# SiriusXM Dealer — user reviews > 86 indexed App Store user reviews of SiriusXM Dealer by SIRIUS XM Radio Inc, rated 4.01/5 from 3,097 ratings. - Source: https://appshunter.io/ios/app/siriusxm-dealer/id971618737/reviews - App overview in markdown: https://appshunter.io/ios/app/siriusxm-dealer/id971618737.md - Rating breakdown: 5★ 2,122 · 4★ 177 · 3★ 109 · 2★ 118 · 1★ 575 ## What do users think of SiriusXM Dealer? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast and simple activation - 💡 Helpful for dealers to provide trial subscriptions **Cons** - 🐛 Frequent errors and failures - 🔍 Unreliable VIN scanning and radio ID detection - 🤖 Poor customer support and responsiveness - ⚠️ Inconsistent functionality across devices and platforms **Commonly reported bugs** - App freezes and crashes - Unable to detect or activate radios - Inconsistent behavior when refreshing signals **Most requested features** - Improved error reporting and troubleshooting guidance - Seamless integration with dealer systems - Ability to log out and switch user accounts ## Newest reviews (10 of 86) ### 2/5 — Lags *2024-10-23, version 3.1.0* Website lags a lot and won’t update radio signal with vin scanner ### 4/5 — Possible issue for getting a car updated with trial *2023-12-07, version 2.4.0* Sometimes I have to refresh multiple times to get it to work for a potential customer or I cannot get it to start a trial at all. ### 2/5 — Dealer *2023-11-14, version 2.4.0* I can’t get this program to enable Sirius in my CPO cars. ### 2/5 — Trial subscription *2023-08-30, version 2.4.0* As a Dealer, my Customers really like the three month trial of SiriusXM that I can activate on their car or truck. Lately all I’ve been getting is error messages when I try to photograph the vehicles VIN . This is very frustrating for myself and my customers. ### 1/5 — Serialxm *2023-05-26, version 2.4.0* I don’t like it because every time I try my radio id and VIN it don’t work it ### 1/5 — Broken *2023-05-04, version 2.4.0* App is broken, plain and simple ### 2/5 — Owner *2023-04-25, version 2.4.0* When the app works it works the problem is and It only works 30% of the time. Constant error messages saying I’m not enrolled or they don’t know where I’m at. ### 5/5 — Dealership *2022-12-11, version 2.4.0* The app makes it super easy to access XM for our vehicles. ### 1/5 — Search *2022-10-05, version 2.4.0* I can’t find how to search for what I want to hear ### 5/5 — Product testing *2022-10-02, version 2.4.0* An idea I thought of…If you put the music on the car dealers app, to play on their phones, would help keep XM in their ears, and face, and that would get a lot more cars with XM installed…Sharing the love, increasing sales. ## Most critical reviews (10 lowest-rated) ### 1/5 — No active radio error *2025-12-03, version 3.3.1* Used to work on our CPO cars. No longer. Each radio gives a no active account radio (of course.. it’s a CPO vehicle). Called dealer support, said it should be working. It doesn’t. Stopped using it and telling customers to go online and try. Not the experience we want. Told manager of lot to no longer participate in this program as frustration isn’t worth it. ### 1/5 — Broken *2025-08-21, version 3.3.0* Ever since the new app, they came out I keep getting unable to determine dealership ### 1/5 — Type error *2024-11-25, version 3.1.0* Keep getting error every time I try to use it.. ### 1/5 — Never works always says error call support *2024-08-21, version 2.7.0* Doesn’t work for dealers unless you call support scan vin doesn’t work and radio ID doesn’t work and when you call it’s a hour wait ### 1/5 — Pricing transparency *2024-05-25, version 2.7.0* Unable to see pricing options on anything other than bare minimum option. Tried calling they insisted I could see the pricing tiers on website and app. I explained I am using my phone and not a computer but customer service insisted it doesn’t matter. They were unwilling to walk me through it. Guess I don’t really need or want this product if customer service isn’t even willing to help me with pricing for my car and my daughters iPhone! ***update to response*** Clearly