# Simpro Mobile

> Field service management app for job updates, time tracking, and quotes. (iPhone/iPad app by Simpro Software PTY LTD.)

- Source: https://appshunter.io/ios/app/simpro-mobile/id1419936837 (this page in markdown: same URL + `.md`)
- Developer: [Simpro Software PTY LTD](https://appshunter.io/developer/525679384)
- Category: Business
- Price: Free
- Rating: 4.30/5 from 104 App Store ratings · 136 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 156 MB
- Languages: American English
- Released: 2018-08-27
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/simpro-mobile/id1419936837/reviews.md

## What is Simpro Mobile?

Connect the field to the office with Simpro Mobile and enhance the efficiency of your team.

Achieve end-to-end operations management with Simpro Premium, a complete job management software solution for your business. 

The Simpro Mobile app gives field staff the ability to do more on the job. Update job details, access site and asset history, view timesheets and present quotes with ease. 

FIELD SERVICE FEATURES:

Enhance your field processes with Simpro Mobile, an end-to-end field app. Streamline field service workflows, manage customer assets, increase first-time fixed rates and enhance the customer experience.

* Live scheduling updates
* Record travel time and time spent on-site
* Access scheduled and assigned, as well as search for any pending or progress jobs.
* See who else is scheduled to be on-site for the job
* Status changes, such as a completed job card, will trigger workflow processes for office staff
* Offline functionality
* Invoice and accept payments in the field, with different options including cash or credit card payments (Square Payments integration available depending on location)
* Click-to-call site and job details
* Pre and post-audits for enhanced safety
* Pause work to stop the clock at any time
* Comprehensive asset management
* Inventory management
* Add notes, photos and other attachments with immediate sync to office
* Capture staff and customer signatures and email a signed job card directly to any contact
* High accuracy GPS navigation


TIMESHEET FEATURES:

Build a workforce of time-savvy staff. Easily track costs throughout project and service work, and provide scheduling information to field staff to maximise productivity.

* Clock on and off daily
* Create new time blocks for quotes, jobs and activities
* Use pre-defined travel schedule rates (eg after hours or long distance) to categorise travel time
* Add or edit billable and non-billable work hours in real-time or retrospectively
* Update records in real-time or retrospectively for billable and non-billable work
* Easily spread time between multiple cost centres based on hours or percentage of working time
* Access site, customer and schedule notes along with other key details such as activities, job descriptions and cost centre information
* Copy time blocks for employees, contractors and plant equipment
* View multiple weeks including past, current and upcoming scheduled time.
* Compare work scheduled and completed to identify and rectify unaccounted blocks of time or conflicts

CUSTOMER QUOTE AND SALES FEATURES

Upsell and close more sales in the field with Simpro Mobile.

* Add images, videos and manuals to create visually appealing quotes on the fly
* Offer multiple quote options such as basic, intermediate and premium
* Incorporate memberships and other services with standard pricing and savings displayed
* Apply add-on pricing for discounted rates such as for multiple or same-day services 
* Email quotes and invoices to the customer

## Key features

- Live scheduling updates
- Time tracking for jobs and travel
- Offline functionality
- Invoice and payment acceptance
- Customer quote creation
- Asset and inventory management
- Signature capture and job card emailing

## What do users think of Simpro Mobile?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Comprehensive features
- 🚀 Efficient workflow
- 👍 Helpful for organizing work
- 👍 Great app for the job

**Cons**

- 🐛 Buggy and glitchy
- 🐛 Frequent crashes and data loss
- 🐛 Unreliable time tracking
- 🐛 Poor offline capabilities
- 🐛 Unintuitive navigation

**Commonly reported bugs**

- Time entries resetting unexpectedly
- Job details and notes disappearing
- Attachment and photo upload issues
- Calendar and date selector problems
- Frequent app freezes and crashes

**Most requested features**

- Ability to create custom dropdown menus
- Improved job note management
- Better asset history and quoting features
- Dark mode option
- Streamlined time and material entry

## Recent user reviews (10 of 136)

All indexed reviews: https://appshunter.io/ios/app/simpro-mobile/id1419936837/reviews.md

### 1/5 — Absolute terrible app

*2026-07-16*

Terrible app…hit save on work completed notes every time but it still deletes notes at random. No support from app providers, they don’t care nor want to spend any money on fixing the app. They will tell you to pay for the AI upgrade to fix bugs. Bug fixes shouldn’t have to be paid for by upgrading. Be prepared to do things multiple times due to app deleting notes at random.

