# Silent Phone — user reviews

> 184 indexed App Store user reviews of Silent Phone by Silent Circle, LLC, rated 3.74/5 from 88 ratings.

- Source: https://appshunter.io/ios/app/silent-phone/id554269204/reviews
- App overview in markdown: https://appshunter.io/ios/app/silent-phone/id554269204.md
- Rating breakdown: 5★ 44 · 4★ 16 · 3★ 7 · 2★ 6 · 1★ 15

## What do users think of Silent Phone?

Overall sentiment: mixed

**Pros**

- 🔒 Industry-leading encryption and privacy
- 📞 Secure calling to non-users via OutCircle
- 🌍 Works reliably across different countries
- 🎯 Professional-grade security features
- 📱 Intuitive interface when properly set up
- 🔐 Zero-knowledge communication system
- ✅ Consistent long-term reliability for dedicated users

**Cons**

- 💰 Expensive subscription model ($9.95-$10/month)
- 🐛 Frequent app crashes and instability
- 📨 Messages delayed or not delivered
- ☎️ Calls drop frequently
- 🔋 High battery consumption
- ❌ Poor customer support responsiveness
- 📵 App must stay open to receive calls
- 🚫 Removed features in recent updates
- 🌐 Connectivity issues with certain networks
- ⚠️ Automatic recurring billing without clear cancellation options
- 🔌 Doesn't work reliably without VPN in some regions

**Commonly reported bugs**

- App crashes on launch with iOS updates
- Login credentials not accepted after reinstall
- Text input display issues (text cut off or invisible)
- Messages not delivered despite showing as delivered
- Call audio problems (no sound, distorted audio)
- App crashes when sending text messages
- Background process doesn't work reliably
- Incoming calls show busy signal after 30-90 minutes of inactivity
- App disappears/closes immediately after opening
- Incompatibility with latest iOS versions
- Notifications not arriving properly
- Video conferencing section missing or non-functional
- Media attachment sharing failures
- App freezes during connection establishment
- Billing notification popups appearing unexpectedly
- Balance information removed from app interface

**Most requested features**

- Account creation option directly in app
- Group messaging/texting capability
- Multiple simultaneous accounts support
- In-app credit balance display
- Voicemail functionality
- Desktop/computer version
- Apple Watch notifications
- In-app subscription payment via App Store
- Wired ethernet connection support
- Screenshot notification alerts
- Passcode/PIN app lock
- Touch ID/biometric authentication
- Better contact management integration
- Ability to turn off read receipts
- Manual key reset option
- CallKit integration for native iOS experience
- Background push notification improvements
- Landscape orientation support on tablets

## Newest reviews (10 of 184)

### 4/5 — Darse de alta

*2025-12-25, version 6.15*

Tienen primero darse de alta en la página web y ya entran en la aplicación, 10 dlls mensuales

### 4/5 — Falla

*2025-02-26, version 6.14.6*

No me deja abrir la sesión ni cargarle créditos, ayuda!!!!,

### 3/5 — Взломан

*2025-01-29, version 6.14.5*

Дали доступ украинцам, знаю не по наслышке , очень жаль что такое приложение можно так легко по запросу вскрыть

### 2/5 — Была хорошей программой

*2024-10-09, version 6.14.3*

На iOS 17.6.1. перестало загружаться. Просто серый знак Супермена на черном экране, и все(((. Это как-то можно решить?

### 5/5 — Oh c'est bugs, il est cloisonné, c'est impossible

*2022-08-28, version 6.13*

bref...

### 3/5 — Ошибка карты

*2022-04-03, version 6.13*

Не могу оплатить пишет что ошибка карты хотя я уже несколько карт перепробовал

### 4/5 — Como hago nombre de usuario

*2022-03-29, version 6.13*

Como hago un usuario??

### 5/5 — Cambio de ñame

*2022-02-08, version 6.13*

#s primo

### 5/5 — Sr elfo

*2021-11-19, version 6.13*

La mejor app encriptada

### 5/5 — long time user

*2021-10-07, version 6.13*

been using silent circle for a long time.
when i want secure calls i use this

## Most critical reviews (10 lowest-rated)

### 1/5 — Customer service terrible

*2026-07-01, version 6.15.1*

Been trying to email them for days. I’m getting emails back but they’re saying to log into my account and I’m up-to-date but they’re seeing a totally different screen than me. Nobody will get back to me or if they do they’re saying the same thing. I want to cancel their account, but there’s no option for me to do so in the app or online believe I was scammed.

