# Simpson Travel — user reviews

> 3 indexed App Store user reviews of Simpson Travel by FAR & WIDE LIMITED.

- Source: https://appshunter.io/ios/app/simpson-travel/id1492119981/reviews
- App overview in markdown: https://appshunter.io/ios/app/simpson-travel/id1492119981.md

## Most critical reviews (3 lowest-rated)

### 1/5 — Can’t log in

*2025-05-13, version 4.5.2*

The app says enter your user ID. Not clear what that is - could be your email address that you use to log in to the website? Could be your booking ref? Went to the website to see if that explained it. The website has an FAQ which says… go to the app to find out! So I gave up and came here to vent!

### 2/5 — Terrible authentication design.

*2025-05-11, version 4.5.2*

Please redesign your authentication process. Having to combine your booking ref and surname as means of authentication is bizarre in this day and age. Make it 2 factor. It doesn’t instil confidence in the rest of the app design or how you’re securely handling PII.

### 5/5 — Excellent app with holiday info

*2022-03-10, version 3.2.9*

Get everything you need on the app - local info, travel arrangements, Villa information. Excellent step forward for simpson.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*