# SiteOne — user reviews > 28 indexed App Store user reviews of SiteOne by SiteOne Landscape Supply, LLC, rated 3.40/5 from 97 ratings. - Source: https://appshunter.io/ios/app/siteone/id1564467805/reviews - App overview in markdown: https://appshunter.io/ios/app/siteone/id1564467805.md - Rating breakdown: 5★ 48 · 4★ 7 · 3★ 5 · 2★ 8 · 1★ 29 ## Newest reviews (8 of 28) ### 2/5 — Product labels SDS can’t scroll or zoom *2024-06-03* New version can’t zoom into labels or scant scroll to the 2nd page of an SDS document. These are important aspects of researching products. Please fix! ### 2/5 — Update crashes app *2024-04-22* The latest app update, 6.51, causes the app to crash while it is trying to open. ### 1/5 — App does not work *2023-10-19* Tried to set up an account so I can check inventory (I can’t ever reach them by phone). App will not accept my email address as valid. I got by that by giving them a secondary email, which I do not monitor. It lists my nearest branches as Oklahoma locations (I am in mid-TN, and there are 2 branches within a 30min drive of my house). SiteOne is generally hard to deal with and extremely expensive, and their app seems to be part & parcel. I’m pretty much just giving up on them altogether. **Developer response:** Hi Groenlo, Thank you for your feedback. Could you please share your Email ID, Phone number or account number so that our customer support team can reach out to you. Or you can call us 1-800-SiteOne and choose Customer Support. Looking forward to hear back from you. Thanks, SiteOne Landscape Supply ### 2/5 — No confidence *2023-07-14* I enter the app and it tells me to download the app that I just used to access site one. Then it asks to use my location which it does no matter how I answer 4-5 times. It never remembers my login even though I check the box for it to remember. I like accessing product prices but have never placed an order. If I have to jump through hoops just to log in, then I have no confidence that my order will go through. ### 1/5 — New version crashes *2023-06-25* New update crashes when opening ### 1/5 — Not opening *2023-06-23* Worked for a while but now every time I open the app it crashes. ### 1/5 — Never works correctly *2023-02-20* App never works correctly, typically when searching it times out and says “warning: something went wrong” and then it has to be restarted. We just call the local branch if we want something now. ### 1/5 — Horrendous *2022-06-07* The app is terrible. The main problem, the “ordering” functionality does not work. The employees, whom I like, are beyond frustrated. When you place an order through the app, one of two things happens: 1. You get confirmation, but the order actually just disappears. You show up to pick up the goods, and you have to redo the entire order. 2. The order goes through, but the store has to re-enter the entire order. It’s all a massive waste of time, especially when you’re sending your contractors to pick up the goods, and they have to deal with this. My guys have gotten so frustrated that we’re moving to a different company. Another issue: for an item, show which store it’s available, like Home Depot. Rather than having to “switch stores” every time. The app is just poor and far behind the times. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sign On *2026-07-10* Keeps giving incorrect password after resetting it over and over and over and over again ### 1/5 — Glitch Central! *2026-06-12* The app says I can’t login because the information is wrong but yet I could login on the Internet🙄 ### 1/5 — Trash app *2026-06-07* Can’t access for weeks. Now it won’t open after saying wrong password and changing several times. ### 1/5 — Bad app *2026-04-02, version 6.101* 😥 ### 1/5 — Really bad *2026-03-22, version 6.100* Why would you create an app? If you don’t take care of it this app it’s a trash. Company ### 1/5 — Not working *2026-03-13* Was a great app until update, kept saying my login information wasn’t correct even tho I’m the only one who has access to it and it automatically fills in every time because it’s been saved since I got the app years ago. Tired latest update and now as soon as click on the app it crashes same on more than one device. ### 1/5 — FIX YOUR APP *2025-10-14* Why did you design your app to sign you out of your account constantly….. also why is only part of your system available from the app we still need to use the pc to view pro rewards ect. ### 1/5 — Horrible *2024-07-29* Terrible website terrible app and why when my order says its 400 they call me and say $700 like what? ### 1/5 — Crashes on startup *2024-05-30* iPhone 7 Plus, version 15.8.2, crashes on startup. App is unusable. Please fix. ### 1/5 — Terrible *2024-04-29* How in the world am I supposed to shop your products when I can’t even scroll down a page? Trying to find something that SiteOne has on the app is infuriating. **Developer response:** Hello. We appreciate your feedback. We believe this issue was recently resolved in our 6.53 version. If you are still experiencing this issue, please feel free to contact us at 1-800-SiteOne and choose Customer Support so we may learn more to help address this. Thank you, SiteOne Landscape Supply ## Most praised reviews (10 highest-rated) ### 5/5 — Great company *2024-07-23* Love the app BUT It’s impossible to print or view labels ### 5/5 — SiteOne Landscaping App *2021-07-16* The new SiteOne App was long coming but we finally have access to ordering supplies in our hands. It performs well and is easy to get around. ### 4/5 — Zoom into the labels *2024-05-23* It is difficult to look at the label when you click on it. You are going to need to have binoculars too look at them. Can someone please fix ? Great app ### 4/5 — App fails to open with last update *2023-06-29* Like the app, makes it easy to order products. App crash fixed. ### 3/5 — Only useful for getting pricing *2026-08-14* I use the app primarily for pricing. It’s other features are subpar. I don’t think it’s a bad app. I rely on it for a lot of my business, but it could use some work. There’s a plethora of things that I don’t want to spend time listing off. It does lag and bug out sometimes too. Overall, I am grateful for it because I can price Materials without having to call the store and I can do it after the store has already closed on my free time. ### 3/5 — Not great *2026-06-10* Lots of bugs and the app crashes all the time. ### 3/5 — Glitchy *2024-04-30* When scrolling on the fertilizer page, the app takes you back to the top. Very glitchy **Developer response:** Hello. We appreciate your feedback. We believe this issue was recently resolved in our 6.53 version. If you are still experiencing this issue, please feel free to contact us at 1-800-SiteOne and choose Customer Support so we may learn more to help address this. Thanks, SiteOne Landscape Supply ### 3/5 — Loading *2022-11-15* I do like the app as I can order and find products needed. What I don’t love is trying to open the app. I feel like it I’m back to AOL dialup trying to get things to load 😑 ### 3/5 — Lacking *2021-09-10* This app is still lacking. Considering it is used on individual phones, I should not have to constantly sign in and the remember me feature just never works. ### 2/5 — App will not open since last update. *2024-06-06* Unable to open the app since the last couple updates. Crashes as it tries to open. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*