# Sino Group - S⁺ REWARDS — user reviews > 53 indexed App Store user reviews of Sino Group by Sino Estates Management Limited. - Source: https://appshunter.io/ios/app/sino-group-s-rewards/id1440803468/reviews - App overview in markdown: https://appshunter.io/ios/app/sino-group-s-rewards/id1440803468.md ## Newest reviews (14 of 53) ### 1/5 — Totally fail and inconvenient app ever *2024-09-04, version 1.7.19* Not user friendly. Need manually input all data including receipt number ( what a joke) Very long processing time for receipt verification and points reward ( more than 2 weeks) ### 1/5 — Error On Uploading Receipt *2024-08-25, version 1.7.19* 想upload receipt, 但張相9成時間都upload錯方向。 ### 1/5 — Always logout *2024-08-22, version 1.7.19* How come ??? Always logout in apps. Pls fix the bug asap!!!! ### 1/5 — Receipt upload and OCR experience is terrible *2024-08-06, version 1.7.19* Most of the time, the OCR can’t recognize receipts. It takes a long time to read receipts but at last after a prolonged period of time waiting, nothing could be recognized. The manual data input is also annoying. Why do we need to enter the receipt time in the unit of seconds. Why can’t we just specify the receipt time as hh:mm? It also takes a long time in the matter of days before points are credited. The whole Sino app experience is bad, slow and non-responsive. ### 1/5 — -100pts *2024-07-03, version 1.7.18* poor and slow！ the point is much better！！ ### 1/5 — Keeping logging out *2024-06-21, version 1.7.18* Once you upload a receipt, the apps will log you out. Holy There was no improvement for this apps at all. How this Sino Group could earn HKers respect to stay Hong Kong for consumption ? ### 1/5 — Stuck at loading screen *2024-04-21, version 1.7.16* Always ask me to log in ### 1/5 — Keep login and login when submitting a receipt *2024-01-28, version 1.7.12* I can’t upload receipts into the apps as it keeps asking me to login when uploading it. It happened since January 2024 and didn’t get any improvements. Please fix the problem please. ### 1/5 — Sign out automatically !!!!!!!!!!!!!!!!!!!!!!!! *2024-01-27, version 1.7.12* It’s frustrating when I try to upload receipts to app. It sign me out again and AGAIN AGAIN. Even uninstalled it and reinstalled it. What’s wrong? ### 1/5 — Can’t add credit card for parking! *2024-01-19, version 1.7.11* Can’t add the credit card after pressed ‘Bundle your card’ function. It never bring you to the next page to add card details! Just appeared the loading sign. Please fix the problem! ### 1/5 — Always can’t upload receipt. *2024-01-10, version 1.7.11* Tried to upload my receipt and gained the rewards. However it logged out automatically a hundred times. Please update the app and facilitate your customers asap. It’s not user friendly at all. ### 1/5 — App cannot opened *2024-01-02, version 1.7.10* No matter how to do .. apps cannot opened .. talked to the shopping mall many times .. still not work .. what should we do ? ### 1/5 — OCR is rubbish here in this app *2024-01-01, version 1.7.10* OCR takes ages but only 1/3 of the time it works. Truncating the decimals is also unreasonable. ### 1/5 — Rubbish *2023-11-09, version 1.7.8* Can’t login the account to redeem free parking! No sms was received!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Fire the app engine please *2025-04-12, version 1.7.33* Loading and loading nothing when you submit the receipt ### 1/5 — Can’t upload *2025-04-11, version 1.7.33* Can’t upload the receipts ### 1/5 — Camera upload receipt function not working *2025-01-25, version 1.7.33* Black screen when trying to upload receipt. Cannot upload receipt. ### 1/5 — 0 star *2024-12-05, version 1.7.30* slow performance, forever loading on offer pages, horrible experience for receipt upload ### 1/5 — Can’t open the app *2024-12-05, version 1.7.30* I tried to delete and download again, but it still can’t be used! ### 1/5 — Cannot upload *2024-09-28, version 1.7.25* Failed to upload receipts , tried multiple times ### 1/5 — 0 star *2024-09-15, version 1.7.22* When I try to upload receipts for points, the receipt time cannot be inputted manually (turned into white fonts and invisible at all, also it appears that you are required to fill in second but the selection only shows up to minute). Even if all fields are completed, it still says “Please fill out required fields.” 中英文 versions 都試過完全 upload 唔到 receipts, 絕對有 bugs !! ### 1/5 — Worst ever app *2024-09-14, version 1.7.22* It is a waste of time to upload the receipt which could not be recognised. Very clumsy and worst ever design ### 1/5 — critical bug *2024-09-13, version 1.7.21* The app forces users to upgrade to the latest version. After the upgrade and open it again, it keeps asking user to upgrade again and dead loop. ### 1/5 — Please fixed bug in latest version *2024-09-10, version 1.7.20* After updated the latest version, it doesn’t show the date and time in the screen. This, it is impossible for us to enter the time and date of the consumption, please fix it ASAP. ## Most praised reviews (10 highest-rated) ### 5/5 — Nice concept *2019-07-22, version 1.0.11* Nice membership scheme with social function. ### 3/5 — Retain login *2022-12-20, version 1.1.8* A highly desirable improvement is to retain the login for much longer so that users don’t need to login again that often. ### 2/5 — Cannot upload receipt *2025-04-13, version 1.7.33* Unable to upload receipt to earn points most of the time (the error message reads 很抱歉，我們在嘗試處理你的請求時遇到問題。請到我們任何一個客戶服務櫃檯尋求幫忙). But concierge refused to register the points at the counter if the receipt is not received in the same day. Have to try repeatedly to upload one receipt. Please fix the issue. ### 2/5 — Always force update *2024-11-12, version 1.7.29* Every time i open the app it needs to force update. Very not convenient ### 2/5 — Latest version has many errors *2024-09-11, version 1.7.21* Receipt upload cannot recognise information most of the time. When selecting the dates and time, the buttons cannot show the numbers in the scrolling interface. After updating to this version, members cannot enjoy extra point redemption of free parking after spending. ### 2/5 — Unfriendly *2024-05-01, version 1.7.17* Too many data entry requirements from customers. ### 2/5 — Update but cannot register the points *2024-04-26, version 1.7.17* The meaning of app is for easy point registration. AI cannot recognise the receipt becomes manual key in. After all info. Key in becomes ask me to the help desk! Always updates, but I don’t find any improvement the above for 2 years. Compare with other like K11/ The Point, etc. This is the lowest rank of the mall app. ### 2/5 — crash *2024-01-17, version 1.7.11* crash , auto logout. ### 2/5 — Update iOS problem *2023-10-04, version 1.7.7* Plz update platform, can’t use after updated iOS, thank you! ### 2/5 — Weak app Poor policy *2023-08-20, version 1.7.5* This app used only to encourage users to spend money in their shopping malls, used solely to increase net income. Not joining that --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*