# Sina: Online Doctor Video Call — Health Care by trusted Doctors

> Online doctor video calls with follow-up chat and multiple payment options. (iPhone/iPad app by sina-app.)

- Source: https://appshunter.io/ios/app/sina-online-doctor-video-call/id1635465144 (this page in markdown: same URL + `.md`)
- Developer: [sina-app](https://appshunter.io/developer/1635465146)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.60/5 from 58 App Store ratings · 16 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 144 MB
- Languages: American English
- Released: 2022-07-29
- Data updated: 2026-07-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sina-online-doctor-video-call/id1635465144/reviews.md

## What is Sina?

**How can I meet the doctor via video call?**
In 3 steps:
1. Choose from over 1000 doctors in 11 medical specialties.
2. More than 18,000 real reviews will help you choose the right doctor.
3. At the appointment time, you’ll find the doctor waiting for you to talk via video call through the app.

**How can I contact the doctor after the video call?**
After the video call, there’s a chat feature with the doctor that allows you to follow up after the appointment. You can send them any questions, images, test results, etc., and the doctor will reply to you as well.

**How can I pay for the appointment?**
There are 4 payment methods:
1. Credit card (inside and outside Egypt)
2. Home collection via our representative
3. Vodafone Cash
4. Fawry (coming soon)

**Will anyone remind me of the appointment?**
You’ll receive 3 reminders:
1. One at the start of the day.
2. Another one an hour before the appointment.
3. When the doctor joins the appointment, you’ll get a final notification.

**What happens if I need help or face an issue?**
1. There’s a support team available at any time on the app.
2. If there’s an internet issue, the doctor will continue the appointment via phone call.
3. If you’re not satisfied with the appointment, we offer a 100% refund.

**How can I meet the doctor via video call?**
In 3 steps:
1. Choose from over 1000 doctors in 11 medical specialties.
2. More than 18,000 real reviews will help you choose the right doctor.
3. At the appointment time, you’ll find the doctor waiting for you to talk via video call through the app.

**How can I contact the doctor after the video call?**
After the video call, there’s a chat feature with the doctor that allows you to follow up after the appointment. You can send them any questions, images, test results, etc., and the doctor will reply to you as well.

**How can I pay for the appointment?**
There are 4 payment methods:
1. Credit card (inside and outside Egypt)
2. Home collection via our representative
3. Vodafone Cash
4. Fawry (coming soon)

**Will anyone remind me of the appointment?**
You’ll receive 3 reminders:
1. One at the start of the day.
2. Another one an hour before the appointment.
3. When the doctor joins the appointment, you’ll get a final notification.

**What happens if I need help or face an issue?**
1. There’s a support team available at any time on the app.
2. If there’s an internet issue, the doctor will continue the appointment via phone call.
3. If you’re not satisfied with the appointment, we offer a 100% refund.

**Contact Us:**
1. Chat support inside the application
2. Instagram: @sina_app
3. Facebook: @sina_app
4. Email: support@sina-app.com
5. WhatsApp: +201000604550

## Key features

- Video consultations with doctors
- Over 1000 doctors in 11 specialties
- Post-appointment chat feature
- Multiple payment methods
- Appointment reminders
- 100% refund policy
- 24/7 support team

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/sina-online-doctor-video-call/id1635465144/reviews.md

### 1/5 — SCAM!

*2026-07-13, version 8.0.4*

Don’t download or  purchase any services through this fraudulent app. I booked an appointment two days ago with a female dermatologist. I paid in advance for the consultation, per the app requirement. The funds were debited from my account, yet no appointment was booked or posted to mu account. I tried contacting the doctor directly via the DM feature in the app to alert her of the situation, but no response. Additionally, I contacted the IT support via their WhatsApp line and also no response. In short, WATCH OUT and stay away. This app is nothing, but a repulsive SCAM! 👎🏻

### 1/5 — U deal with a wrong doctors

*2025-09-15, version 8.0.3(135)*

I need someone to contact me

### 2/5 — Holes in communication

*2025-05-25, version 7.0.6(131)*

Appointments get rescheduled without referring to the patient first to check suitability + there is difficulty in communicating with the doctor via chat app + questions sent in chat are unanswered and then get deleted all at once !!!!!!

### 5/5 — .

*2025-05-05, version 7.0.6(131)*

ال app مش موضح طريقة الدفع والسعر بيختلف من دولة لدولة ازاي معرفش مع ان المفروض السعر موحد لجميع الدول + ان ال app. ينقصة احترافيه كبيرة جدا ف كل حاجة سواء من المواعيد او التوضيحات 
الكلام مالوش علاقة ب doctors  دا بسياسة ال app

### 5/5 — ممتازين حرفياً وبروفيشينال جدا حقيقي

*2024-11-08, version 6.0.22*

الاستاف قمة الذوق فعلا وسرعة رد ومساعدة منهم وخصوصا بنوتة اسمها ديانا قمة الاحترام واللطافة والذوق❤️❤️

### 5/5 — ممتازين حرفياً وبروفيشينال جدا حقيقي

*2024-11-05*

قمة الذوق والاحترام بجد كل اللي موجودين عالابليكيشن  ❤️❤️

### 5/5 — Greatest ever!!

*2024-04-19, version 5.0.2*

Easy to connect to! Flexible! Works with my schedule!! Highly recommended!!

### 5/5 — Super supportive

*2024-02-25, version 5.0.2*

He is amazing

### 5/5 — Eva

*2024-02-18, version 5.0.2*

Dr Ebtesam is the best ,I lost a lot with her and I look great thanks to her she changed my life

### 5/5 — Very Helpful and convenient

*2024-02-08, version 5.0.1*

Very helpful App to meet with a doctor. The customer support team is very helpful, friendly and quick responsive. I highly recommend this App 👍👍👍

## Frequently asked questions about Sina

### How do I book a doctor's appointment with Sina?

To book an appointment, choose from over 1000 doctors in 11 medical specialties. You can use the more than 18,000 real reviews to help you select the right doctor. At the appointment time, the doctor will be waiting for you via video call within the app.

### Can I contact my doctor after the video call on Sina?

Yes, Sina offers a chat feature that allows you to follow up with your doctor after the video call. You can send questions, images, or test results, and the doctor will reply.

### What payment methods does Sina accept for appointments?

Sina accepts four payment methods: credit card (both inside and outside Egypt), home collection via a representative, Vodafone Cash, and Fawry (coming soon). This offers flexibility for users.

### Will Sina remind me about my upcoming appointment?

Yes, you will receive three reminders for your appointment. These include a reminder at the start of the day, one hour before the appointment, and a final notification when the doctor joins the call.

### What support does Sina offer if I encounter issues?

Sina provides a support team available at any time through the app. If you experience internet issues, the doctor can continue the appointment via phone call. Additionally, a 100% refund is offered if you are not satisfied with the appointment.

### What is the rating and update frequency for Sina?

Sina has a strong rating of 4.6 stars from 45 ratings, indicating positive user sentiment. The app was last updated on 2025-07-11, suggesting regular maintenance and improvements.

### What devices is Sina available on?

Sina is supported on iPhone, iPad, and iPod devices. This broad compatibility ensures access for many Apple users.

### Is Sina suitable for all ages?

Sina is rated for ages 4 and up. This age rating suggests it is appropriate for a wide range of users seeking medical consultations.

## Version history (last 5 releases)

### 8.0.4 — 2026-07-09

Notifications upgrade

### 8.0.3(135) — 2025-07-11

Significant user experience improvements

### 8.0.0(132) — 2025-07-03

Features, Enhancements & Bug Fixing

### 7.0.6(131) — 2025-04-10

Enhancements for our lovely Patients & Doctors

### 7.0.3(129) — 2025-02-27

Experience enhancement & Bugs fixing

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*