# SIMS Pocket > Secure mobile access for alarm central station personnel and clients. (iPhone/iPad app by SIMS, Inc..) - Source: https://appshunter.io/ios/app/sims-pocket/id418471671 (this page in markdown: same URL + `.md`) - Developer: [SIMS, Inc.](https://appshunter.io/developer/418471674) - Category: Business, Productivity - Price: $9.99 - Rating: 1.70/5 from 13 App Store ratings · 40 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 9 MB - Languages: American English, Dutch, French (France), Greek, Russian, European Spanish, Turkish - Released: 2011-02-11 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/sims-pocket/id418471671/reviews.md ## What is SIMS Pocket? The SIMS Pocket Edition application is an iPhone application that when used with the SIMS iServer allows secured access for Alarm Central Station personnel, service technicians, installers and the central station clients. This application is for use only by authorized personnel and will only work with Alarm Central Stations supported by software from SIMS, Inc. Features supported by SIMS Pocket Edition are as follows: • Access is controlled using the standard Operator Maintenance screen in SIMS. The WEB operator type limits what reports/functions they can perform. • Dealers can access all their accounts (and only their accounts) with one login. Customers are restricted to just their account number. Accounts can be searched by Number, Name, Address and Class. • Numerous styles of history reports, summary account listings and full database reports. • Installation personnel can use the app to enter zones and contacts during installation, thereby improving accuracy of information since it can be approved on site by end users. • Dealer technicians can modify Premise Name, Physical Address, Mailing Address, Email Address, Zone and Contact information. • End Users can modify Premise Name, Physical Address, Mailing Address, Email Addresses and Contact information. • Technicians can place accounts on test, monitor signals being sent during testing, then return account off test with out Central Station assistance. • Technicians can see a list of the current Pending Work Orders which is sorted by the closest to their current location. • Dealer, Customer and Service Work Order History Reports for streamlining daily operations. • Complete audit trail of activity performed by users written into SIMS II/III/SQL history as well as detailed access logs. • Data sent between the server and app uses a 1024 bit encryption protocol to protect the data being sent. App is configurable for central station's IP/Hostname and port number. • Compatible with SIMS II, SIMS III Flat File and SIMS III SQL installations. For Testing: Server: demo.simsweb.com Port: 50111 Username: SIM Password: 005 Requirements: Your central station must be running a copy of our SIMS iServer product and you must have a designated login. You will have to contact your SIMS central station for this information. ## Key features - Secure account access - Account search and filtering - History and summary reports - On-site zone and contact entry - Account information modification - Place accounts on test - View pending work orders ## Recent user reviews (10 of 40) All indexed reviews: https://appshunter.io/ios/app/sims-pocket/id418471671/reviews.md ### 1/5 — Hot garbage *2026-01-29* The most unreliable, dysfunctional excuse for an app. Hasn’t been updated in 3 years. 0/10 would not recommend. ### 1/5 — Terrible *2025-01-28* This app is terrible. ### 1/5 — if you’re monitoring station uses this runaway *2024-10-30* this provider is junk TBH the company i work for is currently changing monitoring stations to get away from this app ### 2/5 — Ehhhh *2023-06-07* It works when it wants to. I’ve noticed when changing between 5g and LTE it will crash. Then when you’re on a stable network or Wi-Fi it still crashes. Why does it crash so many times? Is ot a big or something y’all can fix? ### 1/5 — Garbage *2023-01-04, version 5.7.5* I am stuck to use this app with my company’s monitoring station and we hate it. It’s a completely useless app. It will barely put systems out of service for us. You have to try 3 or 4 times. Finally just giving up and calling the station. It’s basically a waste of our time ### 3/5 — Version 5.7.4 *2022-10-12, version 5.7.4* This version 5.7.4 , when i press maintenance the application close!! ### 2/5 — SIMS pocket is Not working on my iPhone 13pro *2022-09-19* I did an iOS update to 16.0 and now SIMS pocket is not working please update as this app is critical to our industry! ### 2/5 — This app needs a serious update *2022-03-30* This app started off working well. It seems to get worse and worse every IOS update. It’s now virtually inoperable. Please update. ### 4/5 — Bug?? *2021-12-14, version 5.7.2* App crashes when trying to access Maintenance tab. Only on the iPad, use it on Samsung device and it works. ### 1/5 — Can’t believe I paid for this even though I’m an Armstrong dealer… *2021-12-02, version 5.7.2* The Touch ID/ Face ID doesn’t work. I can’t see the time options to put account out of service, it all blank so I don’t know how long I selected. Freezes and crashes frequently. I can’t believe they charge money for this app. ## Frequently asked questions about SIMS Pocket ### What does SIMS Pocket Edition do? SIMS Pocket Edition provides authorized personnel with secure mobile access to alarm central station data. It allows for account management, report generation, on-site data entry, and modifications, streamlining operations for dealers, technicians, and end-users. ### What are the key features of SIMS Pocket Edition? Key features include secure access controlled by operator type, dealer and customer account access, various report styles, on-site zone and contact entry, modification of account details, placing accounts on test, viewing pending work orders, and a complete audit trail of user activity. ### Is SIMS Pocket Edition free to use? The application itself is free to download. However, it requires a SIMS iServer product to be running at your central station and a designated login, which must be obtained from your SIMS central station. ### What are the compatibility requirements for SIMS Pocket Edition? The application is compatible with SIMS II, SIMS III Flat File, and SIMS III SQL installations. Your central station must be running a copy of the SIMS iServer product. ### How is data secured within the app? Data sent between the server and the app uses a 1024-bit encryption protocol to ensure the security of information being transmitted. The app is also configurable for the central station's IP/Hostname and port number. ## Version history (last 5 releases) ### 5.7.5 — 2022-10-14 Thanks for using the SIMS Pocket mobile app! This release includes enhancements and bug fixes. ### 5.7.4 — 2022-06-22 Thanks for using the SIMS Pocket mobile app! This release includes enhancements and bug fixes. ### 5.7.3 — 2021-12-18 Thanks for using the SIMS Pocket mobile app! This release includes enhancements and bug fixes. ### 5.7.2 — 2021-09-30 Thank you so much for being so supportive of SIMS Pocket New Features: Password Reset right from the app We have corrected a bug when your phone is in dark mode. As a result, some text boxes would not work. ### 5.7.1 — 2021-08-26 Great News squashed a few unwanted bugs and fixed an error where the Account Number would not show on the Account Page ## Apps similar to SIMS Pocket | App | Rating | Price | Category | | --- | --- | --- | --- | | [ASIAL GO](https://appshunter.io/ios/app/asial-go/id6443566340) | — | Free | Business | | [Field Promax 2](https://appshunter.io/ios/app/field-promax-2/id1220154017) | 3.8 (10) | Free | Business | | [Sedona-X](https://appshunter.io/ios/app/sedona-x/id1508556739) | 1.3 (44) | Free | Business | | [Affiliated](https://appshunter.io/ios/app/affiliated/id885946403) | 2.7 (34) | Free | Business | | [TechPro2](https://appshunter.io/ios/app/techpro2/id1459390864) | 2.9 (16) | Free | Business | | [Tracknicity](https://appshunter.io/ios/app/tracknicity/id1449523562) | 5.0 (6) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*