# SimOptions: Travel eSIM & Data — user reviews > 832 indexed App Store user reviews of SimOptions by MWS HK LIMITED, rated 4.67/5 from 382 ratings. - Source: https://appshunter.io/ios/app/simoptions-travel-esim-and-data/id1667245557/reviews - App overview in markdown: https://appshunter.io/ios/app/simoptions-travel-esim-and-data/id1667245557.md - Rating breakdown: 5★ 306 · 4★ 37 · 3★ 9 · 2★ 4 · 1★ 15 ## Is SimOptions safe? SimOptions: Travel eSIM & Data appears safe based on user ratings. The AppsHunter Safety Score for SimOptions is 92 out of 100. This assessment is based on 382 user ratings, with an App Store average of 4.7 out of 5. Of 371 App Store ratings, 92.5% point to a safe experience, 2.4% suggest some concerns, and 5.1% point to a risky experience. ## Is SimOptions legit? SimOptions: Travel eSIM & Data appears to be a legitimate app. The AppsHunter Legitimacy Score for SimOptions is 83 out of 100 points across 7 verification signals from App Store and developer data. ## What do users think of SimOptions? Reviews of SimOptions are mostly positive: the Travel app is rated 4.7/5 from 382 App Store ratings. What users like most: easy to use, reliable service. Top complaints: occasional connectivity issues, limited customer support responsiveness. Summarized from real user reviews. **Pros** - 🚀 Easy to use - 👍 Reliable service - 💰 Affordable options - 🌍 Works well internationally - 📦 Quick setup and activation **Cons** - 🐛 Occasional connectivity issues - ⚠️ Limited customer support responsiveness - 🔍 Lack of usage monitoring features **Commonly reported bugs** - eSIM activation failures for some users - Discrepancies between website and app offerings **Most requested features** - Ability to monitor data usage within the app - Option to purchase phone service in addition to data - Clearer installation instructions for first-time users ## Newest reviews (20 of 832) ### 4/5 — Excellent source for esim comparisons *2026-09-10, version 3.0.0* I have used SimOptions to buy esims for use in France, Italy and the UK. There’s a great range of options and the downloading and activation processes are smooth. Highly recommended. ### 5/5 — works well *2026-09-01, version 3.0.0* has worked well for travel in europe on multiple occasions! at times was spotty in corsica, but otherwise has been consistent in spain, france, UK, and italy. highly recommend. ### 5/5 — Good buy *2026-08-25, version 3.0.0* Price can’t be beat! Easy to install, works well. Good customer service. ### 5/5 — Very easy and reliable *2026-08-16, version 3.0.0* The eSIM worked the minute I arrived in France. Later I had problems tracking my data usage so I emailed them. Immediately someone responded and helped solve my problem. I plan to renew the plan I have with them for the next two months. ### 5/5 — Bonne alternative *2026-08-13, version 3.0.0* Les frais d’itinérance quand on va avec son cell en Europe depuis l’Amérique du Nord sont énormes! Alors que l’e-sim est parfaite en terme de prix, de donnée et d’utilisation! Et c’est super simple !! ### 5/5 — Perfect *2026-08-10, version 3.0.0* The app is awesome ### 5/5 — Great service *2026-08-07, version 3.0.0* Very easy to use service. Good quality connection and helpful website. ### 5/5 — Easy to buy, easier to use *2026-08-07, version 3.0.0* Price is great, services are reliable ### 4/5 — Solid eSim-no a great web to mobile exp *2026-08-06, version 3.0.0* Solid overall, great prices. Easy to find discounts. Minus one star because the web experience is completely disconnected from the app. If you buy from the website, you cant see usage in the app. Not great and so easy to fix. ### 5/5 — Awesome eSIM Options Worldwide! *2026-08-03, version 3.0.0* We have been using SIM Options for family and always recommend to friends for best global eSIM solutions! Highly recommend. Customer service responds by email with in a few minutes if you have questions or need support. Thanks Marie!!! ### 5/5 — Never leaves you stranded! *2026-08-03, version 3.0.0* Used it through Asia, Europe, and South America with no issues! Super easy and simple to use 👍🏼 ### 5/5 — Super easy *2026-08-03, version 3.0.0* The eSIM was super easy to install. Communication from the company was great. It worked instantly upon arrival and saved me tons of $$$ from my home carrier. Can’t wait til my next trip to use it again!! ### 5/5 — Perfect *2026-08-02, version 3.0.0* This was for a trip to Italy. It was exactly what I needed!! Customer service was good when the email didn’t arrive at first. Would def use again. ### 5/5 — Works great *2026-08-02, version 3.0.0* Love how easy it was to pick and install the sim ### 5/5 — It