# Simply to Impress — user reviews > 25 indexed App Store user reviews of Simply to Impress by PlanetArt, rated 4.90/5 from 2,473 ratings. - Source: https://appshunter.io/ios/app/simply-to-impress/id6476118934/reviews - App overview in markdown: https://appshunter.io/ios/app/simply-to-impress/id6476118934.md - Rating breakdown: 5★ 2,279 · 4★ 121 · 3★ 46 · 2★ 12 · 1★ 15 ## What do users think of Simply to Impress? Overall sentiment: positive **Pros** - 🌟 Amazing quality - 🚚 Quick shipping - 💯 Excellent communication - 👍 Easy to use and customize - 🎨 Fresh and classic designs **Cons** - 🤔 Misleading promotions - 💰 Unexpected additional charges - 🕰️ Slow website performance **Commonly reported bugs** - Incorrect discount application - Compatibility issues with older devices **Most requested features** - Improved zooming for design preview - Ability to personalize multiple cards at once ## Newest reviews (6 of 25) ### 5/5 — Love Simply to Impress ♥️ *2024-12-08* I have been using Simply to Impress for years. They have never disappointed!! Great quality and fast shipping plus I always get a nice promos!! I will continue to be a customer in the future. **Developer response:** Thank you for the great feedback about our site and we are happy to know that you are satisfied of our services and promos! Our customer care team is always happy to provide support to customers so if you need help, just reach out to us! ### 5/5 — Best calendars!! *2024-11-19* I am beyond thrilled with the quality & communication throughout the process. I am so excited to give my client her “pawsitively delightful “ calendar. 10 stars from me **Developer response:** We are so happy to know that you have enjoyed using our app and that the product met or possibly exceeded your expectations. Thank you for being a valued customer! ### 5/5 — Easy, pretty reliable *2024-11-18* This is my fourth year ordering from Simply to Impress. Have been happy every year and able to find affordable designs that I’m happy with and still look classy and high quality. Easy enough to edit and order from my phone through the app. Only wish for improvement would be to be able to zoom in more to preview designs in work. Will continue to use Simply to Impress as long as their prices remain competitive and their designs stay fresh and classic. **Developer response:** Thank you for the feedback! Happy to know you have been a longtime customer, but have enjoyed our new app. We have taken note of your suggestion to offer the ability to zoom and review the cards thru the app. We appreciate your insight, and the 5-star rating! ### 5/5 — Beyond thrilled! *2024-11-17* The cards came quickly, they are beautiful and just loved how they were boxed.. so classy and well done! **Developer response:** We are so very happy to know that we have met or possibly exceeded your expectations! Thank you for the kind review, and the 5-star rating! ### 5/5 — Christmas cards *2024-11-14* My husband and I have used “Simply to Impress” for many many years and have always been 💯 satisfied…and then some. **Developer response:** We're thrilled to hear that you're loving the app and appreciate your continued business! Our team is happy to hear we've been able to provide cards you and your family love, and we appreciate your kind comments. Please don't hesitate to reach out to us at any time if we can help with any issues or questions! Thank you, again! ### 5/5 — Simply Honest! *2024-10-10* This has been the 3rd time I have ordered from Simply to Impress! Love the email reminders with special sales, and free shipping if we order early before the Christmas rush! I usually don’t think about the Christmas pictures until after Thanksgiving! Thanks for the October reminder! I love that the website is super easy. Especially the price! No hidden fees. You can see the discount for each picture right away. The website also has an assistant you can ask questions and you can also request a live person if you have questions! I went to the competitor’s website Shutterfly… they say “starting at $0.98 per picture… but when I want to order 50, it ends up to be $3.26.I know the more pictures you order the lower the cost. According to the table 400-1,000 cards it’s $1.66 each. Where were the $0.98 price? The only thing nice about it is that they put your own personal picture on each of the different cards all at once to choose from as sample to help you decide. Simply to impress only can personalize one card at a time. When you receive the cards, it comes in a beautiful box! Thank you!! Carolyn Kishihara **Developer response:** We appreciate your feedback so much and thank you for being a loyal customer! ## Most critical reviews (10 lowest-rated) ### 1/5 — Satisfaction NOT guaranteed *2026-08-23* Five years of multiple orders and good product. Now they have stubbed their toe with a poor order and won’t “guarantee 100% Satisfaction”, only a partial solution. I am 100% DISAPPOINTED in their customer guarantee. List this customer to another company. Boo hiss. **Developer response:** Thank you for your honest feedback. We sincerely apologize that your recent experience fell short of the service and quality you’ve come to expect from us over the past five years. Your feedback is important to us, and we will be sharing it with our team so we can review what happened and identify ways to improve. We genuinely appreciate the opportunity to have served you over the years and regret that this experience has left you disappointed. ### 1/5 — Never received order *2026-01-08* I ordered Xmas cards from this company. They arrived. I thought everything was great until I went to put them in envelopes and realized they don’t send enough envelopes for my order. And I special ordered envelopes with addresses on them. I idiotically let it go and ordered a second round of cards. My second order for cards: I never received my order and customer service did absolutely nothing about it but tell me to wait. They are time sensitive cards and are now useless. And they had the audacity to ask me to review the product they never sent me? What is wrong with this company? **Developer response:** Hello, thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must be, especially for time-sensitive cards. If you're open to it, please contact us at socialcare@Planetart.com, and our team we'd be happy to look into possible resolution for your order. Our sincere apologies for all the trouble this has caused. ### 1/5 — It’s OK *2025-12-01, version 1.14.1* the editing process is poor for mailing letter. The review of your card is not correct. It just not a very good app and takes a lot of patience to get through the process ### 1/5 — Transaction was in USD and not advertised as USD *2025-05-24* Just bought a set of baby announcements. They didn’t show that the cost was in USD at any point in the checkout, only found out when the credit card