# Single Digits ONE Home App

> Home device management, Wi-Fi access, smart home control, and property communication. (iPhone/iPad app by Single Digits, Inc..)

- Source: https://appshunter.io/ios/app/single-digits-one-home-app/id1512506468 (this page in markdown: same URL + `.md`)
- Developer: [Single Digits, Inc.](https://appshunter.io/developer/1512506467)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 1.28/5 from 156 App Store ratings · 41 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 52 MB
- Languages: English
- Released: 2020-07-15
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/single-digits-one-home-app/id1512506468/reviews.md

## What is Single Digits ONE Home App?

The Single Digits ONE Home app is all you’ll need to manage the devices that keep you connected. When your days are already busy enough, simplicity is key. Accessing your Wi-Fi network from all your devices should be a seamless experience—the ONE Home app helps make this possible.
Want a truly connected community experience as well? With the ONE Home app, you can instantly receive important news from your property manager so you’re always in the know. And if you have any questions while using your Single Digits services, you can always contact our Technical Support team directly from the app via chat, email, or phone—we’re ready to help.
If your apartment features smart technology, the ONE Home app can be taken to a whole new level. Residents who crave convenience will love how you can use the app to control your locks, lights, thermostats, and fans right from the palm of your hand. It’s that easy.

Features
•	Fast, easy device onboarding with immediate access to your WiFi network
•	Access to 24/7/365 Technical Support via chat, email, or phone
•	Instantly receive important alerts and messages from property management 
•	Control amenity-based smart devices in your apartment from anywhere (where applicable)

## Key features

- Easy Wi-Fi network onboarding
- 24/7/365 Technical Support
- Property management alerts
- Smart device control
- Seamless device connectivity

## What do users think of Single Digits ONE Home App?

Overall sentiment: negative

**Pros**

- 👍 Can add/delete devices (recent improvement)
- 👍 Worked for adding MAC address (isolated case)

**Cons**

- 😞 Unreliable service, frequent disconnects
- 😞 Slow internet speeds
- 😞 Useless customer service, unhelpful
- 😞 App login issues, won't load
- 😞 Cannot add devices easily
- 😞 App features broken (Help, About)
- 😞 Poor app performance, crashes
- 😞 No compensation for outages
- 😞 Outsourced customer service difficult to understand
- 😞 Internet outages lasting days
- 😞 App doesn't display connected devices
- 😞 Forced to use app for Wi-Fi connection
- 😞 No new resident sign-up screen
- 😞 Erased accounts, requires re-adding devices
- 😞 Security concerns with hotspots
- 😞 Door code not working

**Commonly reported bugs**

- App fails to load login screen
- App shows blank pages for Help/About
- Help feature gives error messages
- Cannot login to the app
- Cannot reset password
- App doesn't allow adding devices
- Devices don't show up in the app
- Live chat button loads a blank page
- Email us button has no prefilled email address
- Door code not working
- App stopped working suddenly
- App is blank and unusable

**Most requested features**

- Update the app regularly
- Improve app functionality for adding devices
- Fix broken 'Help' and 'About' sections
- Provide a clear support email address
- Allow users to set their own Wi-Fi password/settings

## Recent user reviews (10 of 41)

All indexed reviews: https://appshunter.io/ios/app/single-digits-one-home-app/id1512506468/reviews.md

### 1/5 — Horrible Service

*2026-08-15, version 1.4.0*

Worst internet company I have ever dealt with in my life. This app doesn’t even work.

### 1/5 — Who made this??

*2026-08-11, version 1.4.0*

This app sucks. The help isn't helpful and I can't even log in. So extremely annoying. Might as well get my own wifi at this point

### 1/5 — Never Works When You Need It

*2025-10-23, version 1.4.0*

Like the title suggests: when you really need it the app and service fail time and time again. When apartment building companies contract out to the cheapest bidder this is what we get.

