# Singapore Airlines — A Great Way to Fly

> Airline app for booking, managing flights, and enhancing travel experience. (iPhone/iPad app by Singapore Airlines Limited.)

- Source: https://appshunter.io/ios/app/singapore-airlines/id515287841 (this page in markdown: same URL + `.md`)
- Developer: [Singapore Airlines Limited](https://appshunter.io/developer/417348785)
- Category: Travel
- Price: Free
- Rating: 4.70/5 from 43,116 App Store ratings · 634 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 253 MB
- Languages: Korean, Dutch, German (Germany), European Spanish, American English, Italian, Indonesian, Japanese, Chinese (Simplified, China), Chinese (Traditional, Taiwan) and 3 more
- Released: 2012-04-07
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/singapore-airlines/id515287841/reviews.md

## What is Singapore Airlines?

Get ready for a greater experience from booking to boarding and beyond with the SingaporeAir app.

From user experience to personalised features, our app is designed to be fast, intuitive and a delight to use.

More features will be progressively added in future updates, but here are some key functions you can enjoy now:  

1. Explore, be inspired and get the latest deals on the go 
Where to next? Discover the latest fare deals to your favourite destinations. Planning your next destination has never been easier.      

2. Search, book and manage your flights
Search and book flights to your next getaway with Singapore Airlines or one of our many airline partners. You can now use your KrisFlyer miles, Apple Pay and Alipay to book your flights and preferred seats. Receive updates on your upcoming trips and pre-select your inflight meals and entertainment. After that, all you need to do is sit back and relax.

3. Skip the check-in queues 
To prepare for your trip, stay updated on the latest entry requirements with our travel advisory. Skip the queues at the airport, check in and download your boarding pass* on our app before departure. Select your seats and browse our digital menu to see what’s served onboard.

If you are departing from Singapore Changi Airport, generate your baggage tags on our app* during check-in and track the status of your baggage. Simply scan your mobile boarding pass at the check-in kiosks to print your baggage tags and proceed to the automated bag drop counters to deposit your checked bag. 

4. Manage your KrisFlyer account
Log in to your KrisFlyer account to keep track of your KrisFlyer miles balance and expiry, transaction statements and PPS value. PPS Club members can also connect with our customer support team via PPS Connect**. 

5. Experience the future of flying
Find out what’s playing on our award-winning KrisWorld inflight entertainment system. Curate playlists on your app and pick up right where you last left off between flights, or view your flight’s progress***.  

*Subject to regulatory requirements 
**This service is currently only available for registered PPS Club members with valid Singapore mobile numbers 
*** This feature is available on A350 and selected Boeing 777-300ER aircrafts 

Please also note that by downloading the SingaporeAir app, you agree to the terms and conditions, including the privacy policy, which can be found at http://www.singaporeair.com/en_UK/terms-conditions/ and http://www.singaporeair.com/en_UK/privacy-policy/

## Key features

- Explore flight deals and destinations
- Search, book, and manage flights
- Mobile check-in and boarding passes
- Pre-select meals and entertainment
- Manage KrisFlyer account and miles
- Track baggage status

## What do users think of Singapore Airlines?

Overall sentiment: negative

**Pros**

- 🚀 Smooth check-in process
- 👍 User-friendly app design
- 💡 Convenient meal and seat selection
- 🚀 Easy to manage bookings

**Cons**

- 🐛 Buggy and unreliable app
- ⏱️ Slow performance and loading times
- 🤔 Inconsistent user experience
- 🤷‍♀️ Confusing navigation and functionality

**Commonly reported bugs**

- Frequent app crashes and freezes
- Issues with logging in and accessing account details
- Booking and check-in process not working as expected
- Inconsistent display of flight information

**Most requested features**

- Ability to save personal information for faster check-in
- Integration with digital wallets for boarding passes
- More transparent and flexible change/cancellation policies
- Better communication on flight changes and delays

## Recent user reviews (10 of 634)

All indexed reviews: https://appshunter.io/ios/app/singapore-airlines/id515287841/reviews.md

### 3/5 — 予約の管理ができない

*2026-08-20*

購入後の座席変更が出来ない。明らかに空いているのに…変更出来ないのにも関わらず、もともと指定していた座席は削除される。仕方なくオフィスへ電話するとアプリから変更出来ませんか？と。出来ないから電話してるんですよ。
もう何ヶ月も前からでとても不便なので早く改善していただきたい

### 1/5 — Worst customer service experience in 35 years of travel

*2026-08-20, version 26.7.0*

SIA changed our flight 12 times before departure and then cancelled and downgraded cabin class without notice and without refunding. We communicated daily between 3 July 2026 and 19 August 2026 to resolve the matter. Our refund remains outstanding as does our extra accommodation costs and out of pocket expenses due to the airlines cancellation. Would never recommend this airline to anyone

### 5/5 — Easy to Book

*2026-08-19, version 26.7.0*

Was easy to book hopefully getting a place to sleep in Singapore Airport is going to be as easy.

