# Simplilearn: Online Learning — user reviews > 298 indexed App Store user reviews of Simplilearn by Simplilearn Americas LLC, rated 4.40/5 from 1,044 ratings. - Source: https://appshunter.io/ios/app/simplilearn-online-learning/id963042747/reviews - App overview in markdown: https://appshunter.io/ios/app/simplilearn-online-learning/id963042747.md - Rating breakdown: 5★ 758 · 4★ 119 · 3★ 40 · 2★ 34 · 1★ 93 ## What do users think of Simplilearn? Overall sentiment: negative **Pros** - 🚀 Great learning platform - 👍 User-friendly app - 💡 Helpful courses - 🚀 Convenient mobile learning - 👍 Good content quality **Cons** - 🐛 Buggy app performance - 🔇 Audio/video issues - 🤖 Poor customer service - 💰 Expensive courses - 🚫 Misleading marketing **Commonly reported bugs** - Frequent app crashes - Incomplete course progress tracking - Unresponsive search functionality - Compatibility issues on older devices - Inability to download/access certificates **Most requested features** - Add captions and subtitles for accessibility - Improve course progress tracking across devices - Provide more language options - Enhance mobile app functionality to match web version ## Newest reviews (14 of 298) ### 1/5 — No sound for iPhone 11 Pro *2025-08-23, version 9.15.56* Really wanted to use this app can’t get sound to work. ### 1/5 — Videos with no sound *2025-08-22, version 9.15.56* I have to use my laptop or tablet in order to have sound. This app doesn’t provide sound on videos on my phone. ### 1/5 — Prepare for spam calls *2025-07-22, version 9.15.55* I completed my CSPO through Simplilearn and now get several calls a week from spoofed local numbers trying to upsell me on classes. Spam emails despite unsubscribing numerous times. I’ll be using other providers for our team going forward. Updated: despite requesting they stop calling every time, I still get several calls a month from them. This behavior speaks volumes. ### 1/5 — No sound?! *2025-07-12, version 9.15.55* Why??! ### 1/5 — Issue in software and I lost 44k, please solve the issue *2025-07-03* I purchased PMP course with exam voucher. When I enrolled they told me after 3 months the voucher has to “claim“ and after that within one year, I can use it (15 months in total). I claimed it within 3 months but Simplilearn’s website was throwing error and not allowing me to apply it again. Looks some API fail issue in their system when I asked their executive they confirmed that I can give the PMP exam any time in these 15 months of time frame, and he promised me that he will do it from backend and not to worry on this website issue, so I got busy in office work. After 12 months when I asked Simplilearn’s about my exam voucher, the executive got changed, and no one was entertaining me on my exam voucher. I have investigated more than 44 thousand and I am following up with them last three four months for my exam voucher which is my right, to take it and go for PMI PMP exam. But still they are not giving positive reply on it. I earned this money with hard work, sweat and tears, is my money went in vain? And most importantly why should I pay for your software issue? **Developer response:** Hello there, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at socialsupport@simplilearn.com with your registered contact details. We will help you at the earliest. ### 4/5 — Problem with videos *2025-06-25, version 9.15.54* Kindly fix the bug ### 1/5 — Prepare for spam calls *2025-05-31, version 9.15.54* I completed my CSPO through Simplilearn and now get several calls a week from spoofed local numbers trying to upsell me on classes. Spam emails despite unsubscribing numerous times. I’ll be using other providers for our team going forward. ### 1/5 — Long-time customer-disappointed. Avoid! *2025-05-26, version 9.15.54* Paid $999 for full TOGAF 10 courses with both exam vouchers. Got only Foundation. Support was vague, unhelpful, and closed the case unresolved. Service quality has dropped badly. Avoid. UPDATE 26-May: The reply from you customer delight team was disappointing and ignoring the original email came from sales that stated the promise of full training including practitioner. ### 1/5 — Trash *2025-05-10, version 9.15.53* I decided to try it out and do an ai course. But after watching more than half of the video I can safely say I haven’t learned anything. Poorly spoken language. Heavy accent, a lot of unnecessary junk in the course. And drawing with a pencil tool on the screen. The guy is just reading the slides and trying to explain something with a pencil. No thank you I got better things to do. ### 1/5 — Bad service *2025-05-08* I’ve been trying to reach out with the team (Kumar Jay Kishan) for the past week with