verification problems
- 💳 Card rejection issues unresolved
- 📝 Data loss after app updates
- ⚠️ Fraudulent transaction claims without resolution
- 🔧 Server errors and technical glitches
- ⏳ Unresolved issues lasting months

**Commonly reported bugs**

- App crashes and becomes non-functional
- Login unauthorized errors after password changes
- Phone number and email verification failures
- Card information deletion after updates
- Recipient information erased after app updates
- Server errors preventing money transfers
- Bank recipient info not found errors
- Multiple login attempts required to access account
- Unable to add previously saved recipients

**Most requested features**

- Better merchant location verification and updates
- Improved account recovery and password reset process
- Transaction history preservation across app updates
- More transparent blocking/account status notifications

## Newest reviews (19 of 52)

### 5/5 — Great app

*2023-02-25, version 2.20*

Love this app easy to use and money in minutes!!!

### 5/5 — Great app!!

*2023-02-24, version 2.20*

I love sigue, it helps me sending money to my family, and it’s easy to use. I love it

### 5/5 — Best rates and exchanges

*2023-02-24, version 2.20*

This is the best way to send money to my family in Costa Rica and Colombia, best exchange rate and reasonable send rates. I recommend!!!

### 5/5 — Love sigue!

*2023-02-24, version 2.20*

Love sigue app it makes your money transfers fast and easy I always use it and will continue on using it give it give it a try and you might love it as much as I do!😊👍

### 5/5 — Quick and Convenient

*2023-02-22, version 2.20*

App is easy to use and most transfers have been processed very quickly.

### 5/5 — Excellent app

*2023-02-22, version 2.20*

Number one app for money transfers!

### 5/5 — Fast and easy

*2023-02-21, version 2.20*

Easy an Convenient way to send money

### 5/5 — Good app

*2023-02-21, version 2.20*

Have not had problems with it

### 5/5 — Fast and easy

*2023-02-21, version 2.20*

Easiest way to send money to central america and many other countries

### 5/5 — Makes life easy!

*2023-02-21, version 2.20*

I use it just about every week and never have any problems. Makes sending money so much easier with no hassle.

### 5/5 — GREAT APP

*2023-02-21, version 2.20*

Money arrives in no time, extremely easy to navigate through the app and send the money! Once’s had an issue on my behalf called sigue and had a customer service rep that took care of the issue immediately, have not been disappointed by sigue

### 5/5 — Quick

*2023-02-21, version 2.20*

This app is reliable and efficient. It does the transfer within a minute or two. Not like Remidity who would take up to 3 days to complete the transfer.

### 5/5 — Great Service

*2023-02-20, version 2.20*

Great service. Recipients receive transactions quick. I have never had any issues with this app.

### 5/5 — Good

*2023-02-20, version 2.20*

Great transaction app quick and easy

### 5/5 — Fast and easy

*2023-02-20, version 2.20*

Fastest way to send money back home!! There’s no time restraints! Send anytime 24/7

### 5/5 — Sigue is awesome

*2023-02-20, version 2.20*

Sigue is the best app to send money! I just love how fast and easy is to use and that you can send money almost every where in just minutes! It has the best rates too!

### 5/5 — The best app

*2023-02-20, version 2.20*

It’s the best one out there so easy to use and always great customer services!!

### 5/5 — Love SIGUE

*2023-02-20, version 2.20*

Easy to used and fast! Get your money as soon as possible thanks SIGUE.

### 5/5 — Love this app!

*2023-02-20, version 2.20*

I enjoy the convenience of not having to go to a store and send money. The rate is less than going to the store also. It’s a win-win for me!

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible!

*2024-02-05*

My family members haven’t been able to cash out since the app keeps offering places that no longer make business with Sigue. Now that I’m trying to cancel the payment, because of course the money was taken out of my bank account right away, the app is no longer working. I’ve been dealing with this for weeks now! As soon as I get my money back I’ll delete this app and stop using Sigue for good.

### 1/5 — Scammers!! Won’t give money back!

*2022-07-20, version 2.15*

I sent money to mexico and they cancelled my transaction saying it was fraudulent! How is sending money to someone else fraudulent?!! Now they don’t want to give me my money back. They keep going around and around lying and they solve nothing. Save yourself alot trouble and DO NOT USE THIS APP‼️‼️ btw its been 5 months and still no money.