### 1/5 — Drains Battery

*2026-07-01*

Since the new update phone’s battery life has significantly gone down even with minimal use and my phone alerts me that the app is tracking even when not in the app even though it is selected to use only in app. And constantly being notified the I have arrived and left site when I haven’t.

### 1/5 — Poor App

*2026-06-04, version 17.3.7*

The app is unclear, looses information regularly, hard to read on job sites, not adaptable and the no modern interface or intuition. Terrible use or lack us use of AI. Garbage and I am advising my board to dump the whole system. Wish I could give a zero.

### 1/5 — Poor, glitchy

*2026-06-04*

I’ve used Simpro now for several years and in that time I watched it go from strength to strength, lately however the app is almost unusable with constant crashes, glitching, assets hidden, AI features that are unnecessary and don’t even go there if your off line etc honestly at this point I think I’ll be going back to paper or a different app 
One really odd thing I find is that at the same time each day the app crashes and becomes totally unusable for a solid hour it’s like they are doing app maintenance 
Avoid until it’s fixed or go to service titan

### 1/5 — Absolute pain in the backside

*2026-05-12, version 17.3.4*

Everything about it is bad

### 1/5 — Full of bugs

*2026-04-28, version 17.3.1*

I I gave one star because I can’t give a rating less than that

### 2/5 — Avoid

*2026-04-28, version 17.3.1*

Constantly crashing and never updating times, always displaying error codes what a terrible app

### 1/5 — Nightmare

*2026-04-27*

Have to use this app for work and it routinely crashes; our technicians are constantly having issues with it. If you’re typing notes and tab away from the app, there’s a 50% chance they’ll be gone when you return to it. Constantly getting calls from our office asking why we’re not onsite because even though we’ve marked the job as started, the connection with our server is terrible and unreliable. Every day there is a new problem to deal with, every day some new random garbage. If your internet connection isn’t just good, but continuously good, this app is completely unusable.

### 1/5 — Worse and worse

*2026-04-21, version 17.3.1*

It’s a horrible experience for mobile app users, the time selection wheel is horrid. Years after year this program gets worse for the technicians in the field that have to put up with this bs app.

### 5/5 — Great apps

*2026-04-12*

Easy and quick data input every work details

## Frequently asked questions about Simpro Mobile

### What does Simpro Mobile do?

Simpro Mobile connects field staff to the office, enhancing team efficiency. It allows field personnel to update job details, access site history, track time, manage assets, and create quotes directly from their mobile devices.

### What are the key features of Simpro Mobile?

Key features include live scheduling updates, the ability to record travel and on-site time, offline functionality, invoicing and payment acceptance, customer quote creation with visual aids, asset and inventory management, and signature capture for job cards.

### Is Simpro Mobile free to use?

Based on the provided information, the app is listed as 'free'. This typically means the application itself can be downloaded and used without an upfront purchase cost.

### What kind of businesses is Simpro Mobile designed for?

This app is ideal for businesses in the field service industry, such as contractors, technicians, and service providers. It aims to streamline workflows, improve productivity, and enhance customer experience for companies with mobile workforces.

### Can I use Simpro Mobile without an internet connection?

Yes, Simpro Mobile offers offline functionality. This allows field staff to continue updating job details, tracking time, and performing other tasks even when they do not have an active internet connection. Data will sync once connectivity is restored.

## Version history (last 5 releases)

### 17.6.0 — 2026-08-21

Prevent payroll errors and revenue leakage with new mobile timesheet locking rules that block technicians from altering submitted time, notes, and materials after approval.

### 17.5.0 — 2026-08-16

Bug fixes.

### 17.4.1 — 2026-07-27

Bug fixes

### 17.4.0 — 2026-07-14

Bug fixes

### 17.3.11 — 2026-07-01

Bug Fixes

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## More apps by Simpro Software PTY LTD

- [simPRO Connect](https://appshunter.io/ios/app/simpro-connect/id525679381)
- [LaserPro Connect](https://appshunter.io/ios/app/laserpro-connect/id884887073)
- [simPRO eForms](https://appshunter.io/ios/app/simpro-eforms/id1446377493)
- [simPRO LITE](https://appshunter.io/ios/app/simpro-lite/id1638275880)
- [Simpro Digital Forms](https://appshunter.io/ios/app/simpro-digital-forms/id6463597096)

All apps by Simpro Software PTY LTD: https://appshunter.io/developer/525679384

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*