### 1/5 — Worst Internet I’ve ever Used

*2025-10-11, version 1.4.0*

I am not kidding when I say this. It’s the worst wifi I have ever used. I have better wifi in third world countries. It’s slow , constantly disconnects, the customer service people are useless. All they do is say that they are going to escalate it and nothing ever ends up happening. All their work is outsourced so goodluck trying to understand the person on the other line.

### 1/5 — Terrible Customer Service

*2025-08-28, version 1.4.0*

My apartment buildings network went out on the first day of class and after two days they still won’t give us any updates. Every time we call to ask when it’ll be fixed all they say they can’t tell us and they’re sorry.

### 1/5 — Not working.

*2025-06-23, version 1.4.0*

I can’t even login I just get a pop up that says one home.

### 1/5 — Unreliable customer service and repairs

*2025-05-05, version 1.4.0*

I have been trying to get my internet at my apartment repaired for two months and everytime I call they say they are working on it, but nothing ever happens. They have sent techs to my apartment but they do not fix anything. I have no idea what they do, but it’s not fixing my internet.

### 1/5 — WORST WIFI SERVICE

*2024-11-02, version 1.4.0*

Worst WIFI service ever. Can not connect more than one device ever. It keep connecting and disconnecting always.NEVER EXPECT SUCH POOR WIFI SERVICE IN A COUNTRY LIKE USA!!!!

### 1/5 — Absolutely Terrible Experience

*2024-08-22, version 1.4.0*

SingleDigits app and company are ill-equipped. Their internet services are completely unreliable and I am shocked Greystar would utilize their company for their apartment complexes. We have gone days without internet with hardly any updates. Never compensated for the impact it has on our jobs. It’s just unacceptable business practice. The app is no help at all either.

### 1/5 — App doesn’t work, Wi-Fi doesn’t work

*2024-08-09, version 1.4.0*

OMG you guys have to fix this app.. the Wi-Fi disconnecting multiple times a day & being slow is already one issue, but not even being able to get past the login page on this app makes things even more frustrating. It’s like every day I’m having to troubleshoot an issue with the Wi-Fi in the midst of trying to work from home & even when contacting technical services, we still haven’t gotten to the bottom of the issue..  I’m afraid to even have guest over to watch a movie again lol the service disconnected so many times & I couldn’t even get into the app at all to figure out what’s going on..

## Frequently asked questions about Single Digits ONE Home App

### What does the Single Digits ONE Home app do?

The app helps you manage your home's Wi-Fi network and connected devices. It provides seamless access to your network and allows you to control smart home technology like locks, lights, and thermostats. Additionally, it facilitates communication with your property manager and offers direct access to technical support.

### What are the key features of the ONE Home app?

Key features include fast and easy Wi-Fi network onboarding, 24/7/365 technical support via chat, email, or phone, instant alerts and messages from property management, and the ability to control amenity-based smart devices in your apartment from anywhere.

### Is the Single Digits ONE Home app free to use?

Yes, the app is available for free. There are no in-app purchases or advertisements mentioned, indicating it is provided as a complimentary service to residents.

### Who is the target audience for this app?

This app is designed for residents of properties managed by Single Digits. It is particularly useful for those who want to easily manage their home's Wi-Fi, control smart home devices, and stay informed about community news and alerts.

### How can I get help if I have issues with my Single Digits services?

You can contact the Technical Support team directly from within the ONE Home app. Support is available 24/7/365 via chat, email, or phone, ensuring you can get assistance whenever you need it.

## Version history (last 5 releases)

### 1.4.0 — 2022-05-23

* Improvements to Resident Experience

### 1.3.6 — 2021-12-28

Thermostat Walkthrough
Bug Fixes
support multiple networks

### 1.3.4 — 2021-10-06

Single user login and fixing some bugs

### 1.3.3 — 2021-07-28

Fix some bugs and better error messages

### 1.3.2 — 2021-05-10

Update the doors

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## More apps by Single Digits, Inc.

- [Single Digits Property Manager](https://appshunter.io/ios/app/single-digits-property-manager/id1560372544)

All apps by Single Digits, Inc.: https://appshunter.io/developer/1512506467

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*