# SimplyCare — Connect with our practice.

> Virtual front door for a primary care practice, enabling communication and appointments. (iPhone/iPad app by Hopdoc LLC.)

- Source: https://appshunter.io/ios/app/simplycare/id1550941936 (this page in markdown: same URL + `.md`)
- Developer: [Hopdoc LLC](https://appshunter.io/developer/1538900658)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 3.40/5 from 10 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 46 MB
- Languages: English, Spanish
- Released: 2021-01-29
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/simplycare/id1550941936/reviews.md

## What is SimplyCare?

"The SimplyCare app is like having a virtual front door to our SimplyCare primary care practice in Mt. Juliet, Tennessee. It’s specifically designed to be the easiest way for patients to communicate with us right from their smartphone or tablet. As a patient using the SimplyCare app you’ll be able to:

MESSAGE US. Convenient and secure two-way communication with our office when a phone call isn’t necessary.

SEE US THROUGH VIDEO VISITS. Schedule a video visit by finding available times in your SimplyCare app's calendar. Or, see us right away if we are currently taking virtual video visit walk-ins. The app will let you know if we're available now. SimplyCare’s secure, reliable, high-quality video visits let you see us for many common medical issues when a trip to our office isn’t necessary or possible.

GET NOTIFICATIONS AND REMINDERS. The SimplyCare app will let you know when you’ve received a new message from us or have an upcoming appointment scheduled.

MAKE PAYMENTS. View and pay outstanding balances with the click of a button.

Try the SimplyCare app today--it's absolutely FREE."

## Key features

- Secure messaging with practice
- Schedule video visits
- View available virtual walk-ins
- Receive notifications and reminders
- Make payments for outstanding balances
- Virtual front door to practice

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/simplycare/id1550941936/reviews.md

### 5/5 — Time Saver

*2024-07-31*

I love this app! It’s super easy to use, and scheduling a virtual doctor appointment is SIMPLE! Even better is the ability to hit the 'see now' button to schedule a quick visit when I have a few extra minutes. After selecting ‘see now,’ you get sent to a virtual waiting room (I’ve never had to wait more than a few minutes to connect with Dr. Mehta). I also love that I can add my son’s profile to the app, so setting up an appointment for him is just as easy. Plus, I can store my FSA card on file, so I don’t have to look for my card—it’s all within the app. Gone are the days of driving across town and sitting in a waiting room—this app is perfect for me and my family. The only thing I miss is seeing everyone at the SimplyCare office.

This app, Dr. Mehta, and the entire SimplyCare staff are amazing. I love this app and this office!

### 5/5 — Awesome!

*2024-07-31*

Makes talking to my doctor incredibly easy to do. Great app 10/10!!

### 5/5 — Convenient and easy to use!

*2024-07-30*

I love this app.  It has made appointments that do not require blood work or testing much more accessible and convenient.

### 1/5 — SimplyCareless

*2024-02-16*

I’ve been trying to use this app for several years and I find it to be one of the most frustrating apps I have ever used.  While I’m not a tech genius I am a regular user of technology and I am a capable troubleshooter.  I regularly host meetings online and am generally pretty competent at this.  I have even attempted to call the developer to get some outside perspective and nothing seems to help.

The biggest problem is it crashes on login on almost every device.  I have followed as much advice as I can find to fix this.  I have checked for updates, deleted and downloaded it fresh, cleared memory caches, and even reset devices.  I have used this on 3 different iPhones and 2 different iPads…some that were freshly wiped and brand new devices.  Still crashes.  

Oddly, it does run on my laptop but often has microphone connectivity issues.  I have also had trouble getting the app to use my stored payments requiring me to type it in every time even though I am staring directly at the saved payment info.  It sometimes struggles to find my providers ID number.  

My doctor uses this app for all virtual visits and the front desk claims that most patients have no problems with it.  I’m sure they’re right but ’ll have to take their word for it as it is a clunky Hail Mary of an app even when it doesn’t crash. 

For me it is very frustrating as I cannot participate in my healthcare in a convenient way that accommodates my busy schedule.  At this point I’ve wasted enough hours of my life troubleshooting this app, trying to find solutions and waiting for patches or updates; my solution is just to pretend it’s 2004 and not 2024 and tell myself I’m not missing out on anything as I’ve basically given up hope that SimplyCare app is going to function for me.

## Frequently asked questions about SimplyCare

### What can I do with SimplyCare?

SimplyCare allows you to securely message your practice, schedule and conduct video visits, receive appointment reminders, and make payments for outstanding balances. It acts as a virtual front door to your primary care provider.

### Is SimplyCare free to use?

Yes, the SimplyCare app is absolutely free for patients to download and use. There are no charges associated with accessing its features for communication and appointment management.

### Does SimplyCare have ads?

No, SimplyCare does not contain advertisements. The app is designed to provide a seamless and uninterrupted experience for patients interacting with their healthcare practice.

### What devices are supported by SimplyCare?

SimplyCare is currently supported on iPhones and iPods. Future updates may expand compatibility to other devices.

### How often is SimplyCare updated?

The app was last updated on September 12, 2024, with version 2.0.1. This indicates ongoing development and support from the developer, Hopdoc LLC.

### What is the age rating for SimplyCare?

SimplyCare has an age rating of 4+, making it suitable for a wide range of users. This rating suggests content is appropriate for young children and older audiences.

### How does SimplyCare compare to calling the practice?

SimplyCare offers a more convenient and secure way to communicate for non-urgent matters compared to phone calls. It also enables video visits, which are not possible over a standard phone call.

### Can I see my medical records through SimplyCare?

The provided description focuses on communication, video visits, reminders, and payments. It does not explicitly mention functionality for viewing detailed medical records within the app.

## Version history (last 5 releases)

### 2.0.1 — 2024-09-12

This release includes stability and performance improvements.

### 2.0 — 2024-09-02

This release includes stability and performance improvements.

### 1.1 — 2023-05-15

User can now delete their account from the app.

### 1.0.3 — 2021-03-22

- Resolved the issue of date selection while booking the appointments.

### 1.0.2 — 2021-03-15

- Added feature to turn on/off video and audio while video call with doctor
- Minor Bug fixes and UI improvement

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## More apps by Hopdoc LLC

- [Hopdoc](https://appshunter.io/ios/app/hopdoc/id1538900656)

All apps by Hopdoc LLC: https://appshunter.io/developer/1538900658

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