works smoothly *2026-08-02, version 3.0.0* It worked in first trial and has no issues. Also it’s a good price in Vietnam. ### 4/5 — Esim *2026-08-02, version 3.0.0* Good ### 5/5 — Mr.Sim *2026-07-31, version 3.0.0* Excellent, Fast, and Affordable Service Ty ### 5/5 — Very good for frequent travellers *2026-07-31, version 3.0.0* we travel a lot to other countries , both for business and personal. Simoptions is very good option for all countries we’ve visited, affordable price ### 5/5 — Easy to install *2026-07-30, version 3.0.0* It was an easy process to buy the eSIM and install it ### 5/5 — Easy, fast and great price *2026-07-28, version 3.0.0* Great data eSIM option for my Iceland trip. Easy to buy, easy to install and activate and good coverage ## Most critical reviews (10 lowest-rated) ### 1/5 — No longer works *2026-05-21, version 3.0.0* One day later, eSIM started failing. I was better off using t-mobile’s throttled data and whatever public WiFi I could find. Advice: spring for a better company and not the cheaper option. ### 1/5 — Not easy accepting promised discount *2026-05-06, version 3.0.0* The eSIM worked fine then when it came time to fulfill a promised discount for completing review the discount was not to be found. Disappointed ### 1/5 — Data only *2026-05-02, version 3.0.0* I have purchased eSIMs from SimOptions using the website in the past. This time the website directed me to the app. So I used that. I ordered an eSIM and discovered it was data only. Not what I wanted. Couldn’t find what I wanted using the app. All my options were data only. If you need phone and messaging, this app doesn’t seem capable of providing that. Stick to the website. Online chat was not helpful and eventually just quit responding. ### 1/5 — Only useful in SOME major cities *2026-02-01, version 2.5.0* It worked for me in New York a few months ago, so I trusted it and I bought a 5 GB data for Argentina. On the first day in Buenos Aires, it worked on and off and when I moved away from Buenos Aires, it never worked. I contacted them, but they said there is not gonna be a refund or credit. Are use less than one gigabyte of it and for the rest of my trip I had no access no matter where I was. ### 1/5 — Tracking usage *2026-01-11, version 2.4.2* Screen greyed out and unable to read status used/remaining gb ### 1/5 — Scam *2025-12-22, version 2.4.1* Paid for 2 10gb plans in Reunion island and none works. We had use another provider ### 1/5 — A new way to get eSIM for international travel *2025-12-05, version 2.3.3* More choices and better price on some countries ### 1/5 — They offer customers a free eSIM if they leave their app a good review on App Store (scam) *2025-11-05, version 2.2.3* The promo code they give you in return for your review does not work and customer support will tell you it’s invalid. Such a scam! ### 1/5 — Free sim is a lie *2025-11-01, version 2.2.2* They promise a free sim with a code that doesnt work ### 1/5 — Didn’t work *2025-10-08, version 2.0.0* Last two sims I got didn’t work ## Most praised reviews (10 highest-rated) ### 5/5 — Efficient and helpful *2026-09-23, version 3.0.0* The app is easy to navigate and displays a variety of eSims from different producers that are suitable for different needs. My one month eSIM from Orange worked perfectly. ### 5/5 — Great travel option *2026-09-20, version 3.0.0* Easy to follow website. Good options for countries/regions. Easy to purchase snd activate. ### 5/5 — Easy, fast and solid *2026-09-15, version 3.0.0* Love the mobility and functionality of the platform and sim options ### 5/5 — Good Travel eSIM for China *2026-09-14, version 3.0.0* Excellent. Let’s you get on with social media you get at home. Easy and reliable. ### 5/5 — Good product *2026-09-13, version 3.0.0* One time user here. I am looking for an eSIM calling plan that allows me to make calls, send texts and get data while traveling in Ireland. I compared Simoptions with other products such as Vodafone and bouygues telecom and found Simoptions easy to navigate and offers a convenient plan. ### 5/5 — Amazing *2026-09-12, version 3.0.0* Works well while traveling internationally, will recommend to everyone! ### 5/5 — E-SIM *2026-09-12, version 3.0.0* Great value SIM. Easy to get and great communication with the team. ### 5/5 — Easy install *2026-09-10, version 3.0.0* Not used yet but so far easier process than other esims I’ve used before ### 5/5 — Ft *2026-09-07, version 3.0.0* easy to install and use ### 5/5 — Worked great *2026-09-03, version 3.0.0* Worked very well - got great coverage and data speed in southern France --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-07.*