# Site24x7 — user reviews

> 38 indexed App Store user reviews of Site24x7 by Zoho Corporation, rated 4.30/5 from 145 ratings.

- Source: https://appshunter.io/ios/app/site24x7/id538759565/reviews
- App overview in markdown: https://appshunter.io/ios/app/site24x7/id538759565.md
- Rating breakdown: 5★ 99 · 4★ 22 · 3★ 5 · 2★ 6 · 1★ 13

## Newest reviews (12 of 38)

### 2/5 — Generally bad app

*2025-06-10*

The alerts on this app are terrible. I received a couple dozen alerts when setting up, the badge showed over 1k, then down to 600, then 200, then back to 500. The stats in the server monitors are marginally at best when compared with the web UI. Overall useless and has since been deleted.

**Developer response:** Hi, apologies for the inconvenience caused. Please help us understand the issue you are facing in depth. Please share the detailed issue by writing to site24x7@zohomobile.com. We'll ensure to look into it with utmost priority. Thanks!

### 2/5 — Good monitoring, horrible alerting

*2021-06-25*

There is too little flexibility on the alerts. With the mobile app, the push notifications are either on or off. You can’t set thresholds/rules. If a server goes down for a minute at 2am and then fixes itself… the push alert will be immediate and will wake me up for nothing. I’d be waken up multiple times nightly if I left the push notifications enabled on the phones.

**Developer response:** Thanks for your feedback. We will check the possibilities with our development team and keep you posted on any developments.

### 3/5 — Push still broken.

*2019-10-15*

No push received, red dot showing while there are no alarms. Everything else is very good.

**Developer response:** Hi, please update your app to the latest version (3.8.4). If the problem persists, please write to us at site24x7@zohomobile.com.

### 2/5 — Last update broke login

*2019-07-14*

The last update broke the login, and now you have to log back in even when switching apps.

### 2/5 — Re-login

*2018-12-18*

Since the last major update the app make me enter my credentials every time I use the app. Is very annoying and useless like this. 

Is a shame cause I have more than 200 monitors and now is useless, hopefully in the next update will fix this issue.

### 2/5 — Unreliable

*2018-01-19*

Not detecting actual outages. Developers taking too long to find cause and solution to problem. NOC view not updating.

### 2/5 — Its a great viewer for your site, BUT

*2017-04-25, version 3.5*

BUT without configurable push alerts, useless to an admin.  Text message isn't going to wake me up at 4am if theres an outage.

### 1/5 — Not staying logged in

*2017-02-02, version 3.4.6*

New update is not staying logged in.

### 1/5 — ** COSTS UP TO $449/MONTH!!! **

*2016-11-11, version 3.4.5*

This app is not free, no where does it outline costs or tell you that when you sign up it is for a 30 day trial. Packages can cost up to $449 PER MONTH!

### 1/5 — Functionally very poor

*2016-02-27, version 3.4.1*

In general the website is very good however this app leaves a lot to be desired.  On the monitoring front you can not change the alert sound meaning that are stuck with the default, which can be frustrating if you need the default to be minimal so other apps don't wake you up at night, meaning it's an all or nothing scenario.  When you do get an alert there is little that you can gauge from the app before you need to go to the website.  You cant see the configuration of the alerts or make any simple alteration if required.  All in all it's hardly worth bothering to have the app at all.

### 1/5 — Caveat Emptor

*2016-02-15*

I downloaded the app and didn't open it right away.  There were several apps on my iPad that had updates, this included.  It only did a partial download and so now it's stuck.  I can't update it, and I can't delete it!!!  It's slowing my iPad down considerably too.

### 2/5 — Great product

*2015-05-22, version 3.2.1*

This could be a great product there are some bugs and the lack of suspend a alarm from the app. Its a must for beginners not for pros

## Most critical reviews (10 lowest-rated)

### 1/5 — Difficult to use

*2025-03-08*

Latest update makes this app unusable. Does not hold last screen or view you were on. Frustrating to try to clear alert notification count even after alerts are green.

**Developer response:** Hi,

We apologize for the inconvenience caused. Could you please provide more details regarding your query by writing to us at site24x7@zohomobile.com or by sending in-app feedback via the app's settings? We will make sure to prioritize this issue and look into it promptly.

Thank you!

### 1/5 — Crashing immediately after last update

*2022-11-25*

Previously pretty useful, great option for alerting on monitor outages. 

Unfortunately, as of the last update in Nov 2022, it crashes immediately upon opening. Background alerts still work, but the app crashes as soon as it takes the foreground.

**Developer response:** We regret the inconvenience caused. The issue has been fixed. Please update your app to the latest version (4.8.1). It should work fine. Feel free to write to us at site24x7@zohomobile.com for any further clarification.

