# SJ - Trains in Sweden — Train tickets & traffic info

> Buy SJ train tickets, track journeys, and earn loyalty points in Sweden. (iPhone/iPad app by SJ AB.)

- Source: https://appshunter.io/ios/app/sj-trains-in-sweden/id442994825 (this page in markdown: same URL + `.md`)
- Developer: [SJ AB](https://appshunter.io/developer/442994828)
- Category: Travel, Reference
- Price: Free
- Rating: 4.64/5 from 472 App Store ratings · 68 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 118 MB
- Languages: English, Swedish
- Released: 2011-09-26
- Data updated: 2026-08-16
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sj-trains-in-sweden/id442994825/reviews.md

## What is SJ?

Buy train tickets, keep track of your journey and collect points when travelling with SJ.

• See timetables and buy tickets for SJ trains and other Swedish train operators
• Buy and re-new your commuter ticket
• Keep track of your journey or commute in the travel mode
• Receive notifications with traffic information affecting your journey or commute

You can also:
• Buy Movingo tickets
• Pass the SL barriers with your Movingo ticket
• Rebook or cancel your ticket
• Become a member of SJ Prio
• Collect points when travelling with SJ
• See your points balance and points transactions
• Register points
• Receive unique member offers and discounts
• Use your points for new SJ tickets
• Rebook to an earlier or later departure, if your ticker is refundable or if you have reached the Black membership level
• Pre-order food for you journey whilst you buy your ticket

SJ (Swedish Railways) is a Swedish travel partner that offers sustainable train travel, both independently and in collaboration with others. As the market-leading train operating company, SJ links Sweden together, and opens the doors to Scandinavia's capitals. Every day, 140,000 people choose to travel on one of SJ's 1,200 departures from 284 stations.

## Key features

- Buy train tickets
- Track journeys
- Commuter ticket management
- Traffic information notifications
- Earn and use SJ Prio points
- Rebook/cancel tickets
- Pre-order food

## What do users think of SJ?

Overall sentiment: mixed

**Pros**

- 👍 Clean and intuitive user interface design
- 🎨 Excellent graphic design and visual aesthetics
- 🚀 Easy and efficient booking process
- 📱 Seamless Apple Wallet integration
- 🛤️ Live train tracking and GPS updates
- 💺 Seat selection with carriage plan visualization
- ⏱️ Real-time departure and arrival information
- 🔐 Reliable and secure payment processing
- 🌍 Works for international users with support assistance
- ✨ Well-designed post-purchase ticket access

**Cons**

- 🚂 Frequent train delays and reliability issues
- 😤 Poor customer service and combative support
- 🌍 Restricted to Swedish residents and phone numbers
- 💳 Payment failures with foreign credit cards
- 🔑 Requires Swedish personal ID number for account creation
- 📞 Limited payment options (Swish requires Swedish bank account)
- 🐛 App crashes and freezes during critical functions
- ⚠️ Misleading route information and unavailable services
- 🎫 Ticket cancellation and modification difficulties
- 🚫 No English language support in earlier versions
- 📧 Unresponsive customer service chat support
- 💰 Additional booking fees compared to station purchases
- 🔄 Inconsistent functionality across device types

**Commonly reported bugs**

- Credit card payment rejection with no error explanation
- Could not fetch Wallet-pass error
- App crashes on password entry during login
- Payment processing timeouts and slow performance
- Bookings not syncing between web and app
- App hangs when attempting to add bookings
- Track number disappears when adding ticket to Apple Wallet
- Overnight train tracking shows incorrect departure times
- Delayed trains not displayed as upcoming departures
- Cannot scroll through recently departed trains
- Postcode field rejects alphanumeric characters
- 302 error on payment processing
- Logout without re-login option available
- Route unavailable errors for valid services
- Ticket not found after purchase on app

**Most requested features**

- English language option for international users
- Touch ID/biometric login support
- Ability to save multiple payment cards
- Language selection independent from phone settings
- iPad optimization with landscape orientation support
- Wallet pass support for all train types
- Apple Pay payment option
- Track number updates in Apple Wallet
- Seat selection for sleeper and older intercity trains
- Historic departure/arrival time viewing
- Better handling of overnight train tracking
- Improved postcode field validation for international addresses
- More accessible customer service options for non-Swedish residents
- QR code easier accessibility in app interface

## Recent user reviews (10 of 68)

All indexed reviews: https://appshunter.io/ios/app/sj-trains-in-sweden/id442994825/reviews.md

### 1/5 — Don’t use this to buy tickets

*2026-06-05, version 14.3*

I bought refundable tickets but they could not issue the refund. After some back and forth it turns out they sell tickets for other companies. That other company could not issue a refund to my credit card. They can only do a bank transfer. So I will have to pay my bank a 15 CAD fee to get my money back. I can’t believe they are allowed to sell refundable tickets that I had to pay extra for that they can not refund.

