# SimOptions: eSIM Travel, Data — user reviews > 822 indexed App Store user reviews of SimOptions by MWS HK LIMITED, rated 4.61/5 from 301 ratings. - Source: https://appshunter.io/ios/app/simoptions-esim-travel-data/id1667245557/reviews - App overview in markdown: https://appshunter.io/ios/app/simoptions-esim-travel-data/id1667245557.md - Rating breakdown: 5★ 232 · 4★ 29 · 3★ 8 · 2★ 5 · 1★ 14 ## What do users think of SimOptions? Overall sentiment: positive **Pros** - 🚀 Easy to use - 👍 Reliable service - 💰 Affordable options - 🌍 Works well internationally - 📦 Quick setup and activation **Cons** - 🐛 Occasional connectivity issues - ⚠️ Limited customer support responsiveness - 🔍 Lack of usage monitoring features **Commonly reported bugs** - eSIM activation failures for some users - Discrepancies between website and app offerings **Most requested features** - Ability to monitor data usage within the app - Option to purchase phone service in addition to data - Clearer installation instructions for first-time users ## Newest reviews (20 of 822) ### 4/5 — Solid eSim-no a great web to mobile exp *2026-08-06, version 3.0.0* Solid overall, great prices. Easy to find discounts. Minus one star because the web experience is completely disconnected from the app. If you buy from the website, you cant see usage in the app. Not great and so easy to fix. ### 5/5 — Super easy *2026-08-03, version 3.0.0* The eSIM was super easy to install. Communication from the company was great. It worked instantly upon arrival and saved me tons of $$$ from my home carrier. Can’t wait til my next trip to use it again!! ### 5/5 — Perfect *2026-08-02, version 3.0.0* This was for a trip to Italy. It was exactly what I needed!! Customer service was good when the email didn’t arrive at first. Would def use again. ### 5/5 — Works great *2026-08-02, version 3.0.0* Love how easy it was to pick and install the sim ### 5/5 — It works smoothly *2026-08-02, version 3.0.0* It worked in first trial and has no issues. Also it’s a good price in Vietnam. ### 4/5 — Esim *2026-08-02, version 3.0.0* Good ### 5/5 — Mr.Sim *2026-07-31, version 3.0.0* Excellent, Fast, and Affordable Service Ty ### 5/5 — Very good for frequent travellers *2026-07-31, version 3.0.0* we travel a lot to other countries , both for business and personal. Simoptions is very good option for all countries we’ve visited, affordable price ### 5/5 — Easy to install *2026-07-30, version 3.0.0* It was an easy process to buy the eSIM and install it ### 5/5 — Easy, fast and great price *2026-07-28, version 3.0.0* Great data eSIM option for my Iceland trip. Easy to buy, easy to install and activate and good coverage ### 5/5 — Works well *2026-07-25, version 3.0.0* Works well ### 5/5 — Love SimOptions! *2026-07-23, version 3.0.0* Since I discovered SimOptions several years ago, it is my go to whenever I travel abroad. It’s been reliable in every country I have travelled to and I have never had any issues. I can highly recommend it! ### 5/5 — Fair prices, works reliably *2026-07-22, version 3.0.0* Reliable fast eSIM issuing process, super quick and reliable. ### 5/5 — Excited for this! *2026-07-19, version 3.0.0* I have used SimOptions for my eSIMs for my last 3 visits to Europe and it’s been consistently reliable with pretty awesome customer support the one time I had to reach out due to a first timer question. The app made it easy to create an account using my Google credentials and I love the look and feel! ### 5/5 — Great *2026-07-18, version 3.0.0* Sim is reliable ### 5/5 — Mr. *2026-07-11, version 3.0.0* Great ### 5/5 — Works great *2026-07-10, version 3.0.0* We used this already two times this year. When visiting Europe. Worked flawlessly. ### 5/5 — Really Usefull *2026-07-08, version 3.0.0* Help me connect on alll my travel from Europe, South-America and Carribean region. Top ### 5/5 — Quick, Functional and Easy to use *2026-07-07, version 3.0.0* Took 2m to purchase an esim and automatically install it. Extremely easy to use and competitive rates. Will use in many countries ### 5/5 — Fast and easy *2026-07-06, version 3.0.0* Traveling to France and found this app with good prices for data. So