no luck. It honestly feels like the team was super responsive only until the registration was done — and after that, it’s like I don’t exist. I was hoping for some guidance or support post-registration, but I haven’t heard back despite multiple attempts. It’s disappointing, especially after the effort and trust I put in at the beginning. I really expected better communication and follow-through. **Developer response:** Hello there, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at socialsupport@simplilearn.com with your registered contact details. We will help you at the earliest. ### 1/5 — Not accessible *2025-03-27, version 9.15.52* In this day and age of powerful internet tools, it is disappointing SimpliLearn cannot provide subtitles for their videos. You sure enough have customers who are hearing impaired and need that to be able to take your courses. ### 4/5 — Captions needed, please! *2025-02-05, version 9.15.52* Love learning on this app! However, without CC available on videos, it lacks accessibility. Would love to see this feature added! ### 4/5 — Good learning *2025-01-17, version 9.15.52* Great learning Most enjoyable ### 2/5 — Certificate is not eligible *2024-12-25, version 9.15.52* I have finished my course but the certificate is not eligible ## Most critical reviews (10 lowest-rated) ### 1/5 — Very disappointing and unacceptable experience. *2026-06-14, version 9.15.59* Very disappointing and unacceptable experience. I have been waiting more than 6 months for a refund of a large exam fee. I have sent many follow-ups and spent countless hours trying to get this resolved, but the issue is still not fixed. Communication has been poor, delays have been endless, and the whole process has wasted a huge amount of my time. I am now preparing to lodge complaints with Pearson VUE, NSW Fair Trading, and any other relevant authorities until this matter is resolved. Based on my experience, I would advise anyone considering Simplilearn to be very careful, read the refund terms closely, and keep records of all communications. What should have been a simple refund has turned into months of frustration and stress. ### 1/5 — Endless Calls *2026-05-19, version 9.15.59* Do you enjoy endless telemarketing calls? ### 1/5 — Not helpful *2026-04-27, version 9.15.59* I don’t recommend taking any course on simplilearn ### 1/5 — Sound problem with iphone *2026-03-26, version 9.15.58* The vide plays in mute. Cant find sound/volume button when video is playing. Works in pc. Apps not working. ### 1/5 — Fake Promises and Worst platform *2026-03-19* Me and my Brother enrolled in Simplilearn based on my recommendation, and I genuinely regret suggesting this platform. Unfortunately, their experience has been just as disappointing—if not worse. Before enrollment, the sales team made very attractive promises about dedicated support, career guidance, and job assistance. They assured continuous follow-ups and a smooth learning experience. However, once the course was purchased, none of these commitments were fulfilled. My friend has been struggling to get even basic support. Calls and messages are either ignored or receive very delayed and unhelpful responses. There is no proper mentorship or guidance, and the learning experience feels completely neglected. The course content does not match the expectations set during the sales process, and there are hardly any meaningful updates. The promised job assistance is nowhere to be seen, making the entire experience frustrating and misleading. It feels like the platform focuses only on selling courses rather than delivering value. Seeing my friend go through the same issues after trusting my recommendation is extremely disappointing. I would strongly advise others not to fall for their sales pitch. Please be careful before investing your money, as the reality is very different from what they promise. ### 1/5 — very bad platform for course *2026-03-19* I had a terrible experience with Simplilearn, and I strongly advise others to think twice before purchasing any course from this platform. Before enrolling, their sales team made big promises about full support, continuous guidance, and regular follow-ups for job assistance. They were extremely convincing and spoke very politely to ensure I purchased the course. However, once the payment was made, everything changed completely. There has been almost no support at all. Calls go unanswered, responses are delayed or completely ignored, and there is no proper guidance as promised. It feels like they only care about making the sale and not about the student’s learning or career. The course content itself is also disappointing, with very limited updates and no real