# Sinopé Neviweb — The smart home

> Control and automate Sinopé smart home devices with remote access and energy monitoring. (iPhone/iPad app by Sinope technologies Inc.)

- Source: https://appshunter.io/ios/app/sinope-neviweb/id1438634176 (this page in markdown: same URL + `.md`)
- Developer: [Sinope technologies Inc](https://appshunter.io/developer/1276218524)
- Category: Lifestyle
- Price: Free
- Rating: 3.70/5 from 7 App Store ratings · 87 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 36 MB
- Languages: American English, Canadian French
- Released: 2019-08-20
- Data updated: 2026-09-04
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/sinope-neviweb/id1438634176/reviews.md

## What is Sinopé Neviweb?

Official residential app designed to install, configure and control Sinopé smart devices.

Features :
- Remote control of Sinopé devices
- Automations or schedules
- Scenes
- Consumption graphs
- Geofencing
- Éco Sinopé
- Voice assistants

## Key features

- Remote device control
- Automations and schedules
- Scene creation
- Consumption graphs
- Geofencing
- Voice assistant integration

## Recent user reviews (10 of 87)

All indexed reviews: https://appshunter.io/ios/app/sinope-neviweb/id1438634176/reviews.md

### 4/5 — Good but would be nice to have more options

*2026-08-15, version 3.5.12*

I like Sinope thermostats, particularly the HVAC one… but it would be nice to have some more options and features. Ex: the ability to set the fan to go on for a certain time or for X amount of times per hours. Humidity level outdoor would also be nice. Here’s hoping they keep innovating.

### 3/5 — Wifi connection issue

*2026-04-26, version 3.5.10*

My devices lost connection to the wifi ever since the last app update. Neviweb wants to join the wifi of the thermostat instead of the actual home wifi. When I click join anyway, it changes my phone’s wifi setting to the thermostat instead. Something is wrong with the configuration setup on the app.

### 5/5 — Great 9/10

*2026-03-29, version 3.5.10*

Been using this app with 7 devices, so far. 8 years = 99.9% uptime
Probably a couple of hours unavailable during that period.

### 1/5 — Unreliable Connection & Missing Features

*2026-03-16, version 3.5.9*

The app frequently disconnects from Wi-Fi every couple of days and there is no automatic reconnection. You have to manually go in and reconnect each time. Any data from the time it is disconnected is not logged, leaving gaps in your usage history. There is also no option to track hydro time-of-use rates, so the energy data it does collect is not useful for understanding your actual costs. The concept is good but these issues make it hard to rely on for accurate monitoring.

### 1/5 — Ne fonctionne pas

*2026-03-07, version 3.5.9*

Depuis deux ans et le support ne réponds pas et le syndic ne sais pas. Une App qui ne fonctionne pas chez moi. Donc pas de star…

### 5/5 — Great App

*2026-02-15, version 3.5.9*

I find that the app works great … excellent control of my devices!!  Thank you!

### 3/5 — Mauvaise idée

*2026-02-12, version 3.5.9*

L’idée d’enlever l’option de voir l’horaire pour tous les jours de la semaine est très mauvaise.

Why fix it if it aint broke!!!

### 1/5 — Problemes de connexion persistants

*2026-02-02, version 3.5.8*

Il n’y a rien à faire, les appareils se déconnectent constamment dès qu’il y a un problème de panne d’Internet. ils ne se reconnectent jamais seuls. 
Et l’application n’envoie aucune notification par courriel ou autre. il faut absolument ouvrir l’application pour voir les petits avis en haut dans le coin avisant que les appareils sont déconnectés. Ça fait quatre ans que j’ai ces produits et ça n’a jamais fonctionné correctement.
à éviter à tout prix!!

### 2/5 — Terrible!

*2026-01-25, version 3.5.8*

L’interface est vraiment mal foutue. On dirait un site Web des années 90.
Impossible de déclencher une scène selon un horaire. 
Afficher le thermostat ou son horaire n’est pas instantané.
En fait, on ne peut pas mettre d’horaire sur un thermostat de plancher, juste sur un HVAC.
Les thermostats sont groupés en Wi-Fi, ou Zigbee, ce qui n’a aucun sens.
Les graphiques d’utilisation sont incompréhensibles, la légende est floue et tronquée et les couleurs sont incohérentes.

Heureusement qu’on peut les contrôler dans Home Assistant grâce à l’effort de bénévoles qui font un travail exceptionnel.

### 2/5 — Limité

*2026-01-25, version 3.5.8*

Il est impossible de faire de logique avec la température extérieure, de mettre un délais sur un action  dans les automations ou encore de mettre plusieurs conditions. Bref les automations sont très très limitées. Les calculs de consommation ne sont pas fonctionnel non plus. J’avais espoir de voir des updates de l’application avec certaines améliorations, mais toujours rien.

## Frequently asked questions about Sinopé Neviweb

### What does the Sinopé Neviweb app do?

This is the official residential app for managing Sinopé smart devices. It allows you to install, configure, and control your smart devices remotely. You can set up custom automations, schedules, and scenes to personalize your home environment and monitor energy usage.

### What are the key features of Sinopé Neviweb?

Key features include remote control of Sinopé devices, creating automations and schedules, setting up custom scenes, viewing consumption graphs, utilizing geofencing for location-based actions, and integrating with voice assistants like Éco Sinopé.

### Is Sinopé Neviweb free to use?

The app itself is free to download and use. However, it does contain advertisements. You will need to have compatible Sinopé smart devices to utilize the app's full functionality.

### What devices are compatible with Sinopé Neviweb?

The app is designed to work with Sinopé smart devices. Specific compatibility details for individual devices, such as thermostats, lighting controls, or other smart home accessories, can typically be found on the Sinopé website or within the app's setup guides.

### How can I use Sinopé Neviweb for energy savings?

The app helps save energy through features like detailed consumption graphs, allowing you to identify high-usage devices. You can also create energy-saving schedules and automations, and use geofencing to turn off devices when you leave home.

## Version history (last 5 releases)

### 3.5.12 — 2026-06-03

Update of the installation wizard and addition of the fine location permission check.

### 3.5.10 — 2026-03-20

Minor improvements

### 3.5.9 — 2026-02-11

Minor improvements and visual updates

### 3.5.8 — 2025-11-13

Update of the installation wizard

### 3.5.7 — 2025-10-31

We’ve improved the installation wizard for the TH1143WF/TH1144WF:
Updated the text for clearer setup instructions
Refreshed the visuals with a new image to enhance the installation experience

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## More apps by Sinope technologies Inc

- [CONCERTO Connect by Flextherm](https://appshunter.io/ios/app/concerto-connect-by-flextherm/id1332780218)
- [True Comfort](https://appshunter.io/ios/app/true-comfort/id1394808697)
- [Sinopé Smart Systems](https://appshunter.io/ios/app/sinope-smart-systems/id6681319490)
- [Sinopé Pro](https://appshunter.io/ios/app/sinope-pro/id6745097900)

All apps by Sinope technologies Inc: https://appshunter.io/developer/1276218524

## Related topics

[sinope](https://appshunter.io/ios/topics/sinope)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