### 1/5 — Not as good as years ago

*2026-02-25, version 6.15.1*

Custom phone number removed and option to phone landlines/mobiles numbers and receive calls from them not available now. Service not worth the money now.

### 1/5 — No funciona

*2025-11-11, version 6.15*

No sirve la app

### 1/5 — Знімають гроші і не надають послугу

*2024-12-09, version 6.14.4*

Якщо Ви вирішили припинити користуватися цією послугою вони все одно будуть знімати за це гроші і ніяким способом неможливо це змінити, з вас кожного місяця будуть знімати 10 доларів нізащо !!!

### 1/5 — 👎

*2024-09-22, version 6.14.3*

The worst messenger I’ve ever used

### 1/5 — Urgente

*2022-12-15, version 6.13*

Necesito crear una cuenta, Y no tiene la opción. ?????????

### 1/5 — Paid

*2022-07-14, version 6.13*

I paid 10$ what’s is this for ? Do I have to pay again for a phone number I’m so confused

### 1/5 — Can’t even get into app on launch

*2022-01-02, version 6.13*

Another junk app. Downloading the app- launch. “Sign in.”, okayyy can’t sign in, I just frikkin downloaded it. I look for “register” or “sign up” on screen. Nothing. Kayyyy it wants you to sign in with no way to register even though you have never dealt with it in your life before that moment.

My god, the morons that develop apps nowadays.

### 1/5 — Cómo me registro para usar la aplicación

*2021-08-23, version 6.13*

Buenas tardes, baje la aplicación porque me la recomendaron pero no sé cómo crear un nuevo usuario y contraseña, me pueden apoyar por favor

### 1/5 — Should be personal use free

*2021-08-20, version 6.13*

Zimmermann is one of the most brilliant security expert that will ever exists in humanity. I still use pgp and rely on it. 

But he is so brillian that he choosed to charge common users for using this great platform. Personal use? Serious? C mon guys… dont let apps like signal, whtsapp, telegram make security a basic add-on. Whats the problem on making silent free for personal use? Cryptography is almost a dialy basis, ghostly feature that a lot of simple messengers use. So, you guys cant beat it… make the app popular, make it a fully featured security driven app and let those who need for professional use, pay for it.

## Most praised reviews (10 highest-rated)

### 5/5 — Sécuriser communication

*2025-10-21, version 6.15*

Super application sécuriser au quotidien que je utilise je le recommande

### 5/5 — Silent Mode

*2025-07-23, version 6.14.7*

Get

### 5/5 — Sécuriser

*2025-02-25, version 6.14.6*

Super applications

### 5/5 — For years

*2025-02-01, version 6.14.5*

I’ve been with them for many years. The only completely private service I know of. A+

### 5/5 — works great!

*2025-01-28, version 6.14.5*

Group text, calling and video with file sharing capabilities. Digital privacy and the confidence of knowing your communications are private!

### 5/5 — ONE OF THE BEST SECURE COMMS

*2024-08-11, version 6.14.3*

We have been utilizing Silent Circle for years. It has never failed me. All over the globe I traveled and relied on Silent Circle phone. It’s outstanding service and security.

### 5/5 — On billing and billing pop ups

*2024-07-23, version 6.14.3*

Hi.  I recently switched the Silent Phone app from an iPhone to an android phone.  Strangely to me, there are daily popups warning that the minutes for my phone calls are running out.  I never got these messages on the iPhone, and I am still on the automatic debit/payment subscription.  It makes me worry.  Also, in viewing the Silent Phone app on the App Store, I noticed that the going monthly charge is now only around $9,  I have been paying 11 something for several years.  I would like your assistance to change me over to the lower billing cost.

### 5/5 — Cómo hago el usuario y contraseña

*2024-05-09, version 6.14.3*

No puedo

### 5/5 — K

*2024-03-15, version 6.14.3*

Good

### 5/5 — Super

*2022-12-08, version 6.13*

Super et presque parfait. Il serait bien de pouvoir passer par l’app store ou Google play pour payer l’abonnement. Ou payer une licence de 6 mois/1ans toujours avec l’app store. Payer avec des tickets gift Apple serait le top.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*