# Simon Connect — user reviews

> 9 indexed App Store user reviews of Simon Connect by Simon Property Group, rated 1.60/5 from 45 ratings.

- Source: https://appshunter.io/ios/app/simon-connect/id1633472430/reviews
- App overview in markdown: https://appshunter.io/ios/app/simon-connect/id1633472430.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 2 · 2★ 1 · 1★ 37

## Most critical reviews (9 lowest-rated)

### 1/5 — Useless

*2026-02-10*

Just like the employee’s of Arundel mills, it doesn’t work. Information isn’t conveyed properly or executed in a timely manner. In emergency situations no one can help until you submit a request, even though in standing in front of you.

### 1/5 — This app doesn’t ever work

*2026-01-25*

They need to update this app because I can’t even log in without it saying my internet connection is bad or that my login credentials are invalid when everything is right…

### 1/5 — Terrible App

*2026-01-24*

The app never works properly. If says credentials aren’t recognized but then after a couple attempts it will sign in. Then when you get in, it will constantly sit idling with “Fetching Data”. If you receive a notification and try to sign in, it takes forever to sign in. Worst app to use to try to communicate with mall management.

### 1/5 — delete the app

*2026-01-24*

the app never loads it's always "fetching data" and then shows an error message no matter what i do it's always the same. how can a mall require management to download an app that does not work

### 1/5 — App only works about 30-40 percent of the time

*2026-01-24*

Very annoying

### 1/5 — Trash

*2026-01-24*

This app is absolute garbage. I work in the mall and it never opens and force closes. Like today we had bad weather couldn’t get the app to open so if I knew if I need to open. Fix your app man or answer the phones. Management in the mall is not good.

### 1/5 — Super slow!

*2026-01-23*

The app is super slow! Half of the time, it just gets stuck on the landing page trying to load. Super inconvenient!

### 1/5 — Horrible registration

*2025-11-03*

Registration is fraught with problems.

### 3/5 — Terrible app

*2026-01-26*

During the latest Ice storms the employees couldn't get any updates from the mall due to issues with the app.
Please ditch this and go back to the phone/text/email communication system.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*