value compared to what was advertised. The so-called job assistance is practically non-existent. What makes it worse is their rigid refund policy, which leaves you stuck even after such a poor experience. It honestly feels like false promises were made just to take money from customers. Overall, this has been a complete waste of my hard-earned money. I would not recommend Simplilearn to anyone. Please be cautious and do thorough research before trusting their claims. ### 1/5 — It is a SCAM *2026-02-02* Simplilearn is running a massive bait-and-switch scam. I joined their Cybersecurity course 8 months ago, coming in with 6 years of solid experience in Backup and Storage. During the sales process, their executive Prithvi Gowda explicitly promised me that my past experience would be counted and that the course was designed to bridge my seniority into the security domain. He assured me my 6 years would not go to waste. It was a total lie just to take my money. Now that the course is over and I’m in their "job assistance" phase, their tone has completely changed. They are now telling me I will be treated as a fresher and should only expect a fresher’s salary package. This is pure fraud. 1. If they had been honest at the start, I would never have wasted a single rupee on this course. 2. They wait until they have your money and your time before telling you that they plan to reset your career to zero. 3. Their "Job Assistance" is a joke that ignores your professional history. If you are an experienced professional looking to pivot, DO NOT TRUST THEM. They don't care about your career; they only care about their sales targets. They are demeaning experienced professionals by trying to push them into entry-level roles after promising otherwise. Simplilearn, you have cheated me of my time and money. **Developer response:** Hi there! We're sorry to hear about your experience. We'd like to understand more about what went wrong and address it on priority. Please help us with your registered contact details via socialsupport@simplilearn.net so we may look into this for you. ### 1/5 — Waste of time *2025-12-21, version 9.15.56* I have completed 76% a course that requires 75% completion for unlocking the certificate. The certificate is still locked. There’s is no method/way to unlock it. ### 1/5 — Cheaters be careful *2025-12-08, version 9.15.56* They sent me and expired voucher pass almost took 40,000 from me. Every time I raised a query, they kept sending some expired for the exams, and finally I had to leave it because I didn’t have the energy to fight. Stay away from these guys. If you want to do, let’s say PM P, buy a course in Udemy for thousand rupees or less and directly enrolled in the PMP course from PM P. This will receive you at least ₹10,000, which you can give to this CHEATERS ### 1/5 — Customer Service *2025-09-04, version 9.15.56* It’s possible now to speak with someone. It’s extremely frustrating. I need to get an extension. I’m redirected to a chat but it isn’t a live person. This is horrible. I can no longer send an email for assistance. It’s through AI chat. I just need help which is impossible to get. ## Most praised reviews (10 highest-rated) ### 5/5 — Simplilearn *2026-07-11, version 9.15.59* Excellent and very useful skills ### 5/5 — Good site for learning *2026-04-01, version 9.15.58* This is the best way to learn something in our free time and also this is so useful for students who really want to learn something new. ### 5/5 — Great *2026-03-31, version 9.15.58* Excellent Platform for learning ### 5/5 — Best *2026-01-28, version 9.15.56* Best training ### 5/5 — Great courses easy to learn will do again just as refresher love you can do at your own pace *2025-05-10, version 9.15.53* Great love this ### 5/5 — Good app *2024-12-18, version 9.15.52* Thank you ### 5/5 — Simplilearn Platform *2024-11-19, version 9.15.52* I really liked the interface which is very easy to navigate and everything is self explanatory. The content and system is unique and awesome. Thank You. ### 5/5 — Simplilearn *2024-09-20, version 9.15.51* Simply the best 😊 ### 5/5 — Great App *2024-09-08, version 9.15.51* Simplilearn is a platform with a well tailored program that enhance with skills needed for career breakthroughs. ### 5/5 — Wow 🤩!! *2024-07-06* I have used this app for my extra learning & profile building purpose. This app provides various types and sources of learning in different topics and the concepts are clear. My small feedback is you may provide subtitles for each and every videos, it would be useful. Since I faced the problem I have shared this. I hope my feedback will be useful for you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*