### 1/5 — Not happy.

*2022-03-18, version 2.14*

Tried all morning to reset phone number and password talked to 3 different people to help. None of could help me. I’ve used the app before but now it’s saying verify my number and it won’t verify. The emails aren’t working and neither is the app.

### 1/5 — Stop working

*2021-07-26, version 2.11*

It was good until it said all my cards rejected I call my bank and it said is not problem I try different way I did with my husband profile different cards and still same problem I call customer service but they don’t know how fixed this problem

### 1/5 — Nothing but trouble lately

*2021-04-22, version 2.10*

This app used to be convenient and useful but lately is nothing but trouble. As we speak, I can’t log in because it says log in unauthorized, even though I changed password as I was asked to do so the last time the app got an update. The app has erased the history of the people I send money to along with all their info. Every time the app is updated, there is always an issue with login in; where I’m told to delete the app and load it again, but it still has issues. The costumer service is not very nice and a lot of the time unhelpful. What is the use of paying more to use this app than what you pay when you go to an actual physical Sigue agency if it is always giving you trouble? As we speak, I’m unable to use the app.

### 1/5 — Worked up until update

*2021-04-22, version 2.10*

Since it was updated I’ve had nothing but problems. It tells me that they can’t find bank recipient info, gives me server errors, deletes the people I send money to and when I try to add them back it says that they’re already added, it deletes my card info and also when I try to login it gives me an error and I have to try multiple times before it lets me in. Still haven’t been able to send money since the update.

### 2/5 — Useless

*2022-12-08, version 2.19*

They don’t even deserve ONE star!!!! They have the worst customer service!!!! I had an issue doing a transfer and they were unable to resolve it or help me at all with it. I called regarding the issue the first time and the lady tells me that they will be looking into my account and if I could call back in 20mins, I was unable to call back due to me being busy at working and not having time so I decided to call back the next day, this time the lady on the phone did not let me speak she kept talking over me and not letting me explain what happened so I let her speak and she said I had to send them an email with the screenshot of the error message I was get. I told her well the lady I spoke to last did not tell me to send anything or else I would had done it by now. So after the phone call I went ahead and send the email she requested I sent and now I was getting an error email stating the message was unable to send. So now I’m having to call again to see what is going on. The lady on the phone now tells me that I am BLOCKED from using the app and when I asked why was I being blocked she said she did not have that information so I asked if she could transfer me to someone who was able to tell me why I was being BLOCKED and she said she was unable to do that!!!! I said so I’m being BLOCKED from using the app and you can’t tell why and you also can’t transfer me to someone who is able to tell me…How unprofessional are you guys. I also asked what I should do and she said she wasn’t sure!!! I Deleted the app!!!!!!!!!!!

### 5/5 — Great App

*2023-04-07*

I love the app. Very convenient. Had any issue once where I switch up a last name, called customer service and they fixed the issue instantly.

### 5/5 — .

*2023-03-10, version 2.20*

Safe and fast way to send money. I recommend Sigue.

### 5/5 — Very happy with Sigue

*2023-03-09, version 2.20*

I have been using Sigue for a few years now and have never had an issue. I am very happy with the service and every time I send money to my family they get it very fast. I highly recommend Sigue!😀

## Most praised reviews (7 highest-rated)

### 5/5 — Most Reliable

*2023-03-08, version 2.20*

Quick and easy when you are in a rush to send money to your love ones and not having to go to a store and wait in line. Recommended app!

### 5/5 — Good app to send money.

*2023-03-06, version 2.20*

Kwik and easy to use.

### 5/5 — Excellent app

*2023-03-06, version 2.20*

I really like it cause it is easy to send money and arrows on time

### 5/5 — Most convenient

*2023-03-01, version 2.20*

I love how easy it is to send money to anyone in my country of Mexico. Sometimes I enjoy coupon discounts for every time I send money, which is convenient as I send to multiple people in my family. I also like that it shows me how much the exchange is for the various banks and or cash pick up participating stores.

### 5/5 — 👍🏻

*2023-03-01, version 2.20*

Fast and easy

### 5/5 — Always delivers!

*2023-02-27, version 2.20*

I have been using Sigue Money transfer for a few years and never had any issues. They have the best rates and the app work flawlessly!

### 5/5 — Easy and fast

*2023-02-25, version 2.20*

Great exchange rate, easy to understand and you know exactly how much the recipient gets. Fast delivery of the money and you get  confirmation of the money been a available to get.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
