# SimplySmart Home by Switchmate — user reviews > 26 indexed App Store user reviews of SimplySmart Home by Switchmate by Switchmate Inc., rated 1.60/5 from 31 ratings. - Source: https://appshunter.io/ios/app/simplysmart-home-by-switchmate/id1345559960/reviews - App overview in markdown: https://appshunter.io/ios/app/simplysmart-home-by-switchmate/id1345559960.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 25 ## Newest reviews (14 of 26) ### 1/5 — Incompatible with own product; do not buy *2020-12-20, version 4.1.7* Does not work with light switches ### 1/5 — Useless *2020-12-12, version 4.1.7* Don’t waste your time or money! Can’t even find the device once you have the app. ### 1/5 — Wish I knew! *2020-12-07, version 4.1.7* Can’t connect to light switches from my iPhone which is why I bought it in the first place! Why else?! Ugh ### 1/5 — Not compatible with light switches *2020-11-23, version 4.1.7* Bought light switches from Amazon but the app does not pair with switches. Useless product ### 1/5 — Fix (add) the switchmate toggle to app.., *2020-11-06, version 4.1.7* Why did I even buy this if I cannot use your product? I would like a refund please. The app and product are totally useless. ### 1/5 — Why sell a product that doesn’t work ? *2020-06-24, version 4.1.7* Returning . These are useless if the app doesn’t support them . ### 1/5 — So mad *2020-03-04, version 4.1.7* My iPhone keeps saying switchmate coming soon when I’m trying to pair the smart light switch. If it doesn’t work, what the hell is the point of buying it?!! ### 1/5 — Zero functionality *2020-02-02, version 4.1.7* This cannot operate the switchmate in any way. Please fix this and I’ll change to 5 stars ### 1/5 — Basically useless *2020-01-05, version 4.1.7* Why does this not work with the light switches? Cannot add light switches which would allow Alexa to work. Only the older app that does not support Alexa is available for these devices. Update is needed ### 1/5 — ITS A SCAM *2020-01-05, version 4.1.7* I bought their “smart” outlet thing and when I click connect it says coming soon! It’s a scam, just pure garbage ### 1/5 — App is not finished/functional *2019-12-05, version 4.1.7* When I tried installing my first device, the pop up notification said “switchmate notification coming soon...” This is a huge bummer as it makes the wall outlet devices totally useless. Would not recommend buying until the app gets updated. ### 1/5 — Does not work with Switchmate Lightswitch *2019-11-24, version 4.1.7* Such a disappointment. Product seems great, can turn any light switch into a smart switch. But the light switches only work with the old app, not the SimplySmartHome app. And Amazon Alexa only links with Simply Smart Home. ### 1/5 — This app doesn’t work *2019-11-05, version 4.1.7* Return the product right away. Obviously not ready to be released to the public. I have the light switch and when I went to add it via the app it says coming soon. I tried all the problem solving techniques and no difference. Then I went to send a email via the app and after writing a detailed email I got a error when it was to be sent!! Returning it to Home Depot ASAP! ### 1/5 — Doesn't Work *2019-09-15, version 4.1.7* The plug-in outlet does not pair up. Forget about using Vince control. I have bought several of there products and they seem to be getting worse. ## Most critical reviews (10 lowest-rated) ### 1/5 — Total garbage don’t waist your money n this junk *2024-10-24, version 4.1.7* No customer support at all the cube will not stay online keeps disconnecting even with a very strong wi fi signal all within 25 feet keeps looking for a wi di signal the will not connect we tried blink and others all hook up and work 100 % thus cube and this zip that’s supposed to be connected to the cube will not connect in any way this is a total joke total garbage we have had this garbage for over a year and have never been able to get it to work at all no support from these people at all ! ### 1/5 — Do not buy their switches, does not work!!!! *2024-04-08, version 4.1.7* Do not buy! ### 1/5 — joke of app *2023-06-14, version 4.1.7* what is this joke of an app?? ### 1/5 — Snap on smart power outlet *2022-11-06, version 4.1.7* Bought 2 at Home Depot. They do not pair with the app. In fact the app says coming soon. I bought these last year and never installed because I was moving. Trying for the first time, total waste of time and money ### 1/5 — 2 years and Light switches aren’t on the app *2022-09-29, version 4.1.7* It’s been at least two years and the Switchmate app still shows that light switches are “coming soon”. What a joke! I bought 6 of these and I really want my money back at this point! Do not buy these! ### 1/5 — Do not buy their product *2021-10-25, version 4.1.7* I bought seven… Yes seven Cube camera at Home Depot as they had them on Clearance for $60. After getting all the firmware updated done and setting them up. Only two of the seven worked. Then after a day only one of the seven cameras worked. They are a complete time waister. The app is not bad if the cameras worked. However you need to pair the cameras with every phone or tablet separately. If you mounted the camera on your house and wanted to pair it with a new phone or tablet, you would have to bring the camera down and pair it. Could you imagine doing this if you had more then one camera. DON’T BUY THIS PRODUCT! ### 1/5 — No option for smart switch *2021-05-11, version 4.1.7* I bought this with high hopes of it being easy. I’m now an hour in trying to figure out why I can’t connect ! This is ridiculous !! I can’t even control it, and when I click on the option on the app it says “coming soon” WHAT DO YOU MEAN COMING SOON?!?! I have it right here !!!! ### 1/5 — Doesn’t work *2021-03-22, version 4.1.7* I downloaded this app because the old one doesn’t allow the switchmate switch to work with either google or Alexa. And this one is worse. It only says “Coming Zoon” for everything ### 1/5 — False advertisement!!! *2021-02-27, version 4.1.7* I bought a smart light switch and the page says it’s compatible with Alexa, turns out it does not! ### 1/5 — Garbage *2021-01-01, version 4.1.7* I purchase the cube camera which came together with a power outlet and a switch close to two years ago so no chance returning even if a week ago the store probably would not taken them back for reason the average reviews gives 1.9 star So for a third time it is I’ll try getting them all paired and functioning I see still two app are needed so in anticipation of the same results as to the previous failures not to jinx the situation to the contrary because I paid money and want positive results over a year it’s been updating more development everything except positive results or recalling if the result are favorable so will be a deserving change in my review that I promise. ## Most praised reviews (2 highest-rated) ### 5/5 — Great for the front door *2019-02-27, version 4.1.5* We had heard stories of packages being stolen from front porches, so I looked into different security cameras. This one looked great because of the super long battery life and wireless setup, so we gave it a try. Works perfectly and the app has been super easy to use. And I like that I can get another camera for the back door and control it from the same app. Works great. ### 2/5 — Not finished and hasent been updated in a year *2020-09-03, version 4.1.7* Can not connect light switches or wall outlets do not buy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*