your customer service team reads as well as they listen! (Sarcasm intended, just in case you missed that as well). I clearly stated that I tried on MORE THAN ONE PLATFORM. Sorry I didn’t list my review on your preferred platform. I suggest you take it up with “your customer service department“ and see how well that works out for you. Keep your product there are other options out there. ### 1/5 — Pricing transparency *2024-05-15* Unable to see pricing options on anything other than bare minimum option. Tried calling they insisted I could see the pricing tiers on website and app. I explained I am using my phone and not a computer but customer service insisted it doesn’t matter. They were unwilling to walk me through it. Guess I don’t really need or want this product if customer service isn’t even willing to help me with pricing for my car and my daughters iPhone! **Developer response:** Hi, We apologize for any issue you might be having! The DealerApp is designed to assist with radio refreshes at our dealership partners. Please visit our other available apps for a better experience. ### 1/5 — Does not work *2024-03-01, version 2.7.0* App has worked one time. That is it. Cannot help customers with this product. Do not waste your time. ### 1/5 — collections *2023-11-10, version 2.4.0* I tried your product and have used Sirius Xm on and off! Im not in my car alot now so I didnt renew! I have collection agents coming after me for 52.00 and its one more hastle to deal with! I sell new General motors vehicles and i wont recomend using Sirius Xm anylonger! You are officially scum! ### 1/5 — sirius *2023-08-17, version 2.4.0* service doesn’t come in half the time ### 1/5 — Smx *2023-08-01, version 2.4.0* Instructions are not very clear at all ## Most praised reviews (10 highest-rated) ### 5/5 — This is not nice *2026-02-26, version 3.3.1* When I download the app on my screen, I was trying to search a radio, but it didn’t get in, but that’s OK ### 5/5 — This is not nice *2024-10-27* When I download the app on my screen, I was trying to search a radio, but it didn’t get in, but that’s OK **Developer response:** Hi, We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at DealerAppIssues@siriusxm.com. ### 5/5 — This is not nice *2024-10-11* When I download the app on my screen, I was trying to search a radio, but it didn’t get in, but that’s OK **Developer response:** Hi, We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at DealerAppIssues@siriusxm.com. ### 5/5 — Highly recommend this one! *2023-09-29, version 2.4.0* Easy to use! ### 5/5 — Great *2023-06-11, version 2.4.0* As a car dealer I often have customers at my place of business and need to provide service for payment. ### 5/5 — Love it! *2023-03-31, version 2.4.0* I love XM! ### 5/5 — Greatest- Best *2023-02-14, version 2.4.0* One of the Greast and Best Shows of All Time. Regardless Whether the Show is on the Radio, Streamed, Online, Internet, Car, Automobile, Television, Cable, and all Connected Devices. I remember Just Pausing or Stopping my Video Games just to tune in. ### 5/5 — XM Satellite Radio Dealer App *2023-01-20, version 2.4.0* SXM is A great way to trial activate satellite radio for your pre own cars that have XM installed but Not connected you get 3+ months trial free service. Not everyone likes satellite radio but I have enjoyed it for a decade and where ever I travel it comes with a full menu of entertainment music, news programs, news such as CNBC, CNN, Bloomberg, Howard Sterne, MSNBC, Fox, Sports from NFL,College football, NASCAR, MLB, Special documentaries, what doesn’t it have available? I find everything I want. Great service and I invested in the stock 10 years ago under $1 and it has grown on avg 20%+ / year great return on investment while enjoying great service for 10+ years. Win Win! ### 5/5 — I love it *2023-01-12, version 2.4.0* 👍 ### 5/5 — Essential for all automotive dealerships *2022-12-20, version 2.4.0* This app makes it easier to reactivate satellite radio in new and used cars if they become expired. I cannot think of anything better to say. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*