# SimplyBank — user reviews > 22 indexed App Store user reviews of SimplyBank by SimplyBank, rated 4.70/5 from 690 ratings. - Source: https://appshunter.io/ios/app/simplybank/id784099767/reviews - App overview in markdown: https://appshunter.io/ios/app/simplybank/id784099767.md - Rating breakdown: 5★ 593 · 4★ 43 · 3★ 20 · 2★ 5 · 1★ 29 ## What do users think of SimplyBank? Overall sentiment: negative **Pros** - 🚀 Easy bill payment functionality - ⚡ Quick balance checking - 💳 Convenient money transfer features - 👍 User-friendly interface when working **Cons** - 🐛 Frequent app crashes and freezes - ⚠️ Constant maintenance downtime - 🔐 Persistent login authentication issues - 📱 Compatibility problems with iOS updates - ❌ Check deposit feature unreliable - ⚠️ White screen loading errors - 🔄 Inconsistent app performance - 📵 App becomes unresponsive frequently **Commonly reported bugs** - App crashes on iOS 16 update - Login fails with correct credentials - White screen on app launch - Check deposit feature unavailable - Username not saving on older iOS versions - Instant balance feature not working - App incompatible with older iOS versions - Requires password re-entry for transfers - Phone number verification blocking transfers **Most requested features** - Clarify pending charge balance deduction logic - Improve app stability and reliability - Fix credential storage and retention ## Newest reviews (5 of 22) ### 1/5 — No way to check account since update *2021-03-21, version 19.3.20* Went to check my account and had to update and it had me update to a simply bank app and now I can’t login ### 1/5 — App “goes down” ALL THE TIME *2021-01-29, version 19.3.20* Step it up Simply Bank. I have an account with 3 different banking institutions and your app is the only one that seems to be down constantly for maintenance. So frustrating!!! ### 1/5 — Terrible app *2018-03-22, version 8.0.236* This is basically a way to check your balance. Anything beyond that is useless. You sign in to the app then to transfer money new accounts you must put in your password again. But the problem is that once you put the password in it tells you to call customer service and will not allow you to transfer funds. This is a useless app. ### 1/5 — iPhone *2017-01-02, version 6.0.1716* Currently running ios10 on the iPhone 7. The username will not save and instant balance is not working. ### 1/5 — will not work on my device *2015-09-02, version 4.6.37* I have an iPod running iOS 8.4.1 ## Most critical reviews (10 lowest-rated) ### 1/5 — Never works *2023-03-29* The app is always down. You can’t ever check your account info. Useless. ### 1/5 — IOS Update broke it *2022-09-20, version 22.1.50* Since the 106 16 update on my Iphone, I can no longer use the app. It will open to a white screen and then crash, or just open up and then when I go to log in it will crash! Please release an update that solves this issue !! ### 1/5 — iOS 16 update issues *2022-09-19, version 22.1.50* Since the iOS 16 update the app has stopped loading. It will try to load up but instantly crash. Very annoying. It worked flawlessly before. ### 1/5 — Broke *2022-09-16, version 22.1.50* It never works. It’s always brown ### 1/5 — Stopped working *2022-05-20, version 21.3.40* Worked great at first now can’t sign in keep getting a phone number to call ### 1/5 — worst banking app ever *2022-01-24, version 21.2.70* I have been a simply bank client for 3 years now and I’m very disappointed in this app. After I type my password & username in correctly, it still will not let me login. Step it up simply bank!! ### 1/5 — Terribly *2021-12-14, version 21.2.70* Never works. ### 1/5 — Only works sporadically *2021-11-11, version 21.2.70* Only works sporadically. Have had lots of issues especially the past couple of days. ### 1/5 — The reason I’m switching banks *2021-10-07, version 21.1.52* This is the MOST annoying banking app I’ve ever seen or had to use. I will be moving all of my money out of my accounts into navy federal by the end of the year. Always under maintenance, never able to let me login, I always have to call to get stuff done. It’s just sad, and pathetic, and I’m over it ### 1/5 — Won’t keep my Credentials *2021-08-22, version 19.3.20* It’s done this too me before and I’m done with this app, it keeps on saying my info is invalid and wrong when I litterly was otp with the people at simply bank to help me fix my account now it’s doing it again I’m fed up with this app it’s completely worthless and they need to fix that ## Most praised reviews (7 highest-rated) ### 5/5 — They take us and our money. *2024-05-03* Good service. ### 5/5 — Confusing *2020-03-27, version 19.3.20* I am always confused if “pending” charges are already subtracted from my available balance, or not! ### 4/5 — 28 year user of this bank *2021-02-09, version 19.3.20* Love the app makes paying bills so easy also can check my-balance in a flash. ### 4/5 — Mobile Banking App *2016-11-28, version 6.0.1716* Love the new instant balance! Good to pay bills I forgot, transfer money and even send a popmoney. Especially good on weekends! ### 2/5 — Check deposit *2022-12-16, version 22.1.103* App always says this feature unavailable when you try to deposit a check. Sometimes can’t login. Very undependable app. ### 2/5 — some issues *2022-09-16, version 22.1.50* overall a pretty good banking app compared to most. recently after the ios16 update, i cannot check my account. in general the app works when it wants to and is always having some problems. to put simply, work on your application. ### 2/5 — App no longer works *2022-09-15, version 22.1.50* It acts like it wants to load and then nothing, goes to a white screen. Very frustrating!! Now I’ve got to go on the website just to see my bank account --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*