transaction went through. I am not impressed. **Developer response:** We're so sorry for the confusion and frustration caused. We understand how important transparency is. While pricing is shown in USD on the shopping cart page before checkout, we apologize if this wasn’t clear. As we're a US-based company, all transactions are processed in USD. Please email us at customercare@simplytoimpress.com. We’d be happy to help further! ### 1/5 — Poor customer service *2025-04-23* I placed in order in the morning and decided that I wanted to add more to my order - it shows that it’s in process still but they charged me the full additional shipping (which h I had ordered to rush) for the additional 25 cards. Each time I e ordered through simply to impress I am less then impressed **Developer response:** We're terribly sorry for the recent experience you've had and appreciate your review. The ability to combine orders can sometimes depend; but we are always happy to check into what we're able to do to ensure your experience is a positive one. We'd like to investigate this and ask that you contact us at socialcare@planetart.com for further assistance. Thank you! ### 1/5 — First time customer *2024-12-09, version 1.4.2* My Google search came up with 50% off cards. I took all the time to create my card only to know that it was going to be 35% off. Your customer service person was not helpful. I’ve been a Shutterfly user for years. I was disappointedin your website. It took quite a long time to download the pictures for an ornament that I thought your ornaments were $10 and ended up being $11.50. ### 2/5 — Ordering via app promo was rip-off *2025-03-06* I received a message that $3 would be deducted if I ordered via app — but it wasn’t, and no place existed on my order to put the request. Bummer. I’ve ordered lots of cards from this company. **Developer response:** We're very sorry to hear that your promotion did not apply correctly and appreciate your feedback. This is an uncommon bug, and one we'd like to investigate. At your convenience, please email us at customercare@simplytoimpress.com and we'll be happy to help. We hope to hear from you soon! ### 3/5 — Great Prices *2026-04-04* The app has a great interface, however having to add the back to practically every card was hard. If I knew that my back of the card was actually my front then I would have tried to arrange it that way. I also would have used the address and mail option, but all I could picture is the wrong side getting put forward when you pull the card out. Also, in making your second side you can’t use any special fonts or features. I would have loved a specific feature but the context of the invitation was too important and I just made my front font with what was available to me. **Developer response:** Thank you for the thoughtful feedback. A couple of clarifications that might help next time: To add content to the back, choose a double-sided card and then open the Back tab in the designer to add photos and text and pick a background; you can also preview the back anytime by going to your Cart, selecting Edit/Review, and opening the Back tab. The back side supports photos, text, and background choices, though certain specialty fonts and features may be limited depending on the design. Also, please feel free to email customercare@simplytoimpress.com with further questions or concerns. Thanks again! ### 3/5 — A Little Trouble This Year *2026-01-10* I’ve ordered from Simply to Impress for at least 5 years. I’ve always been extremely pleased with the ease of ordering, the price, the quality & the end product. I just place my order for HNY cards and I must say I was very frustrated when I was trying to get the information on the card and in the right place. I started over numerous times. I haven’t had any issues before with ease of placement of my desired text. I’m very anxious to see the finished product. **Developer response:** We’re very sorry to hear about the frustration you experienced while placing your recent order, especially after being a loyal customer for so many years. We truly appreciate your continued support and apologize for the inconvenience you encountered when trying to enter and position your card details. We will do better, and your feedback will be shared with our team so we can improve the ordering experience. If you have any other issues or questions, please don’t hesitate to email us at customercare@simplytoimpress.com. We’re happy to help and sincerely apologize for the inconvenience. ### 5/5 — Great Apps *2026-04-29, version 1.18.0* Nice to have this app to send happiness to my friends. ## Most praised reviews (9 highest-rated) ### 5/5 — Lost in the mail *2025-12-22* Our order was delivered to the wrong address and could not be recovered. The company reprinted the cards and re-sent by expedited mail all at no extra charge. ### 5/5 — Everything you need in one place *2025-12-14* Bought all my wedding invites and cards, thank you cards and now our first Christmas card with our baby boy. I won’t use any other site for customized cards. ### 5/5 — Love it! *2025-11-27* In love with all the different designs and great quality holiday cards. In addition their prices are fair and photos arrive in less than a week. This is our second year ordering from Simply to Impress! Highly recommend them. ### 5/5 — Love! *2025-11-23* Every year for the past 7 I have ordered our family Christmas cards & each year I am so happy with them once they come in! My favorite tradition every Christmas is taking our pictures and ordering a Christmas card to see how our family has grown! ### 5/5 — Best place to order picture cards *2025-11-11* I cannot believe how easy it is to order cards from Simply to Impress. I always needed help in previous years downloading pictures to the computer, sizing it just so, adding fonts and wording. Simply to Impress makes it so easy. I did it all from my phone! Thank you so much 🩷 ### 5/5 — Outstanding! *2025-09-26, version 1.12.0* I am so totally impressed with the cards I’ve gotten from STI. Love the quality and the details are always right! 500/10 ### 5/5 — Beautiful! *2025-09-10* It is easy and amazing cards!!! ### 5/5 — Everything I’ve ordered is amazing! *2025-04-30* I’ve ordered grad announcements and now 4 banners from here and the quality is amazing! If there’s an issue they are very communicative and shipping has been quick. ### 5/5 — Outstanding!! *2025-03-12* We enjoyed making our daughter’s graduation announcements and it was very simple to customize. Thank you so much for the great promo savings as well. We will order again **Developer response:** Thank you for your kind words! We're so happy to know that you enjoyed customizing and that the process was simple for you. We truly appreciate your support and look forward to helping you with your next order! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*