### 1/5 — Lasted release blows up

*2022-11-24*

My iPhone is on 15.7 OS and just got latest release of Site24x7 app last night and now as soon as you launch app it blows up.

**Developer response:** We regret the inconvenience caused.

The issue has been fixed. Please update your app to the latest version (4.8.1). It should work fine. 

Feel free to write to us at site24x7@zohomobile.com for any further clarification.

### 1/5 — IOS14

*2020-09-30, version 3.9.6*

Doesn’t work with IOS 14 - app loads then quits.

### 1/5 — This is not a Zoho service.  Logging in with Zoho automatically signs you up fr paid service

*2020-06-05*

Trying to figure out how cancel this third party service.   Do not try.

**Developer response:** The Site24x7 is a separate product in Zoho for a monitoring solution for IT and 
DevOps. While logging in with the Zoho account, it will automatically create a free account to access Site24x7. Please write to us site24x7@zohomobile.com for further
clarification.

### 1/5 — Hangs all the time

*2019-10-25*

I have to close and reopen it 100% of the time. I replaced my phone a few weeks ago.... same thing, hangs. Right now, I’m getting the alerts, but the page will not load to read them. Same on WiFi or 4G.

**Developer response:** Hi, please update your app to the latest version (3.8.4). If the problem persists, please write to us at site24x7@zohomobile.com.

### 1/5 — Doesn’t open

*2019-10-04*

I signed up and verified app won’t open clicking login does nothing haven’t even got to use yet

**Developer response:** We apologize for the inconvenience caused. Our developers are working on this issue. We will fix it ASAP. Drop us a line at site24x7@zohomobile.com if we can do anything else for you.

### 1/5 — Login error

*2019-02-22*

The last update from the app force me to login everytime I open the app. This is frustrating. Please fix. I never had an issue before, but saw today that you updated the app 6 daus ago. I have the issue since a few days. Must be related to the update.

**Developer response:** We apologize for the inconvenience caused.

Our developers are looking into the issue. We will fix it ASAP.  

Drop us a line at site24x7@zohomobile.com if we can do anything else for you.

### 1/5 — App updates require re-login

*2018-12-03, version 3.7.2*

I have to re-login every time app is updated. Typing in my corporate account credentials is the last thing I want to do when I want to view the outage notification.

**Developer response:** We apologize for the inconvenience caused. 

Please send across a detailed mail to site24x7@zohomobile.com and we will get right back to you.

Looking forward to hearing from you!

### 1/5 — It's a pain

*2017-04-03, version 3.4.6*

Doesn't stay logged in.  Contact support doesn't work.  Very poor app; has poor UI and doesn't work .

## Most praised reviews (10 highest-rated)

### 5/5 — Brilliant service + useful app

*2017-06-09, version 3.5.4*

I've been trying out Site24x7 for a year now. The app is always current and well maintained and the monitoring behind the scenes is great. Would recommend time and again.

### 5/5 — Great monitoring service and app!

*2016-12-18*

We have used Site 24x7 for years and the iOS app is a very helpful addition and is designed for very easy review of important details without added cruft. Their plan pricing is very clear and competitive in the monitoring industry.

### 5/5 — Great product !

*2016-08-10, version 3.4.3*

4322589498

### 5/5 — Great app

*2016-01-22, version 3.4.0*

Reliable enough

### 5/5 — Great product, great support and just what we needed!

*2015-01-09*

We use Site24x7 in our office to monitor both our external websites and our internal web applications.  We love it.  It is exactly what we needed, it met our requirements and our users can't live without.  The technical support is incredible.  Being able to use this app to see the status of all our sites remotely is perfect.  Thank you.

### 5/5 — Great app for website monitoring !!!

*2012-10-19*

Nice to know the status of the service on the move !! Expecting more configuration from the App.

### 5/5 — Great app for great service

*2012-10-17*

Like having the opportunity to view the network remotely. Good app.

### 4/5 — Great app, just needs a dark theme

*2022-05-18*

We use this app tremendously and love Site24x7’s capabilities. We just need a dark theme! Would be much easier on the eyes at 3am when checking status of your systems!

**Developer response:** Thanks for your feedback. 
We have noted your request and will try to add it in our future updates. Feel free to write to us at site24x7@zohomobile.com for any further clarification.

### 4/5 — IOS widget no longer works

*2018-12-19*

The iOS home screen widget no longer works. Continually says “authorization failed”. Please address this as it was a very nice feature.

**Developer response:** Greetings from Site24x7. 

The issue has been fixed. Please update your app to the latest version 3.7.4. It should work fine. Feel free to write to us at site24x7@zohomobile.com for any further clarifications.

### 3/5 — BANKROLLSHOW VEGASMADEE

*2025-10-29, version 5.1.1*

BANKROLLSHOW VEGASMADEE

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*
