# SIMPLE Mobile My Account

> Mobile app for managing wireless service, data, and account details. (iPhone/iPad app by Verizon Value, Inc..)

- Source: https://appshunter.io/ios/app/simple-mobile-my-account/id960069688 (this page in markdown: same URL + `.md`)
- Developer: [Verizon Value, Inc.](https://appshunter.io/developer/642616791)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.80/5 from 19,134 App Store ratings · 142 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 112 MB
- Languages: American English
- Released: 2015-02-01
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/simple-mobile-my-account/id960069688/reviews.md

## What is SIMPLE Mobile My Account?

Take command of your wireless service, anywhere at any time! The Simple Mobile My Account App lets you manage most aspects of your wireless service right from your phone.

Here is how it works:

-Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Simple Mobile Account) or you can create an account by selecting Create an Account.

- Once logged in, you will be able to see your Service End Date,  keep track of your Data Usage, ReUp your Service by selecting  ReUp with Credit Card or ReUp with PIN if you have an Airtime PIN.

-Other features include Auto-ReUp Enrollment, Stash management,  Credit Card management, Adding or Deleting a Device from the Account, viewing your transaction history or you can use our retail locator. 

Not a Simple Mobile customer? Switch now! Visit us at https://www.simplemobile.com   for more information

Simple Mobile from TracFone, a Verizon Company.

## Key features

- Track data usage
- View service end date
- Renew service with credit card or PIN
- Auto-ReUp enrollment
- Manage credit cards and devices
- View transaction history
- Retail locator

## What do users think of SIMPLE Mobile My Account?

Overall sentiment: negative

**Pros**

- 💯 Great service and prices
- 🎁 Useful reward points program
- 👍 Convenient app and website
- 🔍 Helpful customer service (for some)

**Cons**

- 🤬 Terrible customer service (for many)
- 🐛 App issues (login, password reset, etc.)
- 📉 Declining network quality after acquisition
- 💸 Unexpected charges and billing problems

**Commonly reported bugs**

- App login and password reset problems
- Inconsistent data speeds and coverage
- Unexpected account changes and charges

**Most requested features**

- Data usage meter and alerts
- Password/PIN access in app
- Longer payment grace period
- Ability to use reward points flexibly

## Recent user reviews (10 of 142)

All indexed reviews: https://appshunter.io/ios/app/simple-mobile-my-account/id960069688/reviews.md

### 1/5 — ¡Horrible!

*2026-08-09, version 10.2*

La app es muy confusa y no sirve para pagar recargas y tienen un chat bot que no sirve para nada solo hace perder el tiempo, sale muchísimo mejor llamar desde la página wed y comunicarse con una persona real ya que está app no ayuda en nada, tuve que eliminarla porque me hizo enojar bastante.

### 5/5 — Finally Updated

*2026-08-01, version 10.2*

Used Simple Mobile For Over 10 years now and They Finally Fixed The App

### 5/5 — From

*2026-07-30, version 10.2*

It’s good

### 5/5 — Xb mm

*2026-07-02, version 10.2*

M bbupu bn

### 5/5 — Simple mobile

*2026-06-08, version 10.2*

It’s a great app loving it

### 1/5 — Won’t let me refill

*2026-06-03, version 10.1*

I contacted customer support and no avail , I compele the captcha thing and doesn’t even let me refill my service ?? Worst service ever , switching over to Verizon.

### 2/5 — Bill

*2026-05-14, version 10.1*

It’s take forever just to pay your bills on line

### 1/5 — Over complicated service

*2026-05-10*

Went to go pay my phone bill , and like every month my card was locked, click on there text messages links sent frequently, not 1 of them leads to paying my phone bill every month, this is the stupidest company I’ve ever dealt with, just allow us to try our card again , instead of saying records can’t find my phone number or account , through the link , they sent , just get metro, they know how to make paying for your phone bill less stressful, like why is this even a thing , probably Verizon, but this is spectrum service

### 2/5 — Glitchy inputs

*2026-05-05, version 10.1*

Drop down fields for payment card don’t work reliably. Can’t finalize selection to save info. Using iPhone 13, possibly iOS dependent?

### 5/5 — 100% satisfied

*2026-04-17, version 10.1*

I have been a 100% satisfied customer for years!

## Frequently asked questions about SIMPLE Mobile My Account

### What can I do with the SIMPLE Mobile My Account app?

The app allows you to manage most aspects of your wireless service. You can view your service end date, track your data usage, and renew your service using a credit card or PIN. It also offers features like auto-reup enrollment, stash management, credit card management, and adding/deleting devices.

### How do I get started with the app?

After downloading the app, you can log in if you already have a Simple Mobile account or create a new one. Once logged in, you'll have access to all the management features for your wireless service.

### Is the SIMPLE Mobile My Account app free to use?

Yes, the app is free to download and use. There are no additional costs associated with managing your account through the app. Any service renewals or purchases made through the app will be charged according to your Simple Mobile plan.

### Can I manage multiple devices on my account?

Yes, the app allows you to add or delete devices from your account. This feature helps you keep your account details accurate and manage which devices are associated with your Simple Mobile service.

### Where can I find a Simple Mobile store?

The app includes a retail locator feature that can help you find nearby Simple Mobile stores. This is useful if you need in-person assistance or want to purchase services or accessories at a physical location.

## Version history (last 5 releases)

### 10.3 — 2026-08-26

Performance and stability improvements.

### 10.2 — 2026-06-03

Performance and stability improvements.

### 10.1 — 2026-04-08

Performance and stability improvements.

### 9.1.8 — 2026-02-03

Performance and stability improvements.

### 9.1.7 — 2026-01-28

Performance and stability improvements.

## Apps similar to SIMPLE Mobile My Account

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [My Tracfone: Account Manager](https://appshunter.io/ios/app/my-tracfone-account-manager/id960103387) | 4.7 (55,261) | Free | Utilities |
| [Net 10 My Account](https://appshunter.io/ios/app/net-10-my-account/id960091021) | 4.8 (6,893) | Free | Utilities |
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| [Ultra Mobile](https://appshunter.io/ios/app/ultra-mobile/id1463041935) | 4.7 (13,957) | Free | Utilities |

## More apps by Verizon Value, Inc.

- [Straight Talk International](https://appshunter.io/ios/app/straight-talk-international/id642616748)
- [Telcel America International](https://appshunter.io/ios/app/telcel-america-international/id643082194)
- [Page Plus Global Dialer](https://appshunter.io/ios/app/page-plus-global-dialer/id875553664)
- [Net 10 My Account](https://appshunter.io/ios/app/net-10-my-account/id960091021)
- [My Straight Talk: Mobile App](https://appshunter.io/ios/app/my-straight-talk-mobile-app/id960098950)

All apps by Verizon Value, Inc.: https://appshunter.io/developer/642616791

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