far so good ## Most critical reviews (10 lowest-rated) ### 1/5 — No longer works *2026-05-21, version 3.0.0* One day later, eSIM started failing. I was better off using t-mobile’s throttled data and whatever public WiFi I could find. Advice: spring for a better company and not the cheaper option. ### 1/5 — Not easy accepting promised discount *2026-05-06, version 3.0.0* The eSIM worked fine then when it came time to fulfill a promised discount for completing review the discount was not to be found. Disappointed ### 1/5 — Data only *2026-05-02, version 3.0.0* I have purchased eSIMs from SimOptions using the website in the past. This time the website directed me to the app. So I used that. I ordered an eSIM and discovered it was data only. Not what I wanted. Couldn’t find what I wanted using the app. All my options were data only. If you need phone and messaging, this app doesn’t seem capable of providing that. Stick to the website. Online chat was not helpful and eventually just quit responding. ### 1/5 — Only useful in SOME major cities *2026-02-01, version 2.5.0* It worked for me in New York a few months ago, so I trusted it and I bought a 5 GB data for Argentina. On the first day in Buenos Aires, it worked on and off and when I moved away from Buenos Aires, it never worked. I contacted them, but they said there is not gonna be a refund or credit. Are use less than one gigabyte of it and for the rest of my trip I had no access no matter where I was. ### 1/5 — Tracking usage *2026-01-11, version 2.4.2* Screen greyed out and unable to read status used/remaining gb ### 1/5 — Scam *2025-12-22, version 2.4.1* Paid for 2 10gb plans in Reunion island and none works. We had use another provider ### 1/5 — A new way to get eSIM for international travel *2025-12-05, version 2.3.3* More choices and better price on some countries ### 1/5 — They offer customers a free eSIM if they leave their app a good review on App Store (scam) *2025-11-05, version 2.2.3* The promo code they give you in return for your review does not work and customer support will tell you it’s invalid. Such a scam! ### 1/5 — Free sim is a lie *2025-11-01, version 2.2.2* They promise a free sim with a code that doesnt work ### 1/5 — Didn’t work *2025-10-08, version 2.0.0* Last two sims I got didn’t work ## Most praised reviews (10 highest-rated) ### 5/5 — Worked great *2026-09-03, version 3.0.0* Worked very well - got great coverage and data speed in southern France ### 5/5 — works well *2026-09-01, version 3.0.0* has worked well for travel in europe on multiple occasions! at times was spotty in corsica, but otherwise has been consistent in spain, france, UK, and italy. highly recommend. ### 5/5 — Good buy *2026-08-25, version 3.0.0* Price can’t be beat! Easy to install, works well. Good customer service. ### 5/5 — Very easy and reliable *2026-08-16, version 3.0.0* The eSIM worked the minute I arrived in France. Later I had problems tracking my data usage so I emailed them. Immediately someone responded and helped solve my problem. I plan to renew the plan I have with them for the next two months. ### 5/5 — Bonne alternative *2026-08-13, version 3.0.0* Les frais d’itinérance quand on va avec son cell en Europe depuis l’Amérique du Nord sont énormes! Alors que l’e-sim est parfaite en terme de prix, de donnée et d’utilisation! Et c’est super simple !! ### 5/5 — Perfect *2026-08-10, version 3.0.0* The app is awesome ### 5/5 — Great service *2026-08-07, version 3.0.0* Very easy to use service. Good quality connection and helpful website. ### 5/5 — Easy to buy, easier to use *2026-08-07, version 3.0.0* Price is great, services are reliable ### 5/5 — Awesome eSIM Options Worldwide! *2026-08-03, version 3.0.0* We have been using SIM Options for family and always recommend to friends for best global eSIM solutions! Highly recommend. Customer service responds by email with in a few minutes if you have questions or need support. Thanks Marie!!! ### 5/5 — Never leaves you stranded! *2026-08-03, version 3.0.0* Used it through Asia, Europe, and South America with no issues! Super easy and simple to use 👍🏼 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*