# Silverstone Tickets — user reviews > 101 indexed App Store user reviews of Silverstone Tickets by SecuTix, rated 2.00/5 from 8 ratings. - Source: https://appshunter.io/ios/app/silverstone-tickets/id1615529235/reviews - App overview in markdown: https://appshunter.io/ios/app/silverstone-tickets/id1615529235.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 6 ## What do users think of Silverstone Tickets? Overall sentiment: negative **Pros** - ✅ Convenient for managing multiple tickets - ✅ Eliminates need to carry paper tickets - ✅ Works smoothly when functioning properly **Cons** - 🔒 Excessive personal data collection (DOB, address, phone, contacts) - 📱 Mandatory app requirement instead of email/PDF alternative - 🔐 GDPR compliance concerns and lack of transparency - 😤 Forced registration despite existing Silverstone account - 🌐 Requires internet connection to access tickets - 📵 Excludes users without smartphones - 🎯 Intrusive permission requests (contacts, Bluetooth, location) - ⚠️ No printable ticket option as backup - 💔 Poor user experience compared to other venues - 🚫 No Apple Wallet or Google Wallet integration - 🔄 Duplicate account creation needed (website vs app) - 😞 Tickets not available on website account **Commonly reported bugs** - App crashes with blue screen of death - Unknown error on login attempts - Password reset failures - Random logout while using app - Verification code not received - App fails to download on iPhone 16 - Ticket activation delays or failures - Ticket transfer functionality broken - Form data wiped during registration - Phone number validation errors - Poor performance during high traffic events - Inconsistent behavior across devices **Most requested features** - Apple Wallet and Google Wallet integration - Email PDF ticket option as alternative - Printable ticket backup - Screenshot functionality for QR codes - Address auto-fill from postcode - Improved date picker interface - Country search functionality (UK/GB) - Single unified account across website and app - Offline ticket access capability - Support for users without smartphones - Clearer GDPR and data retention policies - Customer support contact options within app - Ticket transfer without full address book access ## Newest reviews (17 of 101) ### 1/5 — Other large sports venues don’t need an app…? *2026-04-26, version 4.2546.1* I’ve reluctantly downloaded the app as Silverstone appear to otherwise hold the tickets I’ve paid for to ransom. As another reviewer suggested I’ve inputted some random information to return the favour to Silverstone for forcing this. I’ve also checked if they’re downloadable from my account on the website but it says not. I was at Wembley yesterday and attend Premier League football matches regularly, who strangely haven’t ever needed me to download an app to harvest my data unnecessarily - they provide the ability to download tickets to my Apple wallet. Please catch up Silverstone rather than continuing to enforce the app which is clearly frustrating your once happy race goers. It would be easy to add the Apple wallet option as an alternative for those that don’t want the app. ### 1/5 — Absolute junk *2026-04-11, version 4.2546.1* All I wanted to do was transfer a ticket. 30 mins of my life lost ### 1/5 — What a Palaver! *2026-02-12, version 4.2546.1* I only wanted to buy a ticket to one event at Silverstone and was forced to download this app, which has put me right off. I can’t just download and print a paper ticket and instead have to clog up my phone with your app which is painful to use, requires an invasive level of detail and demands all the information again that I gave when I bought the ticket. What happens now if my phone battery fails after driving for 2 hours to Silverstone on Saturday? I shall be deleting this App when I get home and am unlikely to be back. ### 1/5 — Useless app *2025-12-24, version 4.2533.1* To many personal questions for such a useless app. ### 1/5 — A backward step *2025-11-05, version 4.2533.1* A broken phone screen meant my pass couldn’t be scanned. Woman on the gate said ‘I’ve sent people home for less’. She turned me away. Luckily I went to another gate and just walked straight in – the staff there didn’t even ask to see my pass. They probably saw the expression on my face and were already tired of arguments with unhappy customers. ### 1/5 — Blatant Data harvesting. *2025-09-05, version 3.2515.1* Why email tickets like a reputable company when we can force the suckers to use our “app” and scrape their data. POS app instantly wanted access to my contacts… ### 1/5 — Security Risk *2025-08-18, version 3.2515.1* Why on earth does Silverstone need more personal information to book tickets than I need to provide to book a flight. You can fully expect they will be hacked at some point so my advice is don’t put any of your real personal information in here - add a fake birthday etc. I put my address as the Silverstone circuit so hopefully they’ll spam themselves. Completely garbage decision from greedy executives who don’t care about the fans ### 1/5 — Pointless POS *2025-08-17, version 3.2515.1* The fact that this is the only way to show tickets for events is a modern joke. Whoever was involved in this, please reconsider your career. ### 1/5 — Forced to share my contacts info *2025-08-17, version 3.2515.1* I don’t see why I should be forced to share any contact. The ticketing system is poor and I had to reinstall the app three times to work. None of the other race tracks have this over intrusive system in place. ### 1/5 — Not using *2025-08-16, version 3.2515.1* I don’t accept and activate my tickets ### 1/5 — Privacy nightmare *2025-08-14, version 3.2515.1* Utterly rubbish and unnecessary application. First thing it asks is to access all my contacts. Then has a very poor UX when entering birthdate. Intrusive and overly complex. ### 1/5 — Pointless *2025-08-09, version 3.2515.1* As everyone else has said what is wrong with emailing a ticket. Nope, here you