# SingX — user reviews > 75 indexed App Store user reviews of SingX by SingX Pte Ltd, rated 1.00/5 from 3 ratings. - Source: https://appshunter.io/ios/app/singx/id1348313475/reviews - App overview in markdown: https://appshunter.io/ios/app/singx/id1348313475.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (17 of 75) ### 2/5 — Not user friendly. *2025-01-27, version 92* The updated app is not stable. When trying to type the dollar amount the app will only allow 2 numbers then resets to 0. Totally useless ### 2/5 — Poor App *2025-01-16, version 86* Screen will freeze, suddenly cannot type as no keyboard appear, won’t allow to login even with right password but prompts again to put without any error. Need to fix issues for smooth experience ### 2/5 — Performance issues *2024-07-30, version 55* This app was quite good some time back. But after the upgrade it’s become poor. ### 2/5 — OTP is broken *2024-03-06, version 41* I like to stagger my remittance amounts. That means I would set up multiple transfer requests. I need to wait for OTP. But OTP for more than 2 transactions is slow as hell. If you don't fix it, I'll have to take my business to different platform. ### 2/5 — OTP cerification button never works *2023-12-21, version 34* When we submit transaction and enter OTP, it never works . Tried multiple times with mobile but if never gets clicked ### 2/5 — Unable to proceed Transaction *2023-11-15, version 33* Transaction always stuck at the OTP page after entering OTP.. unable to proceed .. New App update not user friendly.. ### 2/5 — Not working for Australia *2023-11-14, version 33* After updating not working for Australia ### 2/5 — New screen is not user friendly *2023-10-25, version 32* The new app version is not user friendly. When you want to select from dropdown for receiver, half of mobile screen goes with keyboard and there is no scroll bar to go at down. So can’t select the bottom name. Please enhance the user experience. Earlier screens was nice and quick. ### 2/5 — New app is torture *2023-10-09, version 31* Just for sending money , so many steps introduced. Previous version was very smooth. Wasting time only ### 3/5 — UI interface New version *2023-10-09, version 31* Please check the forgot password option does not even works. It fails for all password rules. I cannot reset and login since upgrade done. ### 2/5 — Slowest of Transfers *2023-04-17, version 28* Very very slow transfer compared to Transferwise which does the transfer at lightning speed. Use this only if you can wait for the transfer to happen in few days ### 2/5 — Good rate, bad user experience *2022-11-13, version 25* Pros: - Transfer rates are slightly better compare to Wise and other apps. Hope they continue the same. Cons: - Mobile app is full of issues. Gives impression of a newbie platform. - Onboarding process is quite hectic. Asking for repetitive information. Unable to upload files. This is as per my experience as a fresh user. Hope they improve. Thanks. ### 3/5 — Update notification is annoying!! *2022-09-22, version 23* Everytime open this app, says update available. When it redirect to app store, there is no update. Annoying… ### 2/5 — Can’t complete transaction *2022-07-15, version 11* I have tried to sign up but when I input my details, the screen does not fit my iPhone11 plus and so I can’t reach the button to complete sign up. What a waste of time. ### 1/5 — Update done but still prompting to update *2022-04-04, version 7* Last one week even update done still app asking for update n prompting to go to update n open the app from store . Update was don’t buy app is not behaving unlike before ### 1/5 — Can’t use faceID to unlock *2022-01-30, version 6.10* App is fully updated till date. Cannot see feature to unlock with faceID. Navigation within the apps is not easy now. Upgrade has made is worst. ### 1/5 — Very very slow top-up *2022-01-24, version 6.10* very very slow process for wallet top up! better remove the function if it is now working! ( top up was described as “quick processing “, end up waiting for hours … maybe will be last time to use singX service. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not useable *2025-06-06, version 121* The app is not usable. Unable to send money out, ask help keep telling you to reinstall app and tell you other people is doing transactions and the system is fine. The true fact to me is it’s not working. ### 1/5 — Not able login with recent update *2025-01-16, version 86* Very bad experience with latest update. Not able to login ### 1/5 — Unable to click OK after update *2025-01-13, version 85* Hi SingX, after the recent Jan 2025 new feature of security rolled out, and I have been unable to click OK to continue with my Iphone 15 pro, please fix this issue, thank you! ### 1/5 — Absolutely horrendous experience. *2024-12-13, version 67* Not only did not manage to transfer my money but caused me endless anxiety. Wrote to the CEO and he didn’t bother to acknowledge or reply. Had to incur more than $400 in phone charges as I was inquiring about my transfer while overseas. ### 1/5 — New app NOT OK *2023-12-12, version 34* Hi Updated new version is not helpful. Pls go to previous version much better. Probably you will lose Coustmers just because of this new version. Pls take care ### 1/5 — Verify Button not working *2023-11-15, version 33* 1.Verify otp button not working on iphone 2. then when you select bank account, the keyboard covered the drop down menu, how to select? 3. Please just revert to the original gui which work perfectly fine, you gonna lose loyal customer to your competitors. ### 1/5 — New version *2023-10-05, version 31* Kindly provide option to cancel the transection initiated transaction, it was there in old version; ### 1/5 — Most pathetic app *2022-08-23, version 19* Seems they don’t want to do business at all their app doesn’t not work from long long time but till now no improvements. All mails and complaints is a waste, no replies no resolution. ### 1/5 — Critical Bug *2022-04-06, version 7* Everytime asking for an app update, but there is no update pending. seriously when are you guys planning to fix this issue? ### 1/5 — Always pop up comes update *2022-04-05, version 7* This version 7 is irritating, every time when open this app it’s keep on says update version 7. When I go to apple store it’s up to date then back to main page. Pls fix this version 7. ## Most praised reviews (10 highest-rated) ### 5/5 — Fast transfer and high rates *2025-01-30, version 95* Have been using Singx for over 5 years now. Haven’t had any issues with the rates or transfer speed. UI has changed over the years, but serves the purpose well. ### 5/5 — Good app to send money *2020-10-21, version 4.65* Personally for me to send sing dollars to Indian rupees, there is no other broker that gives better rate than singx. They do not charge you heavy fees and provide good mid market rate. You can create multiple requests in a day and exchange at best one. User experience isn’t a great thing though. It can be improved. ### 5/5 — Great and efficient *2020-08-16, version 4.9.13* Transferred at a very low fees. Processed on the same day. Excellent service and hassle free. ### 5/5 — Fast and high rate *2020-08-11, version 4.9.13* I tried one urgent transfer on public holiday in singapore. I initiate transfer at 9 PM and was only expecting the transaction to complete next working day however to my suprise it was completed within one hour on same day. destination account was credited by 10 PM. Rate also is better compared to DBS which i use generally. Thumbs up for an excellent service Singx team. ### 5/5 — Really convenient app! *2018-05-30, version 2.1* If you transfer money regularly download this app!! Super convenient and easy to use! ### 5/5 — Excellent *2018-05-23, version 2.0* Good application to send money overseas ### 4/5 — Reasonable rates/fees *2023-03-21, version 25* Competitive rates and fees. They are very transparent and I can compare fees with other companies offering the same service by using the app. For large transfers, it may be possible to get reduced fees. Timeline: Wed pm - initiated transfer Thursday am - fully funded Friday am - more info requested for background check. Pay slips, bank statements etc. Monday - Transfer completed. So, realistically 3 working days. ### 4/5 — Asking for update *2022-04-06, version 7* App is still asking to update when I recently updated from App Store. Pls check ### 4/5 — Not bad experience *2020-12-25, version 4.77* So far for my case, transactions took 1-3days. For current update I couldn’t view my previous transactions(which is not important) ### 4/5 — App crashes on login. *2020-01-28, version 4.8.5* Hi I have been using the app since 6 months and after recent update, when I login the app is crashing after I login. Please fix this issue. I tried to re-Install yet no luck. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*