# simvalley PhoneWatch — user reviews > 50 indexed App Store user reviews of simvalley PhoneWatch by PEARL. GmbH, rated 1.36/5 from 414 ratings. - Source: https://appshunter.io/ios/app/simvalley-phonewatch/id1149789241/reviews - App overview in markdown: https://appshunter.io/ios/app/simvalley-phonewatch/id1149789241.md - Rating breakdown: 5★ 20 · 4★ 10 · 3★ 13 · 2★ 15 · 1★ 356 ## What do users think of simvalley PhoneWatch? Overall sentiment: negative **Pros** - 📱 Bluetooth connectivity works when properly configured - 🎵 Music playback functionality available - 📞 Phone call reception and alerts work via Bluetooth **Cons** - 🐛 App fails to pair/connect with smartwatch despite Bluetooth connection - ❌ Limited functionality without app connection - 📵 Requires SIM card or memory card for full features - 💰 Hidden subscription costs for SIM card usage - 🌐 Support documentation only available in non-English languages - 📧 Poor customer support responsiveness - 📨 Cannot sync contacts or display messages properly - ⏳ App searches indefinitely without finding device - 🔧 Uninstalling and reinstalling doesn't resolve issues - 📱 Incompatible with iPhone/iOS devices - 🎯 Misleading product instructions directing users to non-functional app - ⚠️ Counterfeit/fake watches sold with the app **Commonly reported bugs** - App cannot detect or pair with smartwatch - Infinite search loop when attempting to connect - Bluetooth pairing shows connected in phone settings but not in app - App does not recognize watch despite successful Bluetooth pairing - Messages and notifications show only sound/vibration, not content - Contact syncing does not enable calling without manual dialing - Memory card not detected by app - Pairing confirmation numbers not displayed during setup - App crashes or becomes unresponsive during pairing attempts - Watch functions disabled without app connection despite Bluetooth pairing **Most requested features** - Fix app pairing functionality with smartwatch - Enable message viewing and response on watch - Sync and display contacts properly - Add English language support for help documentation - Implement proper contact syncing for calling - Add fitness tracking features comparable to Fitbit - Enable notification details display on watch - Support for social media apps (Facebook, Twitter) - Memory card detection and support - Improve pairing instructions and user guidance ## Newest reviews (15 of 50) ### 1/5 — Won’t connect *2019-12-04, version 1.0* I’v been reading the Reviews and it says it has not worked I know it works because I have connected though Bluetooth on my apple smartphone but it won’t connect though the app ### 1/5 — WHAT A JOKE *2019-11-23, version 1.0* This knock off Smart Watch I purchased off wish for more than you can buy it on Groupon came with no instructions except to download THIS APP. But the App doesn’t even search to pair with my phone. What is even the point??! China has definitely found a new scam on Americans. ### 1/5 — Worthless piece of garbage *2019-11-19, version 1.0* I was given a watch that requires this app. My phone and watch are connected via Bluetooth but the app will not find my watch. The apps on the watch also do not recognize the app on my phone. ### 1/5 — Useless app! Need a new app or update *2019-11-04, version 1.0* So I got this watch as a gift but the program to use for this watch simvalley is stupid. I hate it. The app doesn’t connect to your phone. Your phone will only work with Bluetooth capability. Not worth the $. The watch is useful for blue tooth capability only. The app does nothing like my Fitbit does. I thought getting this watch. I could at least read the texts. But no. I guess I will go back to my Fitbit notifications only. This gets no stars for me. ### 1/5 — Very disappointing *2019-10-19, version 1.0* Very disappointed in the fact that when you buy the watch it specifically says to download this app and all it does is fitness and won’t let you in your messages. Take it off the directions if we cannot do what the actual app was made for ! ### 1/5 — Horrible! No stars! *2019-08-29, version 1.0* Having the same issues as everyone else. App won’t sync with watch. Try to get help from customer support and nothing is in English!!!! Any suggestions from anyone? Watch is useless without the app!!!! Be nice if customer support would help some of us out here! ### 1/5 — Horrible *2019-07-16, version 1.0* Unable to pair watch with this app. Allow phone calls via Bluetooth but no messages or internet connection or service. Tried deleting and Downloading again wouldn’t work. Thumbs down ### 1/5 — USELESS! WISH I READ THESE REVIEWS FIRST! *2019-07-08, version 1.0* I bought a “smart watch” that requires this “app”, but it won’t pair to my phone. I can connect via Bluetooth, but with limited access/capabilities. For instance, I can receive vibrate/alert notifications on my watch but I can’t see or respond to the message (or see who it’s from) and can’t send a message from my phone. DO YOUR RESEARCH! If your new smart watch requires this app, I recommend a different watch altogether! As indicated in the title of this review, the app is completely useless. If I could give it zero stars I would. ### 1/5 — App doesn’t find iPhone *2019-04-21, version 1.0* The app wasn’t able to find my iPhone. It would search for the iPhone but never found it. Don’t download save yourself the hassle. ### 1/5 — Waste of time and money *2019-02-03, version 1.0* I tried to give it a chance. Won’t connect the app to the watch. Can’t do anything unless it’s connected. Doesn’t have proper instructions. Should have known from the reviews. Wish I’d have known before buying the watch! What a waste! ### 1/5 — Nothing works! *2019-01-30, version 1.0* The app won’t connect I can only connect through Bluetooth and Syncing contacts is useless because I still have to dial the number to call. ### 1/5 — Can not connect app to watch *2019-01-19, version 1.0* I am unable to get the able to find my watch. It says searching but never finds a single blue tooth device. I can connect the watch directly to my phone but the app will not connect and the watch does not function without the app The app help site in in Dutch 🤦🏻‍♀️ ### 1/5 — Horrendous *2019-01-16, version 1.0* Don’t waste your time with this app. It doesn’t find my phone. Same complaint from almost every reviewer. This developer has low reviews in all of their apps. ### 1/5 — App can’t find watch *2019-01-10, version 1.0* Pointless app and pointless “smart” watch. All the watch is good for is displaying an ugly analog clock. None of the “smart” features work without the app connecting to the watch. ### 1/5 — Need Assistance *2019-01-01, version 1.0* My watch won’t connect. I need help trying to figure this out. I tried a few times but my watch won’t connect to the app. My watch says it connected but app can’t find my watch. