# Silvertown Taxis — user reviews

> 36 indexed App Store user reviews of Silvertown Taxis by Silvertown FZE, rated 5.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/silvertown-taxis/id1072783617/reviews
- App overview in markdown: https://appshunter.io/ios/app/silvertown-taxis/id1072783617.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (10 of 36)

### 3/5 — Wedding

*2024-11-22, version 34.6.17*

I went to a wedding I was returning to the same hotel I didn’t like using tec to pay for a return journey at midnight after a few beers but would of had no problem on the outward trip. Return journey ask on way out. Other than that excellent service 👍

### 2/5 — Late taxi for train station

*2024-11-15, version 34.6.17*

10 minutes late and we would have missed the train if it hadn’t been delayed a few minutes. The taxi was booked a few hours earlier, so no excuses. There was a delay in assigning a driver! If it’s booked, the driver needs booking too.

### 5/5 — easy to book and quick arrival time

*2024-02-29, version 34.5.17*

perfect, definitely recommend

### 1/5 — Silvertown App

*2022-04-21, version 33.5.37*

Taxi cancelled several times after booking, apparently this happens a lot, don’t bother.

### 5/5 — CopyLynx taxi

*2022-03-31, version 33.5.37*

The app resembles the Lynx taxi app which operates in the same town. You can see it even uses the colour scheme of the lynx logo and uses purple accents throughout its buttons. StIll works well

### 1/5 — Absolute waste of time

*2022-01-31, version 33.4.27*

I was waiting 30 min for my taxi and nothing showed up!!
Don’t bother downloading this app!

### 1/5 — Seriously — don’t bother downloading

*2021-11-22, version 33.3.13*

I tried to book about six or seven times, and every single ‘confirmed’ booking was cancelled within a couple of minutes. Was nearly late for work. Colleagues told me this is a common experience with this app. 

Call Cheshire East cabs instead.

### 1/5 — Late every time!

*2021-09-24, version 33.3.13*

Every time I have used this app the taxi has been late! Why have a app if it doesn’t serve its purpose?!

### 1/5 — Would be a zero

*2021-09-02, version 33.3.13*

Booked taxis on here and they never came, better calling the phone number. Nearly missed my train- extremely bad experience with the app.

### 1/5 — No me gusta

*2021-05-03, version 33.2.5*

Charged me £15 for a taxi that never arrived

## Most critical reviews (10 lowest-rated)

### 1/5 — Journey from packsaddle park

*2025-08-23, version 35.1.7*

He was a dangerous driver broke the speed limit all the way. Didn’t give way at the roundabout near the hospital where we almost had a crash! Terrible!!

### 1/5 — Rude driver

*2024-09-01, version 34.6.17*

Your driver arrived early and was then incredibly rude when we weren’t ready for him. I will think twice about using Silvertown because of this.

### 1/5 — Not good

*2024-05-23, version 34.5.17*

Asked my driver to pick me up a few minutes down the road from the automatic pick up spot, charged me £5 more for going down the road 30 seconds. Also not through the taxi company but in person!

### 1/5 — Recommend not using them

*2023-12-09, version 34.2.30*

The drivers are always unsafe on the road, they’re not polite either. They constantly rip you off when you’re paying cash by not giving you the full money what you’re owed back when giving them an amount of cash. When you do ask where the rest is they act oblivious. They either arrive way too early (unreasonably early) and then expect you to be there waiting for when they arrive, even though they’re not due for atleast another ten minutes, otherwise they drive off. Then if they’re late, they still take the longest route to the destination.

### 1/5 — Don’t bother

*2023-05-27, version 34.2.30*

Firstly was charged twice for the app. Used app to book a return trip. Then get a message today saying passenger cars have cancelled journey. Phoned Silvertown cars to ask what happened she said that they didn’t cancel the booking. But the payment went to Silvertown and was refunded by Silvertown. She can’t explain what happened.  So when I try to re do the booking on the phone she says they don’t cover that area! Well your app took the booking and the money - so your app thinks you cover the area - until the day , then they cancel it for you. Rubbish service - wont be using again.

### 1/5 — Crappy service, Crappy App, Crappy Attitude!

*2022-11-13, version 34.0.17*

My experience tallies with those of Charlie Winston’s review.  The app is terrible, and cars regularly cancelled without notification just minutes, sometimes seconds, before they are due.  This is despite booking several hours in advance via the app, and having those bookings accepted and confirmed.  

AVOID!

### 1/5 — App doesn’t work

*2022-06-15, version 33.5.37*

App just closes when you open it. Tried on multiple iOS devices. Garbage.

### 1/5 — Fix this

*2022-05-11, version 33.5.37*

Wont save the time I’m setting for the taxi, making it impossible to book a ride to work

### 1/5 — worst app ever

*2022-05-09, version 33.5.37*

taxi is always late and then when you ring up to find out where your taxi is the people are always rude

### 1/5 — One star because I can’t zero

*2022-05-09, version 33.5.37*

I always have to wait 30 minutes for available cabs, if they don't cancel the reservation 50 times I only use cabs for important things and they are always late.
I had to go to the airport to pick up my girlfriend and the cab arrived an hour later than scheduled, I went to the airport because I had to travel and I got a ride from a woman high on cocaine.
Cabs are never available.

## Most praised reviews (10 highest-rated)

### 5/5 — Fast Pick Up

*2025-10-04, version 35.1.7*

Ordered at 11pm home for 10 past brill

### 5/5 — Excellent.

*2025-06-15, version 35.1.7*

Use on regular basis. Always received very good service. Many thanks to all.

### 5/5 — Great

*2025-04-25, version 35.1.7*

Great App, simple and quick to use. Lots of info regarding the driver, journey time, cost etc. love it.

### 5/5 — Service

*2025-03-14, version 35.1.7*

Brilliant.  No let down service ,  always look after you and your situation, very flexible

### 5/5 — Mrs

*2024-09-05, version 34.6.17*

The driver is very nice and friendly.

### 5/5 — Excellent driver behaviour

*2024-06-17*

The driver was very grateful

### 5/5 — Andy

*2024-05-27, version 34.5.17*

Couldn’t fault it

### 5/5 — Great first trip

*2024-05-15, version 34.5.17*

On time ,lovely clean car. Very pleasant drive. Thank you .

### 5/5 — Nicola

*2024-04-23, version 34.5.17*

Taxi right on time! Super friendly driver

### 5/5 — Top app

*2024-02-29, version 34.5.17*

Seen the app advertised in the Macclesfield area, despite recent reviews of this, I find it very easy to use and was provided a great service

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*
