# Simplii Financial

> Mobile banking app for bill payments, fund transfers, and international money sending. (iPhone/iPad app by CIBC.)

- Source: https://appshunter.io/ios/app/simplii-financial/id581352806 (this page in markdown: same URL + `.md`)
- Developer: [CIBC](https://appshunter.io/developer/351448956)
- Category: Finance
- Price: Free
- Rating: 4.00/5 from 74 App Store ratings · 253 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 143 MB
- Languages: American English, French (France)
- Released: 2012-12-13
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/simplii-financial/id581352806/reviews.md

## What is Simplii Financial?

Bank on the go whenever you want with the Simplii FinancialTM award-winning app.

 

Pay bills, transfer funds, send, request and receive money in Canada for free using Interac e-Transfer®, order foreign cash and send money internationally to over 90 countries with no transfer fees†.

 

And that’s not all!

 

Check out exclusive offers waiting for you and apply for products and accounts including a Foreign Currency Savings Account, allowing you to save in U.S. Dollars, Euros, Pounds, Yuan, Philippine Pesos or Rupees. Also, manage balance and credit alerts – as well as set custom marketing preferences – chat with an available live agent, and much more.

 

Simple, convenient and secure – it’s time to start your engines!

  


LANGUAGES

Supports English



PRIVACY

Your privacy and security comes first. Learn more about how Simplii is committed to protecting you by visiting https://www.cibc.com/en/privacy-security.html



LEGAL

By downloading the Simplii Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system's default settings or the settings you have selected. The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics ; (ii) affect preferences or data stored on your device; and collect, use and disclose personal information as set out in our Privacy Policy. You can withdraw your consent at any time by uninstalling this App. For assistance, contact Simplii Financial at the mailing address or contact information below.

 

"Simplii Financial" is a division of CIBC. Banking services are not available in Quebec.



CONTACT

For your banking questions, please visit: https://www.simplii.com/en/contact-us.html


Simplii Contact Centre: 1-888-723-8881


Address: Simplii Financial, PO Box 603 Station Agincourt, Toronto, ON, M1S 5K9


Website: https://www.simplii.com/en/home.html

 

© Interac e-Transfer is a registered trademark of

Interac Inc. Used under license.

 

†Simplii foreign exchange rates apply.

## Key features

- Pay bills
- Transfer funds
- Send/receive money internationally
- Order foreign cash
- Apply for accounts
- Manage alerts
- Chat with live agent

## What do users think of Simplii Financial?

Overall sentiment: negative

**Pros**

- 👍 Easy to use interface
- 🚀 Smooth performance
- 💳 Convenient banking features

**Cons**

- 🐛 Frequent login issues
- ⚠️ Buggy updates
- 💸 Excessive fees
- 🤖 Poor customer service

**Commonly reported bugs**

- App freezes during login
- Mobile deposit not working
- Notification badge not clearing

**Most requested features**

- Dark mode option
- Transaction notifications
- Improved account management tools

## Recent user reviews (10 of 253)

All indexed reviews: https://appshunter.io/ios/app/simplii-financial/id581352806/reviews.md

### 4/5 — Easy to use to do e-transfers but unable to do e deposit with cheques recent glitch

*2026-07-08, version 7.65.2*

Simplii has been great to use in term of transferring between accounts, sending e-transfers, and setting up bills. However, recently I’m unable to do an edeposit, every time I open my camera to take a photo through the app, I see a white or light grey screen and can’t see the camera view. But my camera app is working fine. Something is off and I’m up to the recent update. Let me know if is an issue for others and how this can be fixed, thanks!

### 1/5 — Disappointed by the support team

*2026-07-07, version 7.65.2*

Terrible bank! I called them to dispute a fraudulent transaction on my account in April, it’s now July and they say they made a mistake and ended up not filing the chargeback yet I have been waiting thinking they’re doing an investigation

### 1/5 — Terrible app, especially if you are travelling

*2026-06-21, version 7.64.2*

If you plan on using the app to manage your finances while
you are out of the country, you absolutely need to enable push notifications. Despite many attempts and spending almost an hour on the phone with Simplii support, this just cannot be done. A quick online search shows that it’s a known problem.