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible watch *2022-03-02, version 1.0* Don’t waste your money on this trash! The app does not connect to the watch and you must buy a SIM card for any data! ### 1/5 — HORRIBLE! ZERO STARS! *2021-02-25, version 1.0* I bought this smart watch thinking it was a good way to save some money and still have great quality. I was wrong. THIS APP DOESNT PAIR WITH YOUR WATCH. I’ve been trying for days and still the WORST thing I have EVER bought. PLEASE look into what you buy. Thank god I didn’t throw away my receipt. But please, next time you might be not as lucky. Also, KEEP YOUR RECEIPTS. Anything I have learned by buying stupid things is that saving my receipt can save me some money. Please people, read the reviews first, I was not so lucky and ended up buying the product. NEVER AGAIN. ZERO STARS. ### 1/5 — Wat is the point of this app *2021-02-18, version 1.0* Is uselessthis app is useless to the ismart watch. It literally only monitors ur steps and then even still it doesn’t connect to the watch 😤 ### 1/5 — What a waste! *2020-07-02, version 1.0* I have the SimValley Smartwatch but the only thing I can do is listen to music and dial someone. It connected to my phone via Bluetooth but that’s it!! I can listen to music via Pandora and I can call but it won’t sync contacts or other phone info! ### 1/5 — DONT GET THIS APP *2020-05-08, version 1.0* If I could give this app 0 stars I would. My watch doesn’t connect to my phone at all, it doesn’t even give me an option to connect to my watch or any other Bluetooth device for that matter. Do not download this app it’s a waist of time ### 1/5 — Pointless *2020-02-21, version 1.0* I bought a smart watch and this app was needed to be downloaded but I can only use certain apps on it even if my phone being bluetoothed to it. I can get the ring of when someone calls and it shows on the watch the number calling. When I get other notifications I get the sound but it does not show up what it’s from. I can’t use the Facebook, Twitter, network and other apps on it either. It was a joke buying the watch since this app won’t work for it!! ### 1/5 — Can’t give a zero *2020-01-28, version 1.0* I totally would give this app a zero but I can’t. This is the app my smart watch said to use and it won’t even pair with it. I have tried over and over ### 1/5 — App is trash *2020-01-12, version 1.0* The app is trash. I got a smartwatch (z60) and it told me to download this app and this app cant even find my smart watch. I got the smartwatch as a gift and cant even use it. When bluetooth the only thing that work is you get calls and can only play music. The app is trash and the maker of this app either need to fix the app or dont make it available for any smartwatch. Its simple. Waste our money and time. The app is trash. ### 1/5 — Watch Won’t Connect *2019-12-24, version 1.0* The app doesn’t connect to the watch at all so it was pointless to download and also pointless to buy the watch. Terrible investment!! ### 1/5 — This app does nothing! *2019-12-19, version 1.0* Totally useless. It does nothing but take up space in your phone screen. I would also give zero star rating if possible. ## Most praised reviews (8 highest-rated) ### 5/5 — URGENT read *2019-03-21, version 1.0* One of the most reasons why this app isn’t connected to you’re iPhone is because the watch you are using might not be real if you want to find out I’ll tell you some steps. Step 1: go to the home/main screen on you’re watch. Step 2: look in the bottom right corner if it says names then you’re watch is completely fake. But if you’re watch says settings or tools then you have a 500% real watch I got unlucky and got a fake watch but be careful for which one you’re goin for I recommend to get a different band like an Apple Watch. ### 2/5 — Watch *2020-12-26, version 1.0* I got a watch for Christmas but after downloading the app and beginning the search to find my watch (paired to my phone’s Bluetooth) but it can’t find my watch it will search forever. Please fix ### 2/5 — Bad app doesn’t even work Useless don’t download it *2020-06-12, version 1.0* Please make it work would be good if it did it. I would rate it a 5 star if you fixed the app ### 2/5 — Pairing issues *2019-03-21, version 1.0* This app will not pair with my DZ09 smart watch so that I can use the app to track my heartbeat exercising and sleep schedule. Why will it not work properly? I also see that other people are having difficulties as well. It would be a wonderful app if it worked properly. That is why I am giving it two stars. ### 2/5 — Make pairing available for iPhone within the app *2019-02-27, version 1.0* Is okay watch however the app won’t connect to the watch I have connected with Bluetooth and it also won’t detect my memory card ### 2/5 — Help *2018-08-25, version 1.0* The app won’t ever pair with the watch.. it just keeps searching .. my Bluetooth is turned on both... why won’t it pair?? Nice watch but if it won’t pair with the app it’s just that.. a watch🤨 ### 2/5 — Smart watch app doesn't connect *2018-07-23, version 1.0* The app does not connect to my smartwatch even if I connect to Bluetooth through settings ### 2/5 — Doesn’t work properly *2018-03-02, version 1.0* For one I can’t even use some of the most basic functions easily. For example, though I Bluetoothed my contacts, I can’t call them unless I dial the number. What’s the point of syncing the contacts then??? The app is no help and doesn’t even recognize my watch. I only give it 2 stars because it’s somewhat useable and still kind of cool or else I’d be leaving it at the 1 star I originally rated it as. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*