# Simplii Fusion Mobile — user reviews

> 7 indexed App Store user reviews of Simplii Fusion Mobile by Simplii, rated 2.50/5 from 28 ratings.

- Source: https://appshunter.io/ios/app/simplii-fusion-mobile/id1503713876/reviews
- App overview in markdown: https://appshunter.io/ios/app/simplii-fusion-mobile/id1503713876.md
- Rating breakdown: 5★ 9 · 4★ 1 · 3★ 2 · 2★ 0 · 1★ 16

## Most critical reviews (7 lowest-rated)

### 1/5 — Awful do not ever download

*2025-04-16, version 1.2.43*

This app is the worst

### 1/5 — Bad Experience

*2025-01-22, version 1.2.40*

Our office has been using this app for several weeks and it continues to have bugs for us on a daily basis. There is a delay in sound when answering phone calls. It doesn’t connect seamlessly with the virtual phone. Among other issues. The tech team makes attempts at solving the problem, but acknowledges that there are known bugs that they are working out. I would not recommend for businesses who take client phone calls and don’t want to be apologizing all day.

### 1/5 — What even is UX design?

*2024-03-13, version 1.2.24*

Whoever has designed the app, the extension, or really any Simplii program (or icon) seems to be stuck in the early 2000’s. The UX is a nightmare and makes the app just plain bad to use.

That might not be a problem if the app functioned better than it looks, but that’s sadly just not the case. I really hope they take some time and put some real effort or money into hiring more competent UX designers and app developers so their platform people pay to use can actually be used easily, effectively, and most importantly efficiently.

### 1/5 — doesn’t work

*2024-01-20*

when you answer a call or someone answers your call. you cannot here yourself or others

### 5/5 — Great company

*2025-07-10, version 1.2.43*

The team is super responsive to feed back and the needs of its users. I’ve seen the functionality improve dramatically.  They do amazing at accommodating special circumstance and communicating. I would %100 recommend.

### 5/5 — Great!

*2025-07-10, version 1.2.43*

Great app, takes some getting used to but is super nice to use once you get the hang of it. I am able to use my cell phone to do everything with clients.
Matt has been amazing to work with, he always finds a way to fix my issues.

### 5/5 — Roof guy

*2025-07-09, version 1.2.43*

They have a setting where if I’m in a choppy data area, I can route calls via my wireless carrier.  It’s made calling in bad areas much better.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*