# SilkMobile — user reviews > 35 indexed App Store user reviews of SilkMobile by Silkbank Limited, rated 1.50/5 from 2 ratings. - Source: https://appshunter.io/ios/app/silkmobile/id1632879283/reviews - App overview in markdown: https://appshunter.io/ios/app/silkmobile/id1632879283.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 3 ## Newest reviews (19 of 35) ### 1/5 — Pathetic service *2024-12-13, version 1.4.2* App is total irresposive ### 1/5 — Worst service *2024-12-11* Login problems ### 1/5 — Pathetic service and app *2024-12-06, version 1.4.2* Barely works, has downtime half the month, unable to use neither the debit card nor app. ### 1/5 — Not working properly *2024-12-04, version 1.4.2* there are so many issues in app. 1. Beneficiery not added. 2. Telenor Easypaisa, SadaPay, NayaPay,Jazz Cash Banks are not there. ### 1/5 — Worst app *2024-09-13, version 1.4.1* Pathetic app, always breaking down, takes 1000 years for something to load. Do better!!!!! Doesn’t even deserve the one star. ### 1/5 — Sadapay and easy paisa not available as options *2024-08-20, version 1.4.1* It is absolutely ridiculous to have such a terrible user interface for an app in this day and age for a bank that is able to afford better developers. The app is missing basic banks like easy paisa and sadapay which makes it impossible for me to make transactions through silk bank account and I have to rely on another one. Either delete the app or update it! ### 1/5 — Otp screen lags *2024-08-05, version 1.4.1* When changing pw right after first logon otp gets automatically removed whenever you try to type. I believe QC and Quality Assurance should do more test. Or Silk bank should hire university student to make workable application ### 1/5 — Worst Application *2024-06-30, version 1.4.1* Application has issues, hangs up while performing transactions. 0/10 ### 1/5 — App doesn’t work *2024-06-12, version 1.4.1* The app doesn’t work when I open it it crashes ### 1/5 — Worst Application ever *2024-06-04, version 1.4.1* Your application doesn’t even work, each time it pops up a new error..! You guys gotta work on this. ### 1/5 — Responsive Design Issue on iPhone 14 Pro Max *2024-05-25, version 1.4.1* I left a negative review because I have been facing this problem for a long time: you need to hire a good developer who knows about responsiveness. On the iPhone 14 Pro Max, the header bar has a top margin that hides the details where I can click to navigate to detail pages. Due to the header overlap, it’s not visible. Please pay attention to this matter and resolve it ASAP. ### 1/5 — Worst bank *2024-03-21, version 1.3.6* Worst banking app ever! Even the money does t get transferred properly. Worst customer service ever! ### 1/5 — Please improve your Interface *2024-03-03, version 1.3.6* I have never seen a bank that takes digital banking as lightly as Silk bank. Their banking app is poorly made, I don’t know if developers or designers of app are considering ease of use and proper designing in mind. The interface doesn’t even allow you to see your transactions properly. Poorest User interface and poorly designed app. It’s really pathetic how silk bank is not even making improvements. I have never written a bad review for anything but today using your Banking App compelled me open App Store and leave a review. ### 1/5 — Never works *2024-02-09, version 1.3.5* This app never works. Useless UI. Pathetic services. ### 1/5 — Useless App *2024-02-02, version 1.3.4* Very Disappointed… App crash & stuck.. actually not reliable… ### 1/5 — The most pathetic banking App *2024-01-24* They have issues with their app from day first and still can’t resolve the issues. Kindly see some good developers ### 1/5 — Worst Application Ever *2024-01-14, version 1.3.1* The app is not working properly. Every time i need to transfer the Money i need delete the old one and reinstall the app. Sometimes it takes days to work. Worst application ever i have seen. ### 1/5 — Worst *2024-01-03, version 1.0.6 (5.0)* Worst bank worst costumer service!! Notting works phone. Banking app notting ! ### 1/5 — Useless Application *2023-11-23, version 1.0.6 (5.0)* Your application doesn’t work. After launching the application it gives popup 4-5 times and after that it stucks on the blank screen for infinite period of time. May b you guys should invest more on better development of the application and also make sure the quality of your application by testing it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Third-class app *2025-03-19, version 1.4.8* Never work ### 1/5 — Worst app anyone can have, let alone a bank *2025-03-06, version 1.4.7* Worst app anyone can have, let alone a registered bank of this size. ### 1/5 — Piece of trash *2025-03-04, version 1.4.5* All I can say this app is piece of trash. I must YOU CANT. ### 1/5 — Pathetic *2025-02-04, version 1.4.5* It worked only few times in a month. Pity on developers and Bank. Let me know i will arrange better developer ### 1/5 — Useless application *2025-02-03, version 1.4.2* Horrible App - cannot even enter my pin to add beneficiaries. Even after multiple complaints the issue remains ### 1/5 — Ghatya app *2025-01-09, version 1.4.2* fazool bank puri dunya ma ### 1/5 — I’d give 0 stars if I could *2024-12-23, version 1.4.2* Absolutely ridiculous. Closing my bank acc just because of this damn useless app ### 1/5 — Literally changed banks and closed my account *2024-12-18, version 1.4.2* Pathetic service. Banking app down or gives errors regularly. Was down for 6 full days. Was final straw. Closed my bank account. Much better banks out there. ### 1/5 — Pathetic update! Messed with geolocation *2024-12-17, version 1.4.2* I can’t login since the last update because it couldn’t find location while all permissions are given. ### 1/5 — It’s genuinely impressive to have such a terrible app *2024-12-13, version 1.4.2* There are hundreds of thousands of developers in Pakistan, get Silkbank can’t hire a single competent one. Not 1 feature works in this app, let alone the login. And on the off chance you can somehow log in once a month, the app itself is terrible and the UI looks like it was designed by a toddler. A developer from Fiverr could do a better job. I’m switching banks just because of this. You can’t even login to this app. ## Most praised reviews (2 highest-rated) ### 5/5 — SIlk Bank app *2024-02-29, version 1.3.6* after update it’s working fine ### 2/5 — Non user friendly *2023-07-25* the app has fairly equal options to what it competitors (hbl, meezan ) have but the the app interface is really poor.The app speed is also very slow. Kindly take idea from other banking apps and invest in making your mobile app better as it is a very important thing --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*