have an app that captures address and phone number etc just to have a ticket you can’t even add to Apple wallet. Imagine the money that goes into this next time you are booking anything at Silverstone and thinking it’s quite a lot. ### 1/5 — Why? *2025-07-30, version 3.2515.1* Registered on website, now have to re-register on app. Classic case of if it’s not broken, don’t fix it. Why can’t tickets be emailed or obtained from website, and at least keep the same registration details - and here’s a crazy idea, maybe even issue a ticket when purchased rather than 6 months later. ### 1/5 — App *2025-07-29, version 3.2515.1* Just Silverstones way to gather all your data with no benefit to user. Rubbish. ### 1/5 — Terrible app *2025-07-05, version 3.2515.1* Need internet connection to login and show ticket. Not useful at crowded track with poor cell service. For some reason the app randomly logged out when I left the grandstand. Could not get logged back in to show my ticket to security and get back to my seat. Missed racing trying to get back. ### 1/5 — Blue screen of death *2025-07-05, version 3.2515.1* The app fully crashes the phone. Giving the blue screen of death. They’ve literally created a problem when there doesn’t need to be one ### 1/5 — Impossible *2025-07-03, version 3.2515.1* I have paid for a bus transfer ticket and have spent longer trying to understand this app than the bus journey will take. I have failed to understand what I am supposed to do to see my ticket and I cannot believe how complicated the most simple transaction has been made by Silverstone ## Most critical reviews (10 lowest-rated) ### 1/5 — Bloat and garbage *2026-08-03, version 4.2546.1* Apple wallet exists and doesn’t demand your personal data ### 1/5 — Data harvesting *2026-07-24, version 4.2546.1* This app only exists to get contact information for contacts. It replaces qr codes via email with something far to complicated ### 1/5 — Privacy violation! *2026-07-23, version 4.2546.1* When buying the ticket online there’s no clear warning an app is required to obtain your ticket. Having paid for your ticket you then have to surrender your personal data including location tracking!!! This is my last ticket at Silverstone after this event. There’s no justification for this level of intrusion. ### 1/5 — Mr *2026-07-05, version 4.2546.1* A terrible app - they are hell bent on locking you , your data and everyone you know into sharing all your data . Not required Impossible to delete . -10 stars MF ### 1/5 — Stupid *2026-07-04, version 4.2546.1* Why can’t I add tickets to my Apple wallet from the email? Why do I have to download this app and give all my personal details? This is extremely disappointing Silverstone. ### 1/5 — Data harvesting *2026-07-01, version 4.2546.1* Why do you need my name, address and mobile to just download my tickets. Absolute garbage app ### 1/5 — Truly awful *2026-06-29, version 4.2546.1* Can’t download tickets to wallet so need to open app. It’s basically a data farming exercise from Silverstone. ### 1/5 — Should be illegal *2026-06-01, version 4.2546.1* As others have said, shame on F1 and silverstone for forcing us to hand over data when we’ve paid a ridiculous sum to watch the event ### 1/5 — Silly *2026-05-28, version 4.2546.1* Why can’t I just access my tickets from my emails… like previously and everywhere else ### 1/5 — blatant data mining *2026-05-19, version 4.2546.1* why do i need an app and to enter loads of personal data, including wanting access to ALL my contacts just to get my tickets? you use any of my personal data i will consider it a breach of GDPR and take action other venues/ events dont need this. no consideration for people who dont have smart phones; my parents!; nor if there are phone/ mobile issues on the day. just a blatant grab for your private data; totally shamefull. ## Most praised reviews (7 highest-rated) ### 5/5 — No issues *2026-08-14, version 4.2546.1* I’ve used this app for the last 4 years and it’s been faultless. I’m not sure why people have had negative things to say but it’s made life so much easier than sticking printed off pieces of paper in my pockets. Registering was as easy as… No issues with transferring tickets to friends / family and always works when at the circuit. ### 5/5 — It works *2025-06-10, version 3.2515.1* It worked fine for me. There’s a lot of people moaning on here but it’s how ticketing is done these days for big events and avoids wasted paper/losing tickets. As a dad taking three kids it’s convenient and means I don’t have to carry more bits of paper around. ### 5/5 — Works great *2024-08-08, version 3.2412.1* Not sure what all the negative reviews are about. Worked great for me. Transferred tickets to friends easily. Couldn’t fault the app. Better than most other venues! ### 4/5 — Awesome App *2023-09-10, version 3.23* No idea why everyone is whining! Quick to register, easy to use, and they want no more info than any other app! There are age restrictions in the venue and different prices so of course they want that. Same as any where else! Wind your necks in and bring on ID Cards. ### 4/5 — Silverstone tickets *2023-05-26* It’s not very clear but I had to click ‘register’ and fill out my details to get onto my account rather than ‘log in’ despite already having a Silverstone account - one I had registered the tickets I had already purchased were there so seems like it works ### 3/5 — I dont get the hate *2026-07-04, version 4.2546.1* Some people are saying oh it’s so annoying I genuinely don’t see what the problem is. I guess its a bit annoying if your phone dies but i cant and haven’t been able to see why everyone hates it ### 2/5 — This ad has ads *2026-06-11, version 4.2546.1* It’s just disgraceful how much personal data they require you to type into this app just to access the tickets you’ve paid for. And before you see your ticket on the top of the screen is an advert for eBay. Total insane! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*