### 3/5 — room for improvement

*2026-06-07, version 7.64.2*

please add transaction notifications as a feature!!!!

### 3/5 — Quit being creepy, asking for my ID verification

*2026-06-06, version 7.64.2*

It’s incredibly invasive and idc what excuse you make.

### 1/5 — Bad app, now so buggy it freezes

*2026-06-01, version 7.64.2*

Still BAD. Can’t get in. Requires a phone call or text, which doesn’t work.  Deletes the push notification settings. Can’t get in. Cant set my phone for push notifications, bait my old one. CIBC updated their app and works far gooder than this junk. 

Another update. Frequently can’t login. I sign in, it send a push notification code and then just hangs, never logging in. This happens 90% of the time. Very buggy and poor. The app says there is new security and yet it doesn’t work any better. And clearly they don’t read these or care. 


Can’t get in even with their push notifications which always work.  The app just hangs on login. 

Don’t have issues with other banks on any of my devices. 

CIBC/Simplii is now a joke.
Tangerine app is better and more stable.

### 1/5 — Unusable once you sign out

*2026-05-27, version 7.64.2*

I cannot use the app anymore after my card number changed when Simplii updated the branding on the card and sent me a new card. The new card has a new number and the login fields on the app are not accessible once you log out. I cannot enter my card number and password or click the log in button. It is completely unusable now.

### 5/5 — Good

*2026-05-11, version 7.62.4*

Easy to understand user interface. Allows for e-transfers and banking services

### 1/5 — AVOID ! Absolutely Useless

*2026-05-01, version 7.62.4*

I haven’t had my account for a week yet and I’ve already been insulted, brushed off or ignored … they are not equipped or trained to help someone with disabilities… their only email has no ability to actually help anyone

### 2/5 — E-Deposit Feature is Broken

*2026-04-09, version 7.62.4*

When I try to use it, I just get a white rectangle on my screen. It no longer activates my camera.

## Frequently asked questions about Simplii Financial

### What can I do with the Simplii Financial app?

The app allows you to bank on the go by paying bills, transferring funds, sending and receiving money within Canada for free using Interac e-Transfer. You can also send money internationally to over 90 countries without transfer fees and order foreign cash.

### Are there any fees associated with using the app?

The app itself is free to download and use. Sending and receiving money within Canada via Interac e-Transfer is free. International money transfers also have no transfer fees, though Simplii foreign exchange rates apply.

### What types of accounts can I apply for through the app?

You can apply for various products and accounts directly through the app, including a Foreign Currency Savings Account where you can save in U.S. Dollars, Euros, Pounds, Yuan, Philippine Pesos, or Rupees. Exclusive offers may also be available.

### Is the app secure?

Yes, the app emphasizes privacy and security, stating that your privacy and security come first. You can learn more about their commitment to protecting you by visiting the provided CIBC privacy and security link.

### What devices is the Simplii Financial app compatible with?

The app is available for download on mobile devices. By downloading, you consent to automatic updates and upgrades which may depend on your device's operating system settings. The app may also affect preferences or data stored on your device.

## Version history (last 5 releases)

### 7.66.2 — 2026-07-22

We’re always looking to make our Mobile Banking app better so we’ve fixed some bugs to improve reliability and performance. Make sure you regularly update your app for the best possible experience!

### 7.65.2 — 2026-06-24

We’re always looking to make our Mobile Banking app better so we’ve fixed some bugs to improve reliability and performance. Make sure you regularly update your app for the best possible experience!

### 7.64.2 — 2026-05-27

We’re always looking to make our Mobile Banking app better so we’ve fixed some bugs to improve reliability and performance. Make sure you regularly update your app for the best possible experience!

### 7.62.4 — 2026-04-01

We’re always looking to make our Mobile Banking app better so we’ve fixed some bugs to improve reliability and performance. Make sure you regularly update your app for the best possible experience!

### 7.62.3 — 2026-03-18

We’re always looking to make our Mobile Banking app better so we’ve fixed some bugs to improve reliability and performance. Make sure you regularly update your app for the best possible experience!

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All apps by CIBC: https://appshunter.io/developer/351448956

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