### 5/5 — By far the best train app

*2024-09-15, version 12.1.6*

Amazing UI, simple and easy to use, and the graphic design is extremely good.

### 5/5 — Reliable and convenient App !

*2024-07-28, version 12.1.6*

Very reliable App for Swedish Trains and buses booking. Glad to use it regularly.

### 1/5 — Slow and has multiple stops

*2023-11-27, version 11.3.1*

I have booked two tickets for more than $200 
For a fast night train 
Unfortunately, it was so slow and it did stop multiple times 
So frustrated, and disappointed.

### 1/5 — SJ Unreliable

*2023-10-25, version 11.2.3*

At least 2-3 times a week SJ is late, they have car issues or something is preventing them from being on time. 
What’s worse is that the customer service is combative when trying find a resolution for failed trips which are the fault of SJ. For example: trains have maybe unplanned final stops (a few stops before their final destination) and told the passengers (including myself) that we needed to “sort out” the rest of our journey on our own and they wouldn’t compensate for that. Very poor experience.

### 1/5 — It’s for Swedes only.

*2023-10-19, version 11.2.3*

Tried to open account. It requires Swedish personal number. 
Remove from USA and other App stores 
Very annoying

### 5/5 — Works for US Users

*2023-09-18, version 11.2.2*

At first like some others in US  I thought I did need a personal ID number from Sweden. However, I reached out in the app chat and she was able to set me up with an account and emailed me a link to finish account creation. If you make your first booking on the website and click the button to remember or save the card you are using, you can also make purchases in the app as an American. I was also able to click the button to add a 2nd payment card later. I was not so lucky with the Volvo On Demand app.😢

### 1/5 — Impossible to use

*2023-08-14*

In Norway. Everything is very confused, but it seems like SJ have won a contract to run trains from Oslo to Tronshrimps, but the SJ app just comes up saying “route unavailable”. There is no separate app for SJ Nord on the App Store.

### 1/5 — Tried to change ticket/ cancel

*2023-06-21, version 11.2.1*

Terrible I have spent hours with no results and even went to the station central in StK.. you have eliminated people to people booth.. Shame on you .. we who are over 50/  60 are still alive and need a humongous not some electrical wires AI .. no thank you ..

### 5/5 — Very solid

*2023-06-09, version 11.2*

Easy to use and efficient

## Frequently asked questions about SJ

### What can I do with the SJ app?

The app allows you to buy train tickets for SJ and other Swedish train operators, manage commuter tickets, and track your journey in real-time. You can also receive traffic information updates and become a member of SJ Prio to collect and use points.

### How do I earn and use SJ Prio points?

You can earn points by traveling with SJ and register them within the app. Your points balance and transactions are visible, and you can use your accumulated points to purchase new SJ tickets. Members also receive unique offers and discounts.

### Can I rebook or cancel my tickets?

Yes, you can rebook or cancel your tickets through the app. Rebooking to an earlier or later departure is possible if your ticket is refundable or if you have reached the Black membership level in SJ Prio.

### What kind of train tickets can I buy?

You can buy tickets for SJ trains and other Swedish train operators. The app also supports the purchase of Movingo tickets, which can be used to pass SL barriers.

### Is this app free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

## Version history (last 5 releases)

### 14.3.1 — 2026-06-08

Minor bug fixes and improvements.

### 14.3 — 2026-06-02

Travelling the same route often? We’ve made it easier for you. You'll now get a smart shortcut from the home screen to book again a bit faster. When you're signed in, you can also book tickets directly from traffic info and your trackings – perfect when you're booking close to departure.

Have a pleasant journey!

### 14.2.2 — 2026-05-12

Minor bug fixes and improvements.

### 14.2.1 — 2026-05-04

Minor bug fixes and improvements.

### 14.2 — 2026-04-22

See where to stand on the platform – now available for more of SJ’s trains and at more stations across the country. In the travel mode, you can also see where the train stops and which direction it’s heading, helping you quickly find the right spot.

Have a pleasant journey!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*