# Simplehuman V1 — manage subscriptions and shop

> Shop home goods with AR visualization and auto-replenishment. (iPhone/iPad app by simplehuman.)

- Source: https://appshunter.io/ios/app/simplehuman-v1/id943280497 (this page in markdown: same URL + `.md`)
- Developer: [simplehuman](https://appshunter.io/developer/943280496)
- Category: Shopping
- Price: Free
- Rating: 4.53/5 from 1,056 App Store ratings · 90 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 100 MB
- Languages: American English
- Released: 2015-03-31
- Data updated: 2026-11-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/simplehuman-v1/id943280497/reviews.md

## What is Simplehuman V1?

Shop our full product lineup including online-only exclusives. Using Augmented Reality (AR), see what products would look like anywhere in your home before you buy. Activate auto-replenishment of custom liners and soap refills so you never run out. Adjust, pause or cancel deliveries at any time - with no commitments.

## Key features

- Shop full product lineup
- Augmented reality visualization
- Auto-replenishment of refills
- Flexible delivery management
- Online-only exclusives

## What do users think of Simplehuman V1?

Reviews of Simplehuman V1 are mostly negative: the Shopping app is rated 4.5/5 from 1.1K App Store ratings. What users like most: quick order placements, intuitive and easy to navigate. Top complaints: buggy and crashes frequently, requires phone number to use, no email-only option. Summarized from real user reviews.

**Pros**

- 🚀 Quick order placements
- 👍 Intuitive and easy to navigate
- 🛒 Augmented reality feature helpful for visualizing products
- 💳 Supports Apple Pay

**Cons**

- 🐛 Buggy and crashes frequently
- 🔒 Requires phone number to use, no email-only option
- 🛒 No shopping cart, can't add multiple items
- 💳 Apple Pay not working for many users
- 🔍 Poor search and navigation, missing key features

**Commonly reported bugs**

- Login/verification process not working
- Shipping address always marked as invalid
- App crashes when trying to remove items from cart
- Duplicate order notifications

**Most requested features**

- Add shopping cart functionality
- Sync app and website orders/account
- Improve checkout process and payment options
- Provide email-only registration option

## Is Simplehuman V1 safe?

Simplehuman V1 appears safe based on user ratings. The AppsHunter Safety Score for Simplehuman V1 is 90 out of 100. This assessment is based on 1,056 user ratings, with an App Store average of 4.5 out of 5. Of 1,056 App Store ratings, 88.1% point to a safe experience, 1.5% suggest some concerns, and 10.4% point to a risky experience.

## Is Simplehuman V1 legit?

Simplehuman V1 appears to be a legitimate app. The AppsHunter Legitimacy Score for Simplehuman V1 is 93 out of 100 points across 7 verification signals from App Store and developer data.

## Recent user reviews (10 of 90)

All indexed reviews: https://appshunter.io/ios/app/simplehuman-v1/id943280497/reviews.md

### 4/5 — Simple process

*2026-05-14, version 2.0.66*

Great products but Apple Pay doesn’t work.

### 2/5 — Poor design

*2026-04-22, version 2.0.66*

I don’t like how you navigate in this app. Is it so simple it’s difficult?

### 4/5 — I like

*2026-03-18, version 2.0.66*

Me gustan los productos solo que deberían de ser más duraderos los sensores y meter más colores dorado con blanco

### 5/5 — Liners

*2026-02-08, version 2.0.65*

Awesome trash can Best ever the liners are well made and durable

### 1/5 — Truly terrible

*2026-01-25, version 2.0.63*

Sign in every time you open it - very buggy.

### 2/5 — Website

*2025-12-17, version 2.0.63*

I find your website hard to navigate.  I wanted to order size M odor control trash bags. When I finally found the right trash bags it gave me only 1 option.  It did not even tell me how many were in the order.

### 1/5 — Response to my Reiview

*2025-11-30, version 2.0.63*

U guys can’t even do that right! Send me to some link to attempt to speak with your outsourced, third party, incompetent staff. Again, pathetic.
App hasn’t gotten better - quite possibly the worst shopping experience ever.

### 2/5 — Beautiful design; rough UX

*2025-10-29, version 2.0.62*

Cart was invisible until a recent update. Now the “checkout” button appears in some areas of the app and allows you to view your cart, but you can’t open items in your cart to verify product details. Apple Pay checkout fails with an error message about billing address, but I don’t have this issue with Apple Pay checkout anywhere else. And after this error, of course my cart disappears. 

I would have prioritized checkout flow over the animation for the bag liner size selection screen.

**Developer response:** We’re sorry to hear about the issues with checkout. Our support team is here to help—reach us via live chat or text from 8 AM - 5 PM (Mon-Fri) PST at https://www.simplehuman.com/pages/contact-us, or email us anytime. Thank you for your feedback.

### 1/5 — Great products, terrible app

*2025-07-12, version 2.0.60*

I have multiple trash cans. I use the liners because they fit perfectly, though they are expensive. Having the right size is convenient. For all the great gadgets, they can’t seem to get the app right. I can’t add new liners to a subscription or even place an order. You can’t build a shopping cart, you have to buy various items separately. Shopping is free but makes more sense if they come together. Hopefully they will get the app right one of these days.

**Developer response:** Thank you for your feedback. Please stay tuned for future updates that allow you to add multiple refillable items to the cart.

### 2/5 — Paper towels

*2025-07-11, version 2.0.60*

I love everything I have gotten from Simplehuman
However, I’ve been trying to get the paper towels for the pressure arm towel holder for months. 
Why can we not get them? 
I would really love someone to tell me why.

## Frequently asked questions about Simplehuman V1

### Does Simplehuman V1 have ads?

No, Simplehuman V1 is ad-free, allowing for an uninterrupted shopping experience.

### What devices does Simplehuman V1 support?

Simplehuman V1 is currently supported on iPhone devices.

### How often is Simplehuman V1 updated?

The latest version is 2.0.68, last updated on November 10, 2026. Updates are generally frequent to improve performance and add features.

### What is the age rating for Simplehuman V1?

Simplehuman V1 has an age rating of 4+, making it suitable for a wide range of users.

### What payment methods does Simplehuman V1 support?

The app supports Apple Pay, which is a convenient option for quick checkouts. However, some users have reported issues with Apple Pay functionality.

### Can I use Simplehuman V1 without providing a phone number?

No, the app requires a phone number for use and does not offer an email-only sign-up option, which has been a point of user dissatisfaction.

### What are the main complaints about Simplehuman V1?

User reviews indicate frequent crashes, issues with Apple Pay, and a lack of a shopping cart feature, preventing users from adding multiple items at once.

### What do users like about Simplehuman V1?

Positive feedback highlights quick order placements, an intuitive and easy-to-navigate interface, and the helpfulness of the augmented reality feature for visualizing products.

## Version history (last 5 releases)

### 2.0.68 — 2026-11-10

Bug fixes and improvements.

### 2.0.67 — 2026-06-04

Bug fixes and improvements.

### 2.0.66 — 2026-03-12

Bug fixes and improvements.

### 2.0.65 — 2026-02-04

Bug fixes and improvements.

### 2.0.64 — 2026-01-27

Bug fixes and improvements.

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## More apps by simplehuman

- [simplehuman mirror](https://appshunter.io/ios/app/simplehuman-mirror/id1451252054)

All apps by simplehuman: https://appshunter.io/developer/943280496

## Related topics

[simplehuman](https://appshunter.io/ios/topics/simplehuman) · [simplehuman mirror](https://appshunter.io/ios/topics/simplehuman-mirror)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-13.*