# Simple Transfer Pro - Photos — user reviews > 369 indexed App Store user reviews of Simple Transfer Pro by Rambax, LLC, rated 4.70/5 from 2,417 ratings. - Source: https://appshunter.io/ios/app/simple-transfer-pro-photos/id411292121/reviews - App overview in markdown: https://appshunter.io/ios/app/simple-transfer-pro-photos/id411292121.md - Rating breakdown: 5★ 2,133 · 4★ 150 · 3★ 27 · 2★ 14 · 1★ 93 ## What do users think of Simple Transfer Pro? Overall sentiment: positive **Pros** - 🚀 Fast and easy transfers - 👍 Simple and straightforward to use - 💡 Convenient wireless connectivity - 🚀 Quick and reliable file transfers - 👍 Seamless integration with devices - 👍 Excellent for photo/video backup **Cons** - 🐛 Occasional crashes or freezes - 🐛 Compatibility issues with newer iOS versions - 🐛 Unreliable connection or transfer failures - 🐛 Selective file transfer not always possible - 🐛 Changing file metadata not supported **Commonly reported bugs** - Transfers sometimes incomplete or corrupted - App crashes when transferring large files - Compatibility issues with newer iOS versions **Most requested features** - Ability to delete files from device after transfer - Support for transferring between multiple devices - Option to preserve original file metadata/timestamps - Improved error handling and recovery ## Newest reviews (12 of 369) ### 2/5 — Update problem *2026-02-17, version 7.5.4* The update asked me update everything again and again even though I updated. Finding a new transfer program You guys had something good and messed it up. ### 2/5 — MOV動画のEXIF、改善して下さい *2026-02-12* 動画をpcにMOVでダウンロードすると動画のEXIF情報が表示されない。何も。 それに、iPhoneとiPad間でdevice not found。写真が送れない。同じWi-Fi、同じバージョンなのに。 何とかして欲しい。 **Developer response:** Thank you for your feedback and we apologize for the inconvenience you've experienced. Please update both the Simple Transfer app on your device and the Desktop app on your computer to the latest versions. If the issue persists, please contact our support team through the app by going to the Settings tab > Help > Submit a Bug? This will allow us to investigate the issue further and assist you directly. ### 4/5 — Simple Transfer v4.0.1 Review *2026-01-25, version 7.5* I really loved v3.X.X, it’s just the UI wasn’t as clean as it could be, but the transfer speeds whew. Lightning fast. Now with 4.0.1, UI is super clean but MAN the transfer speeds are a ton slower and idk why! Super super slow. Note that my connection is and has always been via USB as well for a faster connection compared to the WiFi option, yet this is truly super super slow. For example, currently transferring a 548MB video from my iPhone to computer and it took nearly 4 minutes.. just for that. Way faster prior to update. ### 3/5 — Transfer used to be good *2024-02-10, version 7.4.10* But now it isn’t. It has become very temperamental and doesn’t connect easily. A shamr ### 5/5 — Советую *2023-05-03* Отличная программа для перекачивания видео фото на пк и обратно ### 5/5 — Worth every penny *2023-03-08, version 7.4.9* Simple to use and it works very very well. Don’t know what I would do without it. ### 5/5 — Best Transfer app!!! *2023-02-03, version 7.4.9* This app is amazing. It beats all the other photo/video transfer apps I’ve found. Don’t hesitate to give this a try. The rating says it all and it’s worthy of ⭐️⭐️⭐️⭐️⭐️ I wish I could try the photo cleaner portion before paying the $9.99. Needs a 3 day or similar trial before purchasing. 🤔😬 ⭐️⭐️⭐️⭐️⭐️ ### 2/5 — Still broken *2022-12-05, version 7.4.9* If it can’t copy all of the files it now shows/marks the ones it couldn’t download at the end but selecting the option to download those, say 3 failed files, still completely restarts downloading the thousands of files. Very frustrating, cancelling the new redownload of all the files clears the option to identify and download the failed files. So you can start over waisting hours or just give up and lose the files, since you need the space more. It’s better than iTunes, but it’s not great. Response to developer. I selected the Green button that said 3 items download, it proceeded to re-download the 2045 items, they did not all have check boxes on them either, I scrolled through and found one that did I didn’t try to find the other 2, I just selected the 3 items download option. Cancelling the download cleared the marked files that had errored on download and I was unable to re-identify them with the time I had left to work on the issue, forcing me to lose the 3 files as I had to delete all of them. The failure recovery options and resiliency of this app are lacking. If things don’t fail it works fine, but that’s frequently not the case. 2nd Response to developer: I didn’t come here for support, I came to report detailed reasons why I’m not fully satisfied with the product and hopefully help other potential users decide on the quality. I also provided clear usability feedback that is repeatable with this product. Your instructions are not follow-able for a number of reasons that should’ve been clear in my original post. I had already deleted the entirety of photos on my device prior to the original post, which I stated in my original post. Even if I hadn’t deleted the files, did you expect I was sitting with the app connected and/or somehow tracking 3 random files out of 2045? You have a use ability issue with this product that I’ve described, I don’t need, nor did I ask for support on this issue. I’d rather see you address the problem in future versions of the product. ### 5/5 — Best app ever. *2022-11-29, version 7.4.9* Can’t say enough about this amazing application so I will keep this short. I have a professional YouTube channel that I do hardware and gaming videos on and all my posts production is done with Simple Transfer. Simple Transfer says it all, it’s simple to use, time saving and has great features that make movie making fun and easy. ### 5/5 — Works very well *2022-11-22, version 7.4.9* The app has not let me down. It allows easy transferring of videos and photos to my computer. ### 4/5 — good but… *2022-10-22, version 7.4.9* When transferring photos from ipad to computer this program changes the original date of the photo to the current date which is now what I want. ### 5/5 — Great *2022-10-09, version 7.4.9* Great app i advice anyone who doesnt have icloud back up to use it ## Most critical reviews (10 lowest-rated) ### 1/5 — PC Übertragung *2026-07-12* Seit dem letzten Update kann ich von meinen IPhone 11 keine Dateien zum PC übertragen. Bitte korrigieren ! ### 1/5 — Simple to use, not anymore *2026-02-22, version 7.5.4* They took a program that was very easy to use to a program that’s not reliable and very hard to get to download pictures. Used this program for years. Guys you screwed this up. Now looking for new software. ### 1/5 — Additional charge after purchase *2026-01-12, version 7.4.13* I bought this based on the description which included the cleaner. Then upon using the app I was told to pay additional $9.99 for the cleaner. NOT COOL ### 1/5 — veteran paid user also frustrated *2024-10-21, version 7.4.10* been a paid user for years but lately the apps have not been connecting to each other i’ve tried multiple routers and multiple devices as well as usb to lightning cable mode. none of them work anymore it’s been over a year since the last update, i feel like maybe the app must need a security update to keep working with apple updates gonna contact support ### 1/5 — No Longer Works *2024-06-16, version 7.4.10* I bought and paid for this app, used it for years, and all of a sudden it’s dead. Doesn’t work any more. ### 1/5 — Works when it wants to *2023-06-12, version 7.4.10* Works when it wants to. Need to use cable now ### 1/5 — Buggy trash *2023-05-06, version 7.4.10* I selected 7470 photos/videos, after downloaded the zip file and unzipped it, there are only 7445. Some HEIC photos are damaged (couldn’t open), I then downloaded a single failed-to-open photo, still can’t open, but if I download the same photo from iCloud, it’s all good. I paid $30 for this buggy trash, please don’t repeat my mistake. ### 1/5 — Works sometimes… *2023-03-22, version 7.4.9* Worked once… ### 1/5 — Funktioniert mit iOS 14 nicht mehr! *2022-09-11* Völlig unbrauchbar unter iOS 14.6. ### 1/5 — Simple Transfer Pro *2022-08-20, version 7.4.9* Tried to use this app toTransfer photos from an iPad to Samsung S22 ultra.There are large amount of data yeah wasn’t up to the challenge and couldn’t handle it. I’m trying to get my money back from Apple but no avail. ## Most praised reviews (10 highest-rated) ### 5/5 — Good software *2026-06-24, version 7.6.3* Helps with down loading with the iPhone 17 pro windows down loader won’t let me control where the files goes this software dose ### 5/5 — An Essential Tool *2026-02-17, version 7.5.4* I use this app all the time, both at work and at home for getting photos and videos quickly onto the pc in a format I can use right away. The gallery view means I can browse and snip. Alternatively, I can bulk convert and download to jpg or mp4. It has been a bulletproof part of my daily workflow. ### 5/5 — Klasse App die tut was man erwartet *2026-01-31* Tolle App die hilft die Bilder und Videos kabellos aufs Windows Gerät zu übertragen. ### 5/5 — Great update!! *2026-01-31, version 7.5.1* Awesome and much needed update!!! The rating says it all and it’s worthy of ⭐️⭐️⭐️⭐️⭐️ I wish I could try the photo cleaner portion before paying the $9.99. Needs a 3 day or similar trial before purchasing. 🤔😬 ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Transferir fotos *2025-04-18* Simplesmente o melhor app para transferir fotos e vídeos ### 5/5 — I’ve been looking for this app for years *2024-08-01, version 7.4.10* Omg it works so well! Finally. I have spent way too many hours trying to get videos off of my iPhone. This thing is beautiful! ### 5/5 — Best iPhone App Ever *2024-06-27, version 7.4.10* If you struggle with getting your photos and videos from your iPhone to your windows PC. This app makes it so simple, fast and easy. Very hassle free. BEST APP EVER!!!! ### 5/5 — Best app for photo transfers *2024-05-19, version 7.4.10* Not one messed up photo ever! ### 5/5 — Must have *2024-05-11, version 7.4.10* One of the very best apps on the store. A must have. By far the easiest way to transfer photos and videos from iPhone to the computer without cables, iTunes etc. Quick and easy. Works even within secure WiFi environments. Highly recommended. ### 5/5 — Fantastic App *2023-06-03, version 7.4.10* Never fails to do the task allotted to it. I have desktop PC's and IPhones and IPads and simple transfer pro makes it quick easy and seamless for getting things from one to the other. Photo's , videos , music , docs and files . Just enter the website address it gives you and let Simple Transfer Pro do all the heavy lifting. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*