### 5/5 — 日本語対応

*2026-08-19*

読み取りにくい変な日本語も少なく、利用しやすいです！

### 5/5 — Good service

*2026-08-19, version 26.7.0*

Very good

### 5/5 — Very helpful airline

*2026-08-18, version 26.7.0*

This flight was a big challenge for me because of an family emergency and I had to reschedule my departure flight a couple of times. Singapore airline staff made it easy for me and helped me very professionally. I can only recommend Singapore airline. Thank you very much!

### 5/5 — Easy and efficient

*2026-08-15, version 26.7.0*

Love it

### 5/5 — Fantastic & Fabulous

*2026-08-12, version 26.7.0*

Best airline ever!

### 5/5 — Outstanding online service

*2026-08-12, version 26.7.0*

Everything about Singapore airlines works. The website is easy and quick to navigate, links are everywhere, everything is clear. It is the best airline in my view.

### 5/5 — Easy and friendly

*2026-08-08, version 26.7.0*

App is always easy to use, easy check in, nothing is ever a problem. Staff have to be the friendliest of all the airlines. One of the nicest airlines that we have traveled with.

## Frequently asked questions about Singapore Airlines

### What can I do with the Singapore Airlines app?

The app allows you to explore flight deals, search and book flights with Singapore Airlines and partners, manage your upcoming trips, check in online, select seats and meals, and manage your KrisFlyer account. You can also track baggage and view inflight entertainment options.

### How do I book flights using the app?

You can search for flights to your desired destinations and book them directly within the app. The app supports booking with KrisFlyer miles, Apple Pay, and Alipay. You can also select preferred seats during the booking process.

### Can I check in for my flight using the app?

Yes, you can skip airport queues by checking in for your flight through the app and downloading your mobile boarding pass. If departing from Singapore Changi Airport, you can also generate baggage tags via the app.

### How does the app help with my KrisFlyer account?

The app allows you to log in to your KrisFlyer account to check your miles balance and expiry, view transaction statements, and track your PPS value. PPS Club members can also connect with customer support.

### Is the Singapore Airlines app free to download?

Yes, the app is free to download. While the app itself is free, flight bookings and in-app purchases for certain services may incur costs.

## Version history (last 5 releases)

### 26.8.0 — 2026-08-27

Best Fares
-Improved sorting and filtering options
My Trips - Upgraded Bookings
-View your updated ticket status in My Trips after upgrading
Enhanced Flight Updates
-Clearer, real-time flight status and timing updates via Live Activity

Bug fixes and performance improvements

### 26.7.0 — 2026-07-28

My Trips - Add KrisFlyer number
- New popup reminder for users to add their KrisFlyer number to their booking

Bug fixes and performance improvements

### 26.6.1 — 2026-07-07

Bug fixes and performance improvements

### 26.6.0 — 2026-06-22

Improved app deep linking and advanced third-party page integration.
- Better standardization across deep-linked pages in the app

Clearer messaging for flights operated by Partner Airlines
- Clearer UI to indicate and acknowledge when Partner Airline flights are selected

Enhancements for more robust data privacy handling
- New entrypoints for user to manage app and account settings

Bug fixes and performance improvements

### 26.5.0 — 2026-05-28

Improved error handling on Book Flights screen
-Clearer guidance on any missing information when there are incomplete fields in a flight search query

Improved Inflight Menu experience in MyTrips
-Reduced loading time for trips with many segments

Bug fixes and performance improvements

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## More apps by Singapore Airlines Limited

- [Kris+ by Singapore Airlines](https://appshunter.io/ios/app/kris-plus-by-singapore-airlines/id1403752831)
- [Kris+ Merchant SingaporeAir](https://appshunter.io/ios/app/kris-plus-merchant-singaporeair/id1404190768)

All apps by Singapore Airlines Limited: https://appshunter.io